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PROCUREMENT OPPORTUNITY

Qualtrics Employee Engagement Tools

HM Revenue & Customs · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 13:08.

Opportunity overview

The provision of Employee Experience and Engagement Tools, across a one year initial term, at a value of £1,916,104.25 excluding VAT and £2,299,325.10 including VAT. The above figures include the initial term of one year, plus the one year optional extension.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Qualtrics

No match
Published award value
£1.9m
Awarded
24 Nov 2025
Award ID
1
Status
active
Identifier
GB-PPON PCJD-7824-MQRZ
Location
Dublin, IE, D02 TA43, Ireland

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SR2760509186
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Short-term duration direct award as a bridging contract. Impractical to transition to a new supplier for such a short duration.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PVMW-8599-JZNJ
Name
HM Revenue & Customs

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
SW1A 2BQ
Country Name
United Kingdom
Street Address
100 Parliament Street

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PVMW-8599-JZNJ
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PCJD-7824-MQRZ
Name
Qualtrics

Roles

supplier

Address

Region
IE
Country
IE
Locality
Dublin
Postal Code
D02 TA43
Country Name
Ireland
Street Address
Costello House, 1 Clarendon Row

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PCJD-7824-MQRZ
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
24 Nov 2025, 00:00
Title
Qualtrics Employee Engagement and Experience Tools
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom
Entry 3
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Value

Amount
1,916,104.25
Currency
GBP
Including VAT
2,299,325.1

Renewal

Description
One year optional extension.

Documents

Entry 1
Id
076660-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
24 Nov 2025, 17:36
Entry 2
Id
076663-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
24 Nov 2025, 17:44

Suppliers

Supplier 1
Id
GB-PPON-PCJD-7824-MQRZ
Name
Qualtrics

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
5 Dec 2025, 23:59

Related lots

1

Contract period

Ends
16 Dec 2026, 23:59
Starts
17 Dec 2025, 00:00
Max Extent Date
16 Dec 2027, 23:59

Standstill Period

Ends
4 Dec 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Qualtrics Employee Engagement and Experience Tools
Status
active
Award ID
1
Date Signed
5 Dec 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes
No Agreed Metrics Rationale
Contract value under £5 million. Contract performance assessment not required due to straight-forward licence delivery model.

Value

Amount
1,916,104.25
Currency
GBP
Including VAT
2,299,325.1

Period

Ends
16 Dec 2026, 23:59
Starts
17 Dec 2025, 00:00
Max Extent Date
16 Dec 2027, 23:59

Renewal

Description
Optional 1 year extension.

Documents

Entry 1
Id
080736-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
8 Dec 2025, 15:49

Recorded locations

  • Buyer location · London · UKI32 · SW1A 2BQ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05e7d7-2025-12-08T15:49:23ZTransparency notice on Find a Tender ·