Support Hosting, Maintenance including developer days for CCIL

Opportunity overview

Provision of support, hosting, maintenance, and developer days for the Control Centre Incident Log (CCIL) service. The contract covers secure hosting, application support, disaster recovery, backups, integrations, and helpdesk services for approximately 8,500 users. Services must be delivered continuously (24x7x365) for the contract term of two years, from 1 January 2026 to 31 December 2027.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

AtkinsRéalis UK Ltd

Matched by number

Published award value: £347.9k
Awarded: 8 Dec 2025
Award ID: 1
Status: pending
Identifier: GB-COH 00688424
Location: Epsom,, UKJ26, KT18 5BW, United Kingdom

Classification

No classification was supplied.

Lots

Lot 1Value not stated

Documents and notices

Contract award notice on Find a TenderOpen source ↗
Transparency notice on Find a TenderOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: ocds-h6vhtk-05e77a
Status: complete
Procurement Method: direct
Procurement Method Details: Direct award
Why this procedure was chosen: AtkinsRéalis UK Ltd is the only supplier able to deliver these services due to proprietary ownership of the CCIL system, exclusive technical capability, and integration requirements, making competition absent for technical reasons under Schedule 5 of the Procurement Act 2023.

Legal basis

Id: 2023/54
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗
Scheme: UKPGA

Special regime

utilities

Procedure reasons

Entry 1

Id: singleSuppliersIntellectualPropertyExclusiveRights

Entry 2

Id: singleSuppliersTechnicalReasons

Entry 3

Id: additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1

Id: 1
Status: complete

Published documents

Entry 1

Id: conflictOfInterest
Description: Not published
Document Type: conflictOfInterest

Buyer, suppliers and contacts

Organisation 1

Id: GB-PPON-PNZN-9524-VCQJ
Name: NETWORK RAIL INFRASTRUCTURE LIMITED

Roles

buyer

Address

Region: UKI45
Country: GB
Locality: London
Postal Code: SE1 8SW
Country Name: United Kingdom
Street Address: Waterloo General Office

Details

Url: https://www.networkrail.co.uk/ ↗

Classifications

Entry 1

Id: publicAuthorityCentralGovernment
Scheme: UK_CA_TYPE
Description: Public authority - central government

Identifier

Id: PNZN-9524-VCQJ
Scheme: GB-PPON

Contact

Name: Victoria Rampton
Email: victoria.rampton@networkrail.co.uk
Telephone: +447581363307

Organisation 2

Id: GB-COH-00688424
Name: AtkinsRéalis UK Ltd

Roles

supplier

Address

Region: UKJ26
Country: GB
Locality: Epsom,
Postal Code: KT18 5BW
Country Name: United Kingdom
Street Address: Woodcote Grove, Ashley Road,

Details

Vcse: No
Scale: large
Sheltered Workshop: No
Public Service Mission Organization: No

Identifier

Id: 00688424
Scheme: GB-COH

Contact

Email: contact@atkinsrealisuk.com
Telephone: +441372726140

Award information

Award 1

Id: 1
Date: 8 Dec 2025, 00:00
Status: pending
Above Threshold: Yes
Main Procurement Category: services

Items

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 72250000
Scheme: CPV
Description: System and support services

Value

Amount: 347,902
Currency: GBP
Including VAT: 417,482.4

Documents

Entry 1

Id: 076504-2025
Url: https://www.find-tender.service.gov.uk/Notice/076504-2025 ↗
Format: text/html
Notice Type: UK5
Description: Transparency notice on Find a Tender
Document Type: awardNotice
Published: 24 Nov 2025, 14:08

Entry 2

Id: 081524-2025
Url: https://www.find-tender.service.gov.uk/Notice/081524-2025 ↗
Format: text/html
Notice Type: UK6
Description: Contract award notice on Find a Tender
Document Type: awardNotice
Published: 10 Dec 2025, 14:03

Suppliers

Supplier 1

Id: GB-COH-00688424
Name: AtkinsRéalis UK Ltd

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Status: scheduled
Due: 19 Dec 2025, 23:59

Related lots

Contract period

Ends: 31 Dec 2027, 23:59
Starts: 1 Jan 2026, 00:00

Standstill Period

Ends: 19 Dec 2025, 23:59

Recorded locations

Buyer location · London · UKI45 · SE1 8SW · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

ocds-h6vhtk-05e77a-2025-12-10T14:03:01ZTransparency notice on Find a Tender · 10 Dec 2025, 14:03