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PROCUREMENT OPPORTUNITY

009111 - ATN Customer and Debtor Automated Engagement Platform (2025)

Newcastle City Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 13:14.

Opportunity overview

Direct award, under threshold for 009111 - ATN Customer and Debtor Automated Engagement Platform (2025)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

VOICESCAPE LIMITED

Matched by number
Contract value
£55.5k
Awarded
Not supplied
Contract signed
3 Jul 2025
Including VAT
£66.5k
Award ID
1
Status
active
Identifier
GB-COH 10440336
Location
Salford, UKD34, M5 3ED, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05e63b
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBHM-6848-TWYG
Name
Newcastle City Council

Roles

buyer

Address

Region
UKC22
Country
GB
Locality
Newcastle Upon Tyne
Postal Code
NE1 8QH
Country Name
United Kingdom
Street Address
Civic Centre

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PBHM-6848-TWYG
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-10440336
Name
VOICESCAPE LIMITED

Roles

supplier

Address

Region
UKD34
Country
GB
Locality
Salford
Postal Code
M5 3ED
Country Name
United Kingdom
Street Address
Ice Building 4th Floor, Exchange Quay

Details

Vcse
No
Scale
sme

Identifier

Id
10440336
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PVPP-8272-NWYR
Scheme
GB-PPON

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Suppliers

Supplier 1
Id
GB-COH-10440336
Name
VOICESCAPE LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
4 Jul 2025, 00:00
Above Threshold
No

Value

Amount
55,456
Currency
GBP
Including VAT
66,547

Period

Ends
4 Jul 2026, 23:59
Starts
5 Jul 2025, 00:00

Documents

Entry 1
Id
075996-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
21 Nov 2025, 12:18

Recorded locations

  • Buyer location · Newcastle Upon Tyne · UKC22 · NE1 8QH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05e63b-2025-11-21T12:18:33ZContract details notice on Find a Tender ·