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PROCUREMENT OPPORTUNITY

Ingres Database Subscription/PRO/2025

THE OPEN UNIVERSITY · Contract details notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 04:27.

Opportunity overview

The contract is for the purchase of the subscription to the Ingres database.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Actian Europe Limited

Matched by exact name
Contract value
£5.6m
Awarded
Not supplied
Contract signed
29 Nov 2025
Including VAT
£6.8m
Award ID
1
Status
active
Identifier
GB-PPON PMBH-9742-VRTY
Location
London, UKI31, EC4N 6AF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
OUPA10770
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Actian is the sole provider of subscription to the Ingres database which is heavily embedded in supporting the Open University’s key custom-built internal systems. This contract award will ensure continuity of service with the existing provider whilst other database options are considered and allow for the potential time for migration to a new solution.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons
Entry 2
Id
additionalRepeatExtensionPartialReplacement
Entry 3
Id
additionalRepeatFurtherFollowingCompetitiveProcedure

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
THE OPEN UNIVERSITY
Id
GB-CHC-RC000391

Identifier

Scheme
GB-CHC
Id
RC000391

Address

Street Address
Walton Hall
Locality
Milton Keynes
Postal Code
MK7 6AA
Country
GB
Country Name
United Kingdom
Region
UKJ12

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Actian Europe Limited
Id
GB-PPON-PMBH-9742-VRTY

Identifier

Scheme
GB-PPON
Id
PMBH-9742-VRTY

Address

Street Address
Cannon Place, 78 Cannon Street
Locality
London
Postal Code
EC4N 6AF
Country
GB
Country Name
United Kingdom
Region
UKI31

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48611000
Description
Database software package

Suppliers

Supplier 1
Id
GB-PPON-PMBH-9742-VRTY
Name
Actian Europe Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Ingres Database Subscription
Status
active
Above Threshold
Yes
Date Signed
29 Nov 2025, 00:00

Period

Starts
30 Nov 2025, 00:00
Ends
29 Nov 2030, 23:59

Value

Including VAT
6,766,261
Amount
5,638,551
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI 1 – Compliance with Actian Severity / Response Time Targets
Description
Scope: All Incidents relating to Ingres that are logged by The Open University with Actian Support, where the Supplier is providing support. Metric: For each such Incident during the Reporting Period: 1. The severity level, applicable support level and corresponding target initial response time are determined in accordance with the Actian Support Policies. 2. An Incident is counted as “On Target” if Actian provides the initial response within the applicable target initial response time defined in the Actian Support Policies. Target: At least 95% of Incidents in each Reporting Period are “On Target”. Service hours for KPI 1 are as defined in the Actian Support Policies for the applicable product and support level.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI 2 – Monitoring of Defect Resolution
Description
Scope: Incidents logged under KPI 1 where Actian identifies an Ingres software defect or security vulnerability. Metric: The Open University will track the date on which Actian confirms the defect or vulnerability. Target: 100% of incidents are logged by the Supplier.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI 3 – Commercial and governance transparency
Description
Scope: The Supplier’s commercial communications in respect of Ingres and the governance of the relationship with The Open University. Metric: a) Advance notice: Percentage of Material Changes (e.g. major lifecycle milestones for Ingres versions in use by The Open University) communicated in writing 12 months before their effective date. b) Governance: Number of quarterly service and account review meetings held between the parties in the Reporting Period, compared to the number scheduled in the agreed governance plan. Target: Advance notice: 100% of Material Changes notified at least 12 months in advance. Governance: at least 3 of 4 planned quarterly review meetings held per Reporting Period, with documented minutes and agreed actions.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Documents

Entry 1
Id
005522-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
21 Jan 2026, 17:28
Format
text/html

Recorded locations

  • Buyer location · Milton Keynes · UKJ12 · MK7 6AA · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 005522-2026Contract details notice on Find a Tender ·