Provision of Implementation and On-Going Support Services for SAP S/4HANA Cloud

Opportunity overview

A contract variation is required to extend the current contract to facilitate a go-live of 1 April 2026, as additional works, services or supplies have become necessary and a change of supplier would not be practicable (for economic, technical or interoperability reasons) and would involve substantial inconvenience / duplication of costs. In support of this, several new and essential activities have emerged during the programme, and these have necessitated an extension to the overall timeline. The additional services required are intrinsically linked to the existing SAP implementation and have been developed by HCL Technologies using proprietary configurations and Council-specific adaptations. A change of supplier would necessitate re-engineering of these solutions, retraining of staff, and redevelopment of test and migration tools, resulting in substantial duplication of costs and significant inconvenience. Furthermore, the technical interoperability between SAP modules, ARIBA CIM, and Concur expense systems requires continuity of supplier to ensure seamless integration and system stability.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

• CPV72263000 — Software implementation services
• CPV72265000 — Software configuration services
• CPV72266000 — Software consultancy services

Lots

• Provision of implementation and support Services for SAP S/4HANA CloudValue not stated