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PROCUREMENT OPPORTUNITY

24-181 Information Technology Service Management (ITSM) Solution

Rotherham Metropolitan Borough Council · compiled

Tender information last checkedLast checked 30 Sept 2026, 12:44.

Opportunity overview

Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements. The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Specialist Computer Centres (SCC)

Match pending…
Contract value
£229k
Awarded
Not supplied
Contract signed
30 Oct 2025
Award ID
074289-2025-1-1
Status
active
Identifier
01428210
Location
Birmingham, UKG31, B11 2LE, United Kingdom

Classification

  • CPV48000000 — Software package and information systems

Lots

  • Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
24-181
Status
complete
Review Details
Precise information on deadline(s) for lodging appeals: The Contracting Authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the Contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by the Contracting Authority as soon as possible after the decision has been made as to the reasons why the applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, the Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Contracting Authority to amend any document and may award damages. If the Contract has been entered into, the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Contracting Authority to pay a fine, and/or order that the duration of the Contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
Procurement Method
limited
Main Procurement Category
goods
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
48000000
Scheme
CPV
Description
Software package and information systems

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements.

Award criteria

Criteria

Criterion 1
Name
Quality (Inc. Social Value)
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKE31

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-37253
Name
Rotherham Metropolitan Borough Council

Roles

buyer

Address

Region
UKE31
Locality
Rotherham
Postal Code
S60 1AE
Country Name
United Kingdom
Street Address
Riverside House, Main Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Id
GB173552264
Legal Name
Rotherham Metropolitan Borough Council

Contact

Name
Matthew Everatt
Telephone
+44 1709334119
Organisation 2
Id
GB-FTS-50411
Name
Specialist Computer Centres (SCC)

Roles

supplier

Address

Region
UKG31
Locality
Birmingham
Postal Code
B11 2LE
Country Name
United Kingdom
Street Address
James House, Warwick Road

Details

Scale
large

Identifier

Id
01428210
Legal Name
Specialist Computer Centres (SCC)

Contact

Telephone
+44 1217667000
Organisation 3
Id
GB-FTS-37254
Name
High Court

Roles

reviewBody
reviewContactPoint

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
The Royal Courts of Justice, The Strand,

Identifier

Legal Name
High Court
Organisation 4
Id
GB-FTS-111
Name
High Court

Roles

mediationBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Royal Courts of Justice, The Strand

Identifier

Legal Name
High Court

Award information

Award 1
Id
074289-2025-1-1
Title
Information Technology Service Management (ITSM) Solution
Status
active

Suppliers

Supplier 1
Id
GB-FTS-50411
Name
Specialist Computer Centres (SCC)

Related lots

1

Contracts and changes

Entry 1
Id
074289-2025-1-1
Title
Information Technology Service Management (ITSM) Solution
Status
active
Award ID
074289-2025-1-1
Date Signed
30 Oct 2025, 00:00

Value

Amount
228,967
Currency
GBP

Recorded locations

  • Buyer location · Rotherham · UKE31 · S60 1AE · United Kingdom
  • Delivery location · UKE31

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05e238-2025-11-17T10:34:25Zcompiled ·