Dynamic Market for Direct Payment Payroll and Managed Account Service

Opportunity overview

Service Title: Dynamic Market or Direct Payment Payroll and Managed Account Services Contract Type: Framework Agreement procured via a Dynamic Market under Light Touch Regime. 6 months (with the option to extend for up to a further 6 months) Southend-on-Sea City Council is seeking bidders to be awarded a place on a Framework to provide Direct Payment Services within the Adult and Social Care Requirement. Scope: This Service is commissioned pursuant to: • Section 31-33 of the Care Act 2014 • The Care and Support (Direct Payments) Regulations 2014 • Section 117 of the Mental Health Act 1983 (where applicable) • Children and Families Act 2014 (where applicable for children and young people) Direct Payments are provided to enable the Individual to arrange their own care and support. Where Personal Assistants are employed, the Individual or their Authorised Person is the legal employer. Successful suppliers will be made available for selection by the Council's Service users, who will contact and contract with those successful suppliers through this Framework

Classification

CPV79211110 — Payroll management services
CPV79631000 — Personnel and payroll services

Lots

Lot 1£450k

Documents and notices

Tender notice on Find a TenderOpen source ↗
This is a step by step user guide where bidders can sign-up to the Council's E-sourcing provider and access the project and the associated tender and contractual documentation. Bidders should search for this requirement within the e-sourcing platform by using the name of this procurement: Dynamic Market for Direct Payment Payroll and Managed Account Services. Bidders should make use of the help functions listed on this document if they have any issues signing up to the E-Sourcing platform ProContract.Open source ↗
This is the ITT Document, or bidder's guide, to the Dynamic Market. Please note that all documents and procedures are subject to change during the tender process, and will be updated on the Project page on the e-sourcing platform.Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: DN797441
Status: active
Above Threshold: No
Procurement Method: selective
Main Procurement Category: services
How to submit: https://procurement.southend.gov.uk/ Please use the E-procurement Supplier Guide attached to this Notice to access the platform and the requirement. Suppliers will be required to express their interest (EOI) to gain access to the Project within the system. Suppliers will be required to sign-up and register with Procontract. This is a simple process and support is offered by the site's owner if required. Please make sure that you review the guidance documentation carefully, and ensure your response meet the criteria of the question or assessment you are responding to. As a Dynamic Market, the Council will use Rounds to evaluate suppliers, each with their own deadline. These timelines will be communicated on the e-souring platform. Bidder's who fail in one round are able to re-submit in another round. Each submission is specific and therefore there can be no cross over in what the Council evaluates. PLEASE NOTE: The Submission Deadline included is for Round 1. Further Rounds will be used, and the submission deadlines will reflect each round, at the Authority's discretion. ↗
Procurement Method Details: Below threshold - by reference to dynamic market

Legal basis

Id: 2023/54
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗
Scheme: UKPGA

Techniques

Has Framework Agreement: Yes

Framework Agreement

Type: closed
Method: withoutReopeningCompetition
Description: Suppliers will complete two assessment when submitting a bid to the Framework. Quality questions (Technical Evaluation) will not be used to evaluate bidders, and bidder will not be scored or ranked. Part 1 Assessment is the Project Specific Questionnaire which shall be used to evaluate a supplier's suitability to be a provider for the services required. General business information will also be collected. Part 3 Assessment is the Commercial Questionnaire, where bidders will submit their pricing information. Bidders will not be scored or compared in this stage, but pricing information will be provided to service users for their informed selection of a provider to provide direct payments. Failing Part 1 and/or Part 2 Assessments will result in the bid being evaluated as non-compliant, and the bidder's submission will not be considered for award in the round under evaluation. Bidders will have the chance to submit bids to future rounds, and each round is evaluated separately. As stated above, bidders will be selected by service on the basis of the costs provided in Part 3 Assessment.
Is Open Framework Scheme: Yes
Open Framework Scheme End Date: 20 May 2026, 23:59

Tender Period

Ends: 17 May 2026, 12:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy: allowed

Participation Fees

Entry 1

Id: ocds-h6vhtk-05e122
Description: No fees will be charged to suppliers.

Type

win

Lots and requirements

Entry 1

Id: 1
Status: active

Value

Amount: 450,000
Currency: GBP
Including VAT: 520,000

Suitability

Sme: Yes

Award criteria

Description: The award criteria for this Framework has been stated previously in this notice. Part 1 and Part 3 Assessments are Pass/Fail, and bidders are not compared or ranked. Instead, suppliers awarded a place on the Framework will be selected by Service Users on the basis of their Pricing Information. Contracts between the awarded suppliers and the service users will not be bound by the timescales of this Framework Agreement. These contracts procured through the Framework Agreement will be able to exist past the Framework Agreement expiry.

Contract period

Ends: 20 May 2026, 23:59
Starts: 19 May 2026, 00:00

Selection criteria

Criteria

Criterion 1

Description: Suppliers will be required to evidence previous experience working in a similar service or project, but not necessarily within the Public Sector or with a Local Government Authority. Suppliers without the required experience will be required to evidence they have the skills and expertise to perform the required services. Suppliers who have been awarded a position on the framework will need to provide the required insurances, but not before award and can pledge to have these in place at award.

Items and delivery

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UKH31
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 79211110
Scheme: CPV
Description: Payroll management services

Entry 2

Id: 79631000
Scheme: CPV
Description: Personnel and payroll services

Published documents

Entry 1

Id: A-7812
Url: https://www.find-tender.service.gov.uk/Notice/Attachment/A-7812 ↗
Format: application/pdf
Description: This is a step by step user guide where bidders can sign-up to the Council's E-sourcing provider and access the project and the associated tender and contractual documentation. Bidders should search for this requirement within the e-sourcing platform by using the name of this procurement: Dynamic Market for Direct Payment Payroll and Managed Account Services. Bidders should make use of the help functions listed on this document if they have any issues signing up to the E-Sourcing platform ProContract.
Document Type: biddingDocuments

Entry 2

Id: A-7813
Url: https://www.find-tender.service.gov.uk/Notice/Attachment/A-7813 ↗
Format: application/vnd.openxmlformats-officedocument.wordprocessingml.document
Description: This is the ITT Document, or bidder's guide, to the Dynamic Market. Please note that all documents and procedures are subject to change during the tender process, and will be updated on the Project page on the e-sourcing platform.
Document Type: biddingDocuments

Entry 3

Id: 073844-2025
Url: https://www.find-tender.service.gov.uk/Notice/073844-2025 ↗
Format: text/html
Notice Type: UK4
Description: Tender notice on Find a Tender
Document Type: tenderNotice
Published: 14 Nov 2025, 10:29

Buyer, suppliers and contacts

Organisation 1

Id: GB-PPON-PJDT-6566-GZNX
Name: Southend-on-Sea City Council

Roles

buyer

Address

Region: UKH31
Country: GB
Locality: Southend On Sea
Postal Code: ss2 6fa
Country Name: United Kingdom
Street Address: Civic Centre, Victoria Avenue, Southend On Sea, Essex

Details

Classifications

Entry 1

Id: publicAuthoritySubCentralGovernment
Scheme: UK_CA_TYPE
Description: Public authority - sub-central government

Identifier

Id: PJDT-6566-GZNX
Scheme: GB-PPON

Contact

Email: procurementops@southend.gov.uk

Related procurements

Entry 1

Id: framework
Uri: https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-05e0f5 ↗
Scheme: ocid
Identifier: ocds-h6vhtk-05e0f5

Relationship

framework

Recorded locations

Buyer location · Southend On Sea · UKH31 · ss2 6fa · United Kingdom
Delivery location · UKH31 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

ocds-h6vhtk-05e122-2025-11-14T10:29:53ZTender notice on Find a Tender · 14 Nov 2025, 10:29