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PROCUREMENT OPPORTUNITY

Drainage Maintenance and Reactive Works

MERSEY AND WEST LANCASHIRE TEACHING HOSPITALS NHS TRUST · Contract details notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 00:27.

Opportunity overview

Mersey & West Lancashire NHS Trust are looking to appoint a capable contractor that can provide a planned drainage maintenance service as per the specification and reactive service 24 hours per day 365 days per year for Southport District General Hospital, Town Lane, Southport PR8 6PN, Ormskirk District Hospital, Dicconson Way, Wigan Rd, Ormskirk. L39 2AZ and Wheelchair Services Skelmersdale, Pendle Pl, Skelmersdale. WN8 9RN. This service will be for a period of 24 months commencing 1st April 2026 and ending 31st March 2028. There will be 1 x 12-month extension available which must be signed by both parties 3 months before contract end date.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

DALROD (UK) LIMITED

Matched by number
Contract value
£15k
Awarded
Not supplied
Contract signed
4 Feb 2026
Including VAT
£18k
Award ID
1
Status
active
Identifier
GB-COH 03184366
Location
Cambridgeshire, UKH11, PE2 7WH, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot LOT-0000Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
W167082
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
LOT-0000
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
MERSEY AND WEST LANCASHIRE TEACHING HOSPITALS NHS TRUST
Id
GB-NHS-RBN

Identifier

Scheme
GB-NHS
Id
RBN

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PRYN-5195-GTQJ

Address

Street Address
Whiston Hospital, Warrington Rd
Locality
Prescot
Postal Code
L35 5DR
Country
GB
Country Name
United Kingdom
Region
UKD71

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
DALROD (UK) LIMITED
Id
GB-COH-03184366

Identifier

Scheme
GB-COH
Id
03184366

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGNV-2342-RGRQ

Address

Street Address
7a Welbeck Way
Locality
Cambridgeshire
Postal Code
PE2 7WH
Country
GB
Country Name
United Kingdom
Region
UKH11

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
works

Items

Item 1
Id
LOT-0000
Related Lot
LOT-0000

Additional Classifications

Entry 1
Scheme
CPV
Id
45232452
Description
Drainage works

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-03184366
Name
DALROD (UK) LIMITED

Related lots

LOT-0000

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Drainage Maintenance & Reactive Works
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
4 Feb 2026, 00:00

Period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2028, 23:59
Max Extent Date
31 Mar 2029, 23:59

Renewal

Description
1 x 12 month extension to be agreed in writing by both parties six months prior to the end of the contract.

Value

Including VAT
18,000
Amount
15,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
Response Time
Description
Definition: The time taken from when the drainage issue is reported to when the contractor arrives at the site. Target: Emergency within 4 hours, Urgent within 24 hours Purpose: Measures the contractor's ability to respond quickly to drainage issues.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
Resolution Time
Description
Definition: The time taken to completely resolve the drainage problem, from the start of the work to completion. Target: Emergency within 8 hours/Urgent 24hrs. Purpose: Measures efficiency in resolving the issue.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
Number of Incidents Resolved in the First Visit
Description
Definition: Percentage of drainage blockages that are resolved in the first visit without needing follow-up visits. Target: ≥90%. Purpose: Measures the effectiveness of the initial response and whether proper diagnostics and work were carried out in one visit.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 4
Id
4
Title
Customer Satisfaction
Description
Definition: The satisfaction level of clients after the drainage is unblocked. Typically measured through surveys or feedback forms. Target: ≥80% satisfaction. Purpose: Indicates overall service quality and customer trust.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 5
Id
5
Title
Cost Efficiency
Description
Definition: The cost of unblocking the drainage compared to the contract budget or agreed-upon cost structure. Target: Stay within budget or within a defined cost range. Purpose: Measures whether the work is being completed in a cost-effective manner.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 6
Id
6
Title
Repeat Call-Outs
Description
Definition: The number of times the contractor is called back to fix the same drainage issue after a blockage has been cleared. Target: ≤5% of total cases. Purpose: Indicates the quality and permanency of the drainage solution.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 7
Id
7
Title
Quality of Work
Description
Definition: Evaluation of the quality of the work performed, based on defined standards or inspections. Target: 95% of work must meet or exceed the standards. Purpose: Ensures that work is completed to an acceptable standard and reduces the risk of recurring problems.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 8
Id
8
Title
Safety Compliance
Description
Definition: Adherence to health and safety regulations during drainage unblocking activities. Target: 100% compliance. Purpose: Ensures safe working conditions for the contractor and the public.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 9
Id
9
Title
Preventative Maintenance
Description
Definition: Number of preventative measures or inspections taken to avoid future blockages. Target: ≥98% of sites or properties have preventative measures. Purpose: Demonstrates proactive service in reducing future issues.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 10
Id
10
Title
Environmental Impact
Description
Definition: Measures the environmental impact of the work, such as waste disposal or use of eco-friendly materials. Target: Comply with environmental regulations, no illegal waste dumping. Purpose: Ensures sustainability in the drainage unblocking process.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 11
Id
11
Title
Service Availability
Description
Definition: Availability of the drainage unblocking service, particularly if it is offered 24/7 or on-demand. Target: 100% uptime (if applicable). Purpose: Ensures that the service is available when required, especially for urgent issues.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 12
Id
12
Title
Workforce Productivity
Description
Definition: Number of drainage blockages resolved per unit of time or per employee. Target: Defined number per day or shift. Purpose: Measures efficiency in terms of workload management.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Documents

Entry 1
Id
010126-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
4 Feb 2026, 15:53
Format
text/html

Recorded locations

  • Buyer location · Prescot · UKD71 · L35 5DR · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 010126-2026Contract details notice on Find a Tender ·