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PROCUREMENT OPPORTUNITY

PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE DEVONPORT - UK5

Submarine Delivery Agency · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 12:18.

Opportunity overview

PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE DEVONPORT. The Contractor is required to provide a comprehensive range of Reception Centre Services to permanent Authority staff, contractors and visitors to the Naval Base at Devonport. As the initial point of contact for those visiting the Naval Base, the Contractor shall ensure that services are delivered to a high quality, professional standard, as appropriate to a military establishment to ensure that the reputation of the Naval Base is enhanced. Footnote. The contract came into force on the 01st of June 2025. Dates within this notice are retrospective to allow for late publication of this notice.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Devonport Royal Dockyard Limited

Matched by number
Published award value
£2.7m
Awarded
10 Nov 2025
Award ID
1
Status
active
Identifier
GB-COH 02077752
Location
Plymouth, UKK41, PL1 4SG, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05db32
Status
complete
Published risks
n/a
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The Reception Centre Service is critical to base operational outputs. A failed competition in 2023 resulted in the previous contract being extended to May 2024 to allow for parallel single-source negotiations with the incumbent DRDL.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBHX-4625-LVPD
Name
Submarine Delivery Agency

Roles

buyer

Address

Region
UKK41
Country
GB
Locality
Plymouth
Postal Code
PL2 2BG
Country Name
United Kingdom
Street Address
Devonport

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PBHX-4625-LVPD
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-02077752
Name
Devonport Royal Dockyard Limited

Roles

supplier

Address

Region
UKK41
Country
GB
Locality
Plymouth
Postal Code
PL1 4SG
Country Name
United Kingdom
Street Address
HMNB Devonport

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
02077752
Scheme
GB-COH

Contact

Award information

Award 1
Id
1
Date
10 Nov 2025, 00:00
Title
712533450 -PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE DEVONPORT - UK5
Status
active
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
79992000
Scheme
CPV
Description
Reception services

Value

Amount
2,691,641
Currency
GBP
Including VAT
3,229,970.4

Options

Description
Option years 4&5

Renewal

Description
Additional Years

Documents

Entry 1
Id
071349-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
5 Nov 2025, 15:47
Entry 2
Id
072771-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
11 Nov 2025, 12:50

Suppliers

Supplier 1
Id
GB-COH-02077752
Name
Devonport Royal Dockyard Limited

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
21 Nov 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2028, 23:59
Starts
24 Nov 2025, 00:00
Max Extent Date
28 Feb 2030, 23:59

Standstill Period

Ends
20 Nov 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
712533450 -PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE DEVONPORT - UK5
Status
active
Award ID
1
Date Signed
21 Nov 2025, 00:00
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
2,691,641
Currency
GBP
Including VAT
3,229,970.4

Period

Ends
31 Mar 2028, 23:59
Starts
16 Dec 2025, 00:00
Max Extent Date
28 Feb 2030, 23:59

Options

Description
Option years 4&5

Renewal

Description
Additional Years

Documents

Entry 1
Id
083011-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
15 Dec 2025, 15:43

Agreed Metrics

Entry 1
Id
1
Title
Hours of Operation

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
Customer Satisfaction Process

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
Reception Centre Environment

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 4
Id
4
Title
Naval Base Security Access Passes

Observations

Entry 1
Id
frequency

Period

Duration In Months
3

Recorded locations

  • Buyer location · Plymouth · UKK41 · PL2 2BG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05db32-2025-12-15T15:43:16ZTransparency notice on Find a Tender ·