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PROCUREMENT OPPORTUNITY

ACE Contract Cleaning Services

University Of Edinburgh · tender

Tender information last checkedLast checked 25 Sept 2026, 15:41.

Opportunity overview

The University of Edinburgh’s Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays. The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. To support this and attract sufficient competition for all requirements, the University is proposing a lotted framework. Proposed lots are; Lot 1: Lease End Cleaning (Including Specialist Cleaning) – Covers all planned and reactive lease end cleans and allows for specialist cleaning (Including carpet and Upholstery) Maximum 8 suppliers . Lot 1 will require the cleaning of approximately 5817 rooms from June to September and 4698 in September only. Lot 2: Commercial Cleaning – Covers all commercial cleaning. Cleaning on this lot includes hotels and therefore has different requirements to Lots 1 and 3, including the standard. Maximum 3 suppliers. The number of rooms to be cleaned will depend on bookings received. Lot 3: DOMUS Cleaning*: This is a separate lot due to the 24-hour turnaround requirement and the need to service multiple properties across the city within the same day. Properties are typically tenement-style flats (1–7 bedrooms) with a kitchen and shared bathroom(s). Access may involve multiple stair flights, with flats located from ground to fourth floor, and parking is often limited.2 suppliers. Lot 3 will require 885 rooms to be cleaned between May and September (based on 65% occupancy level)

Classification

  • CPV90911000 — Accommodation, building and window cleaning services
  • CPV90910000 — Cleaning services
  • CPV90911100 — Accommodation cleaning services
  • CPV90911200 — Building-cleaning services

Lots

  • Lease End Cleaning (Including Specialist Cleaning)Value not stated
  • Commercial CleaningValue not stated
  • DOMUS CleaningValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
EC1076
Status
active
Main Procurement Category
services
Procurement Method
selective
Procurement Method Details
Competitive procedure with negotiation
Has Recurrence
Yes

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
90911000
Description
Accommodation, building and window cleaning services

Lot Details

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Selection criteria as stated in the procurement documents

Applies To

supplier
Criterion 2
Minimum
Minimum level(s) of standards required: -Public liability insurance with a limit of indemnity of not less than two million pounds sterling (2,000,000 GBP) in relation to any one claim or series of claims; -Employer's liability insurance with a limit of indemnity of not less than ten million pounds sterling (10,000,000 GBP); -Product liability insurance with a limit of indemnity of not less than five million pounds sterling (5,000,000 GBP); -The supplier is required to provide a minimum of 2 number of years accounts clearly showing a minimum yearly turnover of 140,000 GBP for Lot 1 85,000 GBP for Lot 2 and 85,000 for Lot 3 Where a supplier bids for more than one lot, they must evidence a minimum annual turnover equal to the combined turnover requirement for all lots bid for (e.g., bidding for Lots 2 and 3 requires evidence of at least 170,000 GBP annual turnover).

Contract terms

Performance Terms
As detailed within the SPD and ITT documentation.
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed
Has Electronic Payment
Yes

Other Requirements

Requires Staff Names And Qualifications
Yes

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
13
Period Rationale
The University of Edinburgh’s large, multi-site estate requires a complex mobilisation, including coordinated site onboarding, access/security arrangements, H&S requirements, and KPI/reporting set-up. A 3+1+1 term provides time to stabilise service delivery and embed improvements, reducing disruption from frequent re-procurement.

Second Stage

Successive Reduction
Yes
No Negotiation Necessary
Yes
Invitation Date
12 Oct 2026, 00:00

Covered By

GPA

Tender Period

Ends
21 Sept 2026, 12:00

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Recurrence

Description
Tendering process for renewal of this contract is likely to be approx. 6 to 12 months prior to the expiry of the contract.

Lots and requirements

Entry 1
Id
1
Title
Lease End Cleaning (Including Specialist Cleaning)
Description
The University of Edinburgh’s Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays. The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. Lot 1: Lease End Cleaning (Including Specialist Cleaning) – Covers all planned and reactive lease end cleans and allows for specialist cleaning (Including carpet and Upholstery) Maximum 8 suppliers . Lot 1 will require the cleaning of approximately 5817 rooms from June to September and 4698 in September only. Note, these are indicative figures.
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,080

Renewal

Description
There will be two optional 1 year extensions to be taken at the Universities discretion.

Second Stage

Maximum Candidates
12

Submission terms

Variant Policy
notAllowed

Options

Description
There will be two optional 1 year extensions to be taken at the Universities discretion. The tender documentation will include an option to modify the contract during its term to add additional, similar cleaning services required by the University (for example, carpet cleaning and upholstery cleaning), where these fall within the scope of the contract. Any such modification would be made in accordance with the contract terms and applicable procurement rules.
Entry 2
Id
2
Title
Commercial Cleaning
Description
The University of Edinburgh’s Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays. The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. Lot 2: Commercial Cleaning – Covers all commercial cleaning. Cleaning on this lot includes hotels and therefore has different requirements to Lots 1 and 3, including the standard. Maximum 3 suppliers. The number of rooms to be cleaned will depend on bookings received.
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,080

Renewal

Description
There will be two optional 1 year extensions to be taken at the Universities discretion.

Second Stage

Maximum Candidates
8

Submission terms

Variant Policy
notAllowed

Options

Description
There will be two optional 1 year extensions to be taken at the Universities discretion.
Entry 3
Id
3
Title
DOMUS Cleaning
Description
The University of Edinburgh’s Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays. The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. Lot 3: DOMUS Cleaning*: This is a separate lot due to the 24-hour turnaround requirement and the need to service multiple properties across the city within the same day. Properties are typically tenement-style flats (1–7 bedrooms) with a kitchen and shared bathroom(s). Access may involve multiple stair flights, with flats located from ground to fourth floor, and parking is often limited.2 suppliers. Lot 3 will require 885 rooms to be cleaned between May and September (based on 65% occupancy level)
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,080

Renewal

Description
There will be two optional 1 year extensions to be taken at the Universities discretion.

Second Stage

Maximum Candidates
7

Submission terms

Variant Policy
notAllowed

Options

Description
There will be two optional 1 year extensions to be taken at the Universities discretion

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
90910000
Description
Cleaning services
Entry 2
Scheme
CPV
Id
90911100
Description
Accommodation cleaning services
Entry 3
Scheme
CPV
Id
90911200
Description
Building-cleaning services

Delivery locations

Entry 1
Region
UKM75
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
90910000
Description
Cleaning services
Entry 2
Scheme
CPV
Id
90911100
Description
Accommodation cleaning services
Entry 3
Scheme
CPV
Id
90911200
Description
Building-cleaning services

Delivery locations

Entry 1
Region
UKM75
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
90911100
Description
Accommodation cleaning services
Entry 2
Scheme
CPV
Id
90911200
Description
Building-cleaning services
Entry 3
Scheme
CPV
Id
90910000
Description
Cleaning services

Delivery locations

Entry 1
Region
UKM75

Published documents

Entry 1
Document Type
technicalSelectionCriteria
Id
technical

Buyer, suppliers and contacts

Organisation 1
Name
University Of Edinburgh
Id
GB-FTS-2023

Identifier

Legal Name
University Of Edinburgh

Address

Street Address
Charles Stewart House, 9-16 Chambers Street
Locality
Edinburgh
Region
UKM75
Postal Code
EH1 1HT
Country Name
United Kingdom

Contact

Name
Steven Glynn
Telephone
+44 1316502759

Roles

buyer
centralPurchasingBody

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
09
Description
Education
Organisation 2
Name
Edinburgh Sheriff Court
Id
GB-FTS-404

Identifier

Legal Name
Edinburgh Sheriff Court

Address

Street Address
27 Chambers Street
Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom

Contact

Roles

reviewBody

Recorded locations

  • Buyer location · Edinburgh · UKM75 · EH1 1HT · United Kingdom
  • Delivery location · UKM75

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 079604-2026tender ·