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PROCUREMENT OPPORTUNITY

National Rail British Sign Language Customer Information Service

Train Information Services Limited · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 12:03.

Opportunity overview

Rail Delivery Group (RDG) invites Suppliers to demonstrate their capabilities in developing a centralised British Sign Language (BSL) solution for Great Britain's National Railways. The proposed solution should enable the provision of railway-related information in real-time, and it must be hardware and software agnostic, so that it can be seamlessly integrated on industry-approved digital channels, stations' screens, and on-board of trains. RDG is seeking an innovative and scalable solution that will contribute to making the railway network more accessible and inclusive for D/deaf passengers.

Classification

  • CPV63711000 — Support services for railway transport

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05d75c
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
1 Apr 2026, 23:59

Special regime

utilities

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Contract period

Ends
30 Sept 2029, 23:59
Starts
1 Oct 2026, 00:00
Max Extent Date
30 Sept 2032, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
63711000
Scheme
CPV
Description
Support services for railway transport

Planning and budget

Documents

Entry 1
Id
069841-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
30 Oct 2025, 16:03
Entry 2
Id
069875-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
30 Oct 2025, 16:44

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
28 Nov 2025, 23:59
Description
Pre-Market engagement to determine availability, viabilty and potential cost of RDG requirements. Interested parties may access documents concerning the Pre Market Engagement following registration via RDG's Jaggaer Procurement Portal using the following link: https://raildeliverygroup.tlb.app.jaggaer.com/esop/tlb-host/public/rail-delivery-group/web/login.html?_ncp=1710400938107.1024291-1 Once registered the RFI can be found on the following link: https://raildeliverygroup.tlb.app.jaggaer.com/go/58536378019A35AF0B77

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-08176197
Name
Train Information Services Limited

Roles

buyer

Address

Region
UKI31
Country
GB
Locality
London
Postal Code
EC4V 3DS
Country Name
United Kingdom
Street Address
First Floor North, Puddle Dock

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
08176197
Scheme
GB-COH

Contact

Recorded locations

  • Buyer location · London · UKI31 · EC4V 3DS · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05d75c-2025-10-30T16:44:09ZPreliminary market engagement notice on Find a Tender ·