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PROCUREMENT OPPORTUNITY

Provision of Ticket Issuing Systems

TRANSPORT UK EAST MIDLANDS LIMITED · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 12:03.

Opportunity overview

Transport UK East Midlands Limited to Direct Award to Worldline for the provision of Ticket Issuing Systems (TIS) for ticket offices and onboard (mobile) operations, including associated software, installation, training, and maintenance.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

WORLDLINE IT SERVICES UK LIMITED

Matched by number
Published award value
£7.6m
Awarded
25 Sept 2025
Award ID
1
Status
active
Identifier
GB-COH 08514184
Location
Nottingham, UKF16, NG9 1LA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05d754
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The incumbent has announced withdrawal from the UK rail ticketing market. This unforeseeable event, not attributable to Transport UK East Midlands Limited, left insufficient time to run and implement a competitive procedure before support ends. To avoid interruption to ticket retailing and revenue protection, Transport UK East Midlands Limited will make a direct award to Worldline for the supply, installation and support of Ticket Office and Mobile (onboard) Ticket Issuing Systems.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Procedure reasons

Entry 1
Id
urgency

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-09860485
Name
TRANSPORT UK EAST MIDLANDS LIMITED

Roles

buyer

Address

Region
UKI31
Country
GB
Locality
London
Postal Code
EC4A 3AG
Country Name
United Kingdom
Street Address
2nd Floor St Andrew's House

Details

Classifications

Entry 1
Id
privateUtility
Scheme
UK_CA_TYPE
Description
Private utility

Identifier

Id
09860485
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PYJP-8287-BJGL
Scheme
GB-PPON
Organisation 2
Id
GB-COH-08514184
Name
WORLDLINE IT SERVICES UK LIMITED

Roles

supplier

Address

Region
UKF16
Country
GB
Locality
Nottingham
Postal Code
NG9 1LA
Country Name
United Kingdom
Street Address
Beeston Business Park, 1 Technology Drive

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
08514184
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PZDC-4647-GCGJ
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
26 Sept 2025, 00:00
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 10
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 11
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 12
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 13
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 14
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 15
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 16
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 17
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 18
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
30144200
Scheme
CPV
Description
Ticket-issuing machines
Entry 2
Id
34980000
Scheme
CPV
Description
Transport tickets
Entry 3
Id
42991230
Scheme
CPV
Description
Ticket printers
Entry 4
Id
50316000
Scheme
CPV
Description
Maintenance and repair of ticket-issuing machinery

Value

Amount
7,576,432
Currency
GBP
Including VAT
9,091,718.4

Renewal

Description
Optional 36 months extension

Documents

Entry 1
Id
069827-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
30 Oct 2025, 15:42
Entry 2
Id
076359-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
24 Nov 2025, 10:59

Suppliers

Supplier 1
Id
GB-COH-08514184
Name
WORLDLINE IT SERVICES UK LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
24 Nov 2025, 23:59

Related lots

1

Contract period

Ends
17 Nov 2029, 23:59
Starts
24 Nov 2025, 00:00
Max Extent Date
16 Nov 2032, 23:59

Recorded locations

  • Buyer location · London · UKI31 · EC4A 3AG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05d754-2025-11-24T10:59:50ZTransparency notice on Find a Tender ·