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PROCUREMENT OPPORTUNITY

Group messaging framework

JISC · Tender notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 10:41.

Opportunity overview

Jisc Services Limited, a subsidiary of Jisc is the Contracting Authority. This document is the Invitation to tender (ITT) for Group messaging framework. Jisc Services Limited (JSL) is seeking to establish a multi-supplier framework to provide an SMS service for the Jisc community for a period of four (4) years commencing in October 2026. The framework provides a centrally hosted SMS group messaging platform that enables Customers to send messages to individuals or groups through a secure web-based portal and associated APIs. Typical use cases include emergency and business continuity notifications, student and learner communications, attendance and welfare alerts, timetable and course updates, appointment reminders, operational notifications, and other time-sensitive communications. Suppliers may also offer additional communication channels, integrations, and automation capabilities alongside the core SMS service. The service is primarily intended for the UK education, research and public sector communities and must be capable of supporting Customers ranging from individual schools and colleges to large universities, research organisations and public bodies.

Classification

  • CPV64212100 — Short Message Service (SMS) services

Lots

  • Lot LOT-0000£6m · Including VAT

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Proc3046
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
This activity is being run on the e-tendering portal (https://uk.eu-supply.com/login.asp?B=JISC) Jisc uses. The ITT suite is only available through this portal. All communications must occur on this portal, Jisc reserves the right to reject any correspondence received outside of the portal. https://uk.eu-supply.com/login.asp?B=JISC

Legal basis

Id
2023/54
Scheme
UKPGA

Participation Fees

Entry 1
Description
See tender suite
Id
ocds-h6vhtk-05d681

Type

win

Relative Value

Proportion
0.035
Monetary Value
award

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
3
Method
withReopeningCompetition
Type
open
Buyer Categories
See documents for full scope.  UK Higher Education institutions UK Further Education institutions UK Consortiums and any other organisation or body whose core purpose is the support or advancement of further or higher education or of research Any other UK education institute Multi Academy Trusts and other such organisations Specialist colleges in the UK UK based Research councils and other such organisations UK Charities and Third sector organisations UK Local Authorities UK Housing Associations NHS bodies and bodies acting on behalf of the NHS UK emergency services and bodies acting on behalf of those emergency services UK Regional Broadband Consortia and any other organisations connected to or eligible to connect to the Janet network JSL, Jisc, any Jisc subsidiaries and its members. Any other UK based wider public sector organisation. Asiera (formerly HEAnet), its subsidiaries, member institutions and customers Any other NREN and the community it serves
Description
Jisc Services Limited, a subsidiary of Jisc is the Contracting Authority. Users of the framework will either be able to carry out Direct award to the top ranked supplier, or undertake a Mini competition to which all suppliers must be invited. Each Call-Off Contract will have a contract term that is reasonable and proportionate, having regard to the nature of the Services; but no more than seven (7) years.   Direct award - Direct award status will be granted to the highest scoring bidder (Rank #1). This option allows the buyer to enter into a contract without conducting any further competitive exercise. Mini competition - This option allows the buyer to carry out a competitive process to ensure that they are securing the best solution which offers the most value for money. The evaluation criteria used to establish the Framework shall be used to evaluate tenders submitted in response to a Mini-Competition, However, the buyer has flexibility on the weightings and may deviate from the tender weightings. A mini competition is the term used to describe the process whereby all framework suppliers are invited to submit a response against the buyer's requirement. An 'invitation to quote' (ITQ) document will be used to lay out the buyer's requirement. Once the suppliers have been provided with all the relevant information in the ITQ, they will be requested to provide a response, which will be evaluated in line with the original framework evaluation criteria, or an evaluation criterion as specified by the buyer. Suppliers are under no obligation to respond to every ITQ received, however where a supplier declines to respond, an explanation of why is requested.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
25 Aug 2026, 12:00

Expected award period

Ends
28 Sept 2026, 23:59

Lots and requirements

Entry 1
Id
LOT-0000
Status
active

Value

Including VAT
6,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical requirements

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Type
quality
Name
Demonstration

Numbers

Entry 1
Number
30
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
See documents for details.
Criterion 2
Type
technical
Description
See documents for details.

Suitability

Sme
Yes

Contract period

Starts
1 Nov 2026, 00:00
Ends
31 Oct 2030, 23:59

Items and delivery

Item 1
Id
LOT-0000
Related Lot
LOT-0000

Additional Classifications

Entry 1
Scheme
CPV
Id
64212100
Description
Short Message Service (SMS) services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
072933-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
31 Jul 2026, 18:32
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
JISC
Id
GB-COH-05747339

Identifier

Scheme
GB-COH
Id
05747339

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGYD-1575-ZHXX

Address

Street Address
4 Portwall Lane
Locality
Bristol
Postal Code
BS1 6NB
Country
GB
Country Name
United Kingdom
Region
UKK11

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Bristol · UKK11 · BS1 6NB · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 042118-2026Pipeline notice on Find a Tender ·
  2. 072933-2026Tender notice on Find a Tender ·