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PROCUREMENT OPPORTUNITY

Housing Asset Management

IRWELL VALLEY HOUSING ASSOCIATION LIMITED · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 11:47.

Opportunity overview

Housing management system based upon proactive daily contact Irwell Valley Homes intends to enter into contract, eight working days following transmission of this notice with Alertacall Ltd for the provision of Housing Proactive a housing management system based around proactive daily contact with tenants which will be used to assist with the management of dwellings in which there are tenants with higher housing management needs being the only such system approved as UK Housing Benefit eligible and being the only such system with its particularly feature-set and in accordance with our interpretation of Schedule 5, Paragraph 1 / 2 Procurement Act 2023. The contract period will be 156 weeks with unilateral right to extend for one further period not exceeding 52 weeks.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ALERTACALL LIMITED

Matched by number
Published award value
£425k
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 05145094
Location
Windermere, UKD12, LA23 1BL, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05d57b
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The contract is being directly awarded under Section 41, relying on the justification set out in Schedule 5, Paragraph 1/2 (Technical reasons/Exclusive rights). This is justified because Alertacall Ltd is the exclusive provider of the "Housing Proactive" system, which holds a unique and essential feature-set (proactive daily contact, higher management needs assistance) and is the only system approved as UK Housing Benefit eligible, meaning no reasonable substitute exists or alternative provider is available due to these technical/exclusive requirements.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-IP20684R
Name
IRWELL VALLEY HOUSING ASSOCIATION LIMITED

Roles

buyer

Address

Region
UKD34
Country
GB
Locality
Salford
Postal Code
M5 3LZ
Country Name
United Kingdom
Street Address
1st floor Soapworks, Colgate Lane

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
IP20684R
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PDDG-5542-GDQW
Scheme
GB-PPON
Organisation 2
Id
GB-COH-05145094
Name
ALERTACALL LIMITED

Roles

supplier

Address

Region
UKD12
Country
GB
Locality
Windermere
Postal Code
LA23 1BL
Country Name
United Kingdom
Street Address
45 Crescent Road

Details

Vcse
No
Scale
sme

Identifier

Id
05145094
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PWZX-9325-PTJL
Scheme
GB-PPON

Award information

Award 1
Id
1
Status
pending
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
75200000
Scheme
CPV
Description
Provision of services to the community

Value

Currency
GBP
Including VAT
425,000

Options

Description
To allow for any future IVH schemes of a similar type, currently in development or that go into development during the provision to be added into the service

Renewal

Description
1 year extension to allow IVH to scan the horizon for any potential future alternates

Documents

Entry 1
Id
069055-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
28 Oct 2025, 15:24

Suppliers

Supplier 1
Id
GB-COH-05145094
Name
ALERTACALL LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
10 Nov 2025, 23:59

Related lots

1

Contract period

Ends
9 Nov 2028, 23:59
Starts
10 Nov 2025, 00:00
Max Extent Date
9 Nov 2029, 23:59

Recorded locations

  • Buyer location · Salford · UKD34 · M5 3LZ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05d57b-2025-10-28T15:24:06ZTransparency notice on Find a Tender ·