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PROCUREMENT OPPORTUNITY

Provision of Email Marketing Platform / Tool

Merseytravel · Contract details notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 11:37.

Opportunity overview

Merseytravel is seeking a new hosted email marketing platform with the features outlined in the tender documents to replace the existing system. The contract for the new solution will be awarded for a period of 3 years, with an optional extension of up to 2 additional years.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

GRANICUS-FIRMSTEP LIMITED

Matched by number
Contract value
£106.1k
Awarded
Not supplied
Contract signed
27 Oct 2025
Including VAT
£127.3k
Award ID
1
Status
active
Identifier
GB-COH 04283951
Location
Cambridge, UKH12, CB3 0NA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PRA000550 / DN779601
Status
complete
Procurement Method
limited
Procurement Method Details
Below threshold - limited competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PJQR-8469-DXQD
Name
Merseytravel

Roles

buyer

Address

Region
UKD72
Country
GB
Locality
Liverpool
Postal Code
L3 1BP
Country Name
United Kingdom
Street Address
1 Mann Island

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PJQR-8469-DXQD
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-04283951
Name
GRANICUS-FIRMSTEP LIMITED

Roles

supplier

Address

Region
UKH12
Country
GB
Locality
Cambridge
Postal Code
CB3 0NA
Country Name
United Kingdom
Street Address
Ground Floor 3 Wellbrook Court

Details

Vcse
No
Scale
sme

Identifier

Id
04283951
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PJJY-8811-PLBX
Scheme
GB-PPON

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Suppliers

Supplier 1
Id
GB-COH-04283951
Name
GRANICUS-FIRMSTEP LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Title
Provision of Email Marketing Platform / Tool
Status
active
Award ID
1
Date Signed
27 Oct 2025, 00:00
Has Renewal
Yes
Above Threshold
No

Value

Amount
106,075.54
Currency
GBP
Including VAT
127,290.65

Period

Ends
30 Nov 2028, 23:59
Starts
1 Dec 2025, 00:00
Max Extent Date
30 Nov 2030, 23:59

Renewal

Description
The contract for the new solution will be awarded for a period of 3 years, with an optional extension of up to an additional 2 years.

Documents

Entry 1
Id
068384-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
27 Oct 2025, 08:15

Recorded locations

  • Buyer location · Liverpool · UKD72 · L3 1BP · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05d3ce-2025-10-27T08:15:40ZContract details notice on Find a Tender ·