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PROCUREMENT OPPORTUNITY

HH072-25-HB Specialist Environmental Aids for Deaf People

NHS Highland · award, contract

Tender information last checkedLast checked 2 Oct 2026, 15:06.

Opportunity overview

NHS Highland requires the provision of Environmental Aids and Equipment to enhance independence, safety, and overall wellbeing for individuals with hearing loss across the Highland region. Maintenance and Repair Support Offer assistance with the servicing and repair of hearing-related equipment provided to individuals. Recycling and Disposal of Non-Functional Equipment Facilitate the responsible recycling and disposal of returned equipment that is no longer operational. Training and Advisory Services for Deaf Support Staff Deliver expert guidance and training to deaf support staff on the use, functionality, and appropriateness of specialist aids and equipment tailored to the needs of individuals with hearing loss.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Sarabec Ltd

Match pending…
Contract value
£79.9k
Awarded
Not supplied
Contract signed
13 Apr 2026
Award ID
038350-2026-HH072-25-HB-1
Status
active
Location
MIDDLESBROUGH, UKC1, TS2 1RH, United Kingdom

Classification

  • CPV32552150 — Telephones for visually-impaired
  • CPV32552160 — Telephones for hearing-impaired
  • CPV33185000 — Hearing aids
  • CPV33185100 — Parts and accessories for hearing aids
  • CPV33196000 — Medical aids
  • CPV33196100 — Devices for the elderly
  • CPV33196200 — Devices for the disabled
  • CPV85120000 — Medical practice and related services

Lots

  • NHS Highland is seeking to engage a suitably qualified organisation to deliver a comprehensive service for the provision of environmental aids and equipment designed to enhance the independence, safety, and overall wellbeing of individuals with hearing loss across the Highland region. The appointed contractor will be responsible for the following key service components: Supply of Aids and Equipment: Provision of specialist environmental aids and equipment to eligible individuals, on a loan basis, as determined by NHS Highland’s established risk and eligibility criteria. Maintenance and Repair Services: Facilitation of repairs to issued equipment where feasible, ensuring that returned items are restored to a functional condition suitable for re-issue, thereby supporting the sustainability and efficiency of the service. Recycling and Disposal Compliance: Management of equipment recycling and disposal in accordance with the Waste Electrical and Electronic Equipment (WEEE) regulations, ensuring environmentally responsible practices are upheld. Training and Advisory Support: Delivery of expert guidance and training to deaf support staff, covering the operation, functionality, and appropriateness of the aids and equipment provided, to ensure optimal use and benefit for individuals with hearing loss.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
HH072-25-HB
Status
complete
Main Procurement Category
goods
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
33185000
Description
Hearing aids

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Description
NHS Highland is seeking to engage a suitably qualified organisation to deliver a comprehensive service for the provision of environmental aids and equipment designed to enhance the independence, safety, and overall wellbeing of individuals with hearing loss across the Highland region. The appointed contractor will be responsible for the following key service components: Supply of Aids and Equipment: Provision of specialist environmental aids and equipment to eligible individuals, on a loan basis, as determined by NHS Highland’s established risk and eligibility criteria. Maintenance and Repair Services: Facilitation of repairs to issued equipment where feasible, ensuring that returned items are restored to a functional condition suitable for re-issue, thereby supporting the sustainability and efficiency of the service. Recycling and Disposal Compliance: Management of equipment recycling and disposal in accordance with the Waste Electrical and Electronic Equipment (WEEE) regulations, ensuring environmentally responsible practices are upheld. Training and Advisory Support: Delivery of expert guidance and training to deaf support staff, covering the operation, functionality, and appropriateness of the aids and equipment provided, to ensure optimal use and benefit for individuals with hearing loss.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
70
Criterion 2
Name
Cost
Type
cost
Description
30

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
33196200
Description
Devices for the disabled
Entry 2
Scheme
CPV
Id
33196100
Description
Devices for the elderly
Entry 3
Scheme
CPV
Id
33196000
Description
Medical aids
Entry 4
Scheme
CPV
Id
33185000
Description
Hearing aids
Entry 5
Scheme
CPV
Id
33185100
Description
Parts and accessories for hearing aids
Entry 6
Scheme
CPV
Id
85120000
Description
Medical practice and related services
Entry 7
Scheme
CPV
Id
32552150
Description
Telephones for visually-impaired
Entry 8
Scheme
CPV
Id
32552160
Description
Telephones for hearing-impaired

Delivery locations

Entry 1
Region
UKM6

Delivery Location

Description
NHS Highland

Buyer, suppliers and contacts

Organisation 1
Name
NHS Highland
Id
GB-FTS-6642

Identifier

Legal Name
NHS Highland

Address

Street Address
Assynt House, Beechwood Park
Locality
Inverness
Region
UKM6
Postal Code
IV2 3BW
Country Name
United Kingdom

Contact

Telephone
+44 1463704000

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
MINISTRY
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Sarabec Ltd
Id
GB-FTS-117399

Identifier

Legal Name
Sarabec Ltd

Address

Street Address
15 High Force Road
Locality
MIDDLESBROUGH
Region
UKC1
Postal Code
TS2 1RH
Country Name
United Kingdom

Contact

Telephone
+44 1642247789

Roles

supplier

Details

Scale
sme
Organisation 3
Name
The Inverness Justice Center
Id
GB-FTS-171039

Identifier

Legal Name
The Inverness Justice Center

Address

Locality
Inverness
Postal Code
IV1 1AH
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
038350-2026-HH072-25-HB-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-117399
Name
Sarabec Ltd

Contracts and changes

Entry 1
Id
038350-2026-HH072-25-HB-1
Award ID
038350-2026-HH072-25-HB-1
Status
active
Date Signed
14 Apr 2026, 00:00

Value

Amount
79,865.76
Currency
GBP

Recorded locations

  • Buyer location · Inverness · UKM6 · IV2 3BW · United Kingdom
  • Delivery location · UKM6

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 001944-2026tender ·
  2. 038350-2026award, contract ·