Home Support Principal Provider NN3 and NN4

Opportunity overview

The Council wishes to appoint one Principal provider to deliver home support services in NN3 and NN4 (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement. The lots area: 1. North Norfolk 3 2. North Norfolk 4

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

TAYLOR CARE NORFOLK LIMITED

Match pending…

Published award value: £11.3m
Awarded: 26 Mar 2026
Award ID: 1
Status: active
Location: Fakenham, UKH16, NR21 8NL, United Kingdom

UNIVERSAL CARE SERVICES (UK) LIMITED

Matched by exact name

Published award value: £20.3m
Awarded: 26 Mar 2026
Award ID: 2
Status: active
Location: London, UKI33, W6 8PW, United Kingdom

Classification

No classification was supplied.

Lots

Lot 1Value not stated
Lot 2Value not stated

Documents and notices

Contract award notice on Find a TenderOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: NCCT43266
Status: complete
Procurement Method: open
Procurement Method Details: Open procedure

Legal basis

Id: 2023/54
Scheme: UKPGA
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗

Special regime

lightTouch

Lots and requirements

Entry 1

Id: 1
Status: complete

Entry 2

Id: 2
Status: complete

Buyer, suppliers and contacts

Organisation 1

Name: Norfolk County Council
Id: GB-PPON-PDYH-3246-XWTR

Identifier

Scheme: GB-PPON
Id: PDYH-3246-XWTR

Address

Street Address: County Hall, Martineau Lane
Locality: Norwich
Postal Code: NR1 2DH
Country: GB
Country Name: United Kingdom
Region: UKH15

Contact

Email: sourcingteam@norfolk.gov.uk

Roles

buyer

Details

Classifications

Entry 1

Scheme: UK_CA_TYPE
Id: publicAuthoritySubCentralGovernment
Description: Public authority - sub-central government

Organisation 2

Name: DREAM CARE NORWICH LTD
Id: GB-COH-11620076

Identifier

Scheme: GB-COH
Id: 11620076

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PHVQ-2978-MLMW

Address

Street Address: Unit 5 Beech Avenue
Locality: Norwich
Postal Code: NR8 6HW
Country: GB
Country Name: United Kingdom
Region: UKH15

Roles

tenderer

Details

Url: https://www.fuchsiahomecare.co.uk/norwich/ ↗
Scale: sme
Vcse: No

Organisation 3

Name: EAGLES RECRUITMENT AND HEALTHCARE LIMITED
Id: GB-COH-08464300

Identifier

Scheme: GB-COH
Id: 08464300

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PCTG-2196-VJQR

Address

Street Address: Cavell House Stannard Place
Locality: Norwich
Postal Code: NR3 1YE
Country: GB
Country Name: United Kingdom
Region: UKH15

Roles

tenderer

Details

Url: http://www.eaglesrh.co.uk ↗
Scale: sme
Vcse: No

Organisation 4

Name: MASTER CARE LTD
Id: GB-COH-14113286

Identifier

Scheme: GB-COH
Id: 14113286

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PDPT-7649-HCGH

Address

Street Address: Oak Lodge 129 School Lane
Locality: Norwich
Postal Code: NR9 3LB
Country: GB
Country Name: United Kingdom
Region: UKH17

Roles

tenderer

Details

Url: http://www.mastercarehomecare.co.uk ↗
Scale: sme
Vcse: No

Organisation 5

Name: MC CARE SERVICES LTD
Id: GB-COH-11077982

Identifier

Scheme: GB-COH
Id: 11077982

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PRPT-2994-RHYL

Address

Street Address: 41 Overy Street
Locality: Dartford
Postal Code: DA1 1UP
Country: GB
Country Name: United Kingdom
Region: UKJ43

Roles

tenderer

Details

Url: https://mccareservices.com/ ↗
Scale: sme
Vcse: No

Organisation 6

Name: NORVIC HEALTHCARE (ANGLIA) LIMITED
Id: GB-COH-04790989

Identifier

Scheme: GB-COH
Id: 04790989

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PGNL-2571-ZMTY

Address

Street Address: Unit 5, Longs Business Centre 232 Fakenham Road
Locality: Norwich
Postal Code: NR8 6QW
Country: GB
Country Name: United Kingdom
Region: UKH15

Roles

tenderer

Details

Url: http://www.norvichealthcare.co.uk ↗
Scale: sme
Vcse: No

Organisation 7

Name: THE CARE COMPANY UK LTD
Id: GB-COH-06851701

Identifier

Scheme: GB-COH
Id: 06851701

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PDTJ-3888-QWWX

Address

Street Address: 50 Norfolk Street
Locality: Kings Lynn
Postal Code: PE30 1AG
Country: GB
Country Name: United Kingdom
Region: UKH16

Roles

tenderer

Details

Url: http://www.thecarecompanyuk.co.uk ↗
Scale: sme
Vcse: No

Organisation 8

Name: UNIVERSAL CARE SERVICES (UK) LIMITED
Id: GB-COH-06923671

Identifier

Scheme: GB-COH
Id: 06923671

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PXJN-2733-CTBJ

Address

Street Address: 245 Hammersmith Road
Locality: London
Postal Code: W6 8PW
Country: GB
Country Name: United Kingdom
Region: UKI33

Roles

tenderer

Details

Url: https://www.universalcareservices.co.uk/ ↗
Scale: large
Vcse: No

Organisation 9

Name: TAYLOR CARE NORFOLK LIMITED
Id: GB-COH-09802470

Identifier

Scheme: GB-COH
Id: 09802470

Additional Identifiers

Entry 1

Scheme: GB-PPON
Id: PXPL-7286-RNZZ

Address

Street Address: Unit 1a George Edwards Road
Locality: Fakenham
Postal Code: NR21 8NL
Country: GB
Country Name: United Kingdom
Region: UKH16

Roles

tenderer

Details

Url: http://www.taylorcarenorfolk.co.uk ↗
Scale: sme
Vcse: No

Organisation 10

Name: TAYLOR CARE NORFOLK LIMITED
Id: GB-FTS-178616

Address

Street Address: Unit 1a George Edwards Road
Locality: Fakenham
Postal Code: NR21 8NL
Country: GB
Country Name: United Kingdom
Region: UKH16

Contact

Email: lisa@taylorcarenorfolk.co.uk

Roles

supplier

tenderer

Details

Url: http://www.taylorcarenorfolk.co.uk ↗
Scale: sme
Vcse: No

Organisation 11

Name: UNIVERSAL CARE SERVICES (UK) LIMITED
Id: GB-FTS-178617

Address

Street Address: 245 Hammersmith Road
Locality: London
Postal Code: W6 8PW
Country: GB
Country Name: United Kingdom
Region: UKI33

Contact

Email: contracts@universalcareservices.co.uk

Roles

supplier

tenderer

Details

Url: https://www.universalcareservices.co.uk/ ↗
Scale: large
Vcse: No

Award information

Award 1

Id: 1
Title: North Norfolk 3
Status: active
Date: 26 Mar 2026, 00:00
Main Procurement Category: services
Above Threshold: No
Assessment Summaries Date Sent: 26 Mar 2026, 00:00

Items

Item 1

Id: 1
Related Lot: 1

Additional Classifications

Entry 1

Scheme: CPV
Id: 85000000
Description: Health and social work services

Delivery locations

Entry 1

Region: UKH16
Country: GB
Country Name: United Kingdom

Value

Including VAT: 13,572,681.42
Amount: 11,310,567.85
Currency: GBP

Suppliers

Supplier 1

Id: GB-FTS-178616
Name: TAYLOR CARE NORFOLK LIMITED

Contract period

Starts: 30 Mar 2026, 00:00
Ends: 29 Jun 2034, 23:59

Related lots

Documents

Entry 1

Id: 028023-2026
Document Type: awardNotice
Notice Type: UK6
Description: Contract award notice on Find a Tender
Url: https://www.find-tender.service.gov.uk/Notice/028023-2026 ↗
Published: 26 Mar 2026, 14:47
Format: text/html

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Due: 30 Mar 2026, 23:59
Status: scheduled

Award 2

Id: 2
Title: North Norfolk 4
Status: active
Date: 26 Mar 2026, 00:00
Main Procurement Category: services
Above Threshold: No
Assessment Summaries Date Sent: 26 Mar 2026, 00:00

Items

Item 1

Id: 2
Related Lot: 2

Additional Classifications

Entry 1

Scheme: CPV
Id: 85000000
Description: Health and social work services

Delivery locations

Entry 1

Region: UKH16
Country: GB
Country Name: United Kingdom

Value

Including VAT: 24,401,115.64
Amount: 20,334,263.04
Currency: GBP

Suppliers

Supplier 1

Id: GB-FTS-178617
Name: UNIVERSAL CARE SERVICES (UK) LIMITED

Contract period

Starts: 30 Mar 2026, 00:00
Ends: 29 May 2034, 23:59

Related lots

Documents

Entry 1

Id: 028023-2026
Document Type: awardNotice
Notice Type: UK6
Description: Contract award notice on Find a Tender
Url: https://www.find-tender.service.gov.uk/Notice/028023-2026 ↗
Published: 26 Mar 2026, 14:47
Format: text/html

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Due: 30 Mar 2026, 23:59
Status: scheduled

Recorded locations

Buyer location · Norwich · UKH15 · NR1 2DH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

028023-2026Contract award notice on Find a Tender · 26 Mar 2026, 14:47