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PROCUREMENT OPPORTUNITY

Water Hygiene Maintenance Services

The Royal Household · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 11:27.

Opportunity overview

Summary of Contract Scope for Water Hygiene Services The contract shall contain a number of sites across London & Windsor. Applicants must be technically able to deliver against the contract scope as follows: a. Planned maintenance according to the water risk assessment written schemes across all sites. b. Reactive water hygiene remedials arising from water sampling results across all sites detailed above. c. Routine maintenance of plant equipment, including magnetic filters, Orca copper silver systems, water softeners, ENWA filtration units, and swimming pools. d. Improvement, corrections and adjustments to water systems, as recommended under the risk assessment. e. Additional plumbing works, as agreed. f. Additional water hygiene sampling and other services, as agreed. g. Receive, update, and close out work using the RHPS CAFM system. h. Performance of all maintenance services in accordance with regulatory requirements and recommendations (e.g. O&M manuals and manufacturer’s recommendations), as appropriate to each Royal Household Property. i.Maintain industry standards and best practice maintenance and operation throughout the Royal Household Estates. j.Undertake full safety checks on all relevant systems, plant and equipment to ensure full compliance with European and British Standards, Building and Fire Safety Regulations, other statutory and legislative minimum standards, the requirements of the RHPS, and any other relevant technical publications. k.Perform asset list validation and asset tagging of water system assets in the first 90 days of the contract via the RHPS CAFM system. This includes updating relevant schematics and drawings to reflect updates / changes. l.Record and publish findings in regular service reports, including identifying low-use outlets, vacant properties and out of bounds / construction areas that could pose increased risk to water hygiene. m.Maintain all systems appropriate to the operating parameters of the Royal Household Property and assets. n.Provide training tools and materials to RHPS personnel, including for flushing and other agreed activities. o.Endeavour to prolong system life and recommend to the RHPS any variations to system requirements, that would reflect improved value for money. The first report will be six (6) months post the commencement date of the contract. p.Identify to the RHPS team energy and water optimization and reduced utility consumption opportunities. The first report will be six (6) months post the commencement date of the contract. q.Identify potential system risks, and suggest innovative improvements or solutions. r.Propose improved control mechanisms and additional equipment to improve the systems. s.Identify opportunities to reduce energy consumption and carbon emissions. t.Maintain all work areas in a clean, tidy and safe condition free from oil, grease, dust, debris, foreign objects, inappropriate storage and rubbish which will include keeping all work areas in an orderly state. u.Regular reporting to the RHPS, where the contract will be reviewed against Key Performance Indicators (KPIs). For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Water-treatment-work./H6F3BH7JM9 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/H6F3BH7JM9

Classification

  • CPV45232430 — Water-treatment work
  • CPV45332200 — Water plumbing work
  • CPV50411100 — Repair and maintenance services of water meters
  • CPV51514110 — Installation services of machinery and apparatus for filtering or purifying water
  • CPV65123000 — Water softening services
  • CPV90713100 — Consulting services for water-supply and waste-water other than for construction

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
0046_PPTO
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
3 Nov 2025, 23:59

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Contract period

Ends
5 Apr 2029, 23:59
Starts
6 Apr 2026, 00:00
Max Extent Date
5 Apr 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKI7
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
45232430
Scheme
CPV
Description
Water-treatment work
Entry 2
Id
45332200
Scheme
CPV
Description
Water plumbing work
Entry 3
Id
50411100
Scheme
CPV
Description
Repair and maintenance services of water meters
Entry 4
Id
51514110
Scheme
CPV
Description
Installation services of machinery and apparatus for filtering or purifying water
Entry 5
Id
65123000
Scheme
CPV
Description
Water softening services
Entry 6
Id
90713100
Scheme
CPV
Description
Consulting services for water-supply and waste-water other than for construction

Planning and budget

Documents

Entry 1
Id
067207-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
21 Oct 2025, 16:05

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
3 Nov 2025, 23:59
Description
The Royal Household will be hosting a brief, virtual session which is aimed to introduce the project & invite suggestions for innovation & improvement. This session is scheduled for Monday 3rd November, time TBC, please contact procurement@royal.uk for the invitation.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PGLT-2499-PJTM
Name
The Royal Household

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
SW1A 1AA
Country Name
United Kingdom
Street Address
Royal Household Procurement Team, Buckingham Palace

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PGLT-2499-PJTM
Scheme
GB-PPON

Contact

Name
Miriam Woods

Recorded locations

  • Buyer location · London · UKI32 · SW1A 1AA · United Kingdom
  • Delivery location · UKI7 · United Kingdom
  • Delivery location · UKI · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05d0f9-2025-10-21T16:05:29+01:00Preliminary market engagement notice on Find a Tender ·