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PROCUREMENT OPPORTUNITY

Ophthalmology Coordination Service Hub - Coventry and Warwickshire - Market Engagement

NHS Coventry and Warwickshire Integrated Care Board · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 11:27.

Opportunity overview

***THIS ADVERT IS FOR A MARKET ENGAGEMENT EVENT ONLY*** NHS Arden and Greater East Midlands CSU on behalf of NHS Coventry and Warwickshire ICB are seeking to run a market engagement event for providers who have the relevant experience and skills to provide an Ophthalmology Coordination Service Hub The Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision). The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time. The service will not undertake clinical triage of incoming referrals.

Classification

  • CPV75122000 — Administrative healthcare services
  • CPV79512000 — Call centre

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05d0f2
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
1 Dec 2025, 23:59

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Ends
1 Apr 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
1 Apr 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG13
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKG33
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
75122000
Scheme
CPV
Description
Administrative healthcare services
Entry 2
Id
79512000
Scheme
CPV
Description
Call centre

Planning and budget

Documents

Entry 1
Id
067198-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
21 Oct 2025, 16:02

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
4 Nov 2025, 23:59
Description
NHS Arden and Greater East Midlands CSU on behalf of NHS Coventry and Warwickshire ICB are seeking to run a market engagement event for providers who have the relevant experience and skills to provide a Ophthalmology Coordination Service Hub. The market engagement event shall take place on 5th November between 10.30 and 11.30 am via Microsoft Teams. Interested providers should ensure that they register their interest via the Atamis Health Family system: https://atamis-1928.my.site.com/s/Welcome and search for opportunity reference C396253. Providers should ensure that they complete the short survey providing their organisation's details as well as reviewing the documentation provided by the ICB for their perusal. The survey will provide the opportunity for providers both to register their interest and to provide any comments they may have regarding the draft service specification and any other aspects of the information provided by the ICB. An opportunity for providers to request a one to one to discuss the service with commissioners will also be given via completion of the survey. These will take place on the 6th November 2025. Sessions will be scheduled on a first come first serve basis. These will take place Providers should note that only those who complete the survey will be provided with the relevant MS teams link to attend.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBZT-7637-QJTP
Name
NHS Coventry and Warwickshire Integrated Care Board

Roles

buyer

Address

Region
UKG13
Country
GB
Locality
Warwick
Postal Code
CV34 4DE
Country Name
United Kingdom
Street Address
Westgate House Market Street

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PBZT-7637-QJTP
Scheme
GB-PPON

Contact

Name
Michael Sum
Organisation 2
Id
GB-PPON-PLVR-6647-BVMM
Name
NHS Arden and Greater East Midlands Commissioning Support Unit
Role Details
NHS Arden and Greater East Midlands CSU (AGCSU) is acting as an agent for and on behalf of the Commissioner and is supporting the procurement process.

Roles

procuringEntity
processContactPoint

Address

Region
UKF11
Country
GB
Locality
Derby
Postal Code
DE1 3QT
Country Name
United Kingdom
Street Address
Cardinal Square, 10 Nottingham Road

Details

Identifier

Id
PLVR-6647-BVMM
Scheme
GB-PPON

Contact

Name
Michael Sum

Recorded locations

  • Buyer location · Warwick · UKG13 · CV34 4DE · United Kingdom
  • Delivery location · UKG13 · United Kingdom
  • Delivery location · UKG33 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05d0f2-2025-10-21T16:02:57+01:00Preliminary market engagement notice on Find a Tender ·