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PROCUREMENT OPPORTUNITY

Platform 360 - Omnichannel

PLATFORM HOUSING LIMITED · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 11:27.

Opportunity overview

Exploring options for procuring an omnichannel platform to support effective and consistent customer engagement. We are seeking to understand market capabilities, solutions and delivery models, to enhance the way we talk to our customers. Please respond to this notice by e-mailing procurementnotices@platformhg.com Pre-market engagement sessions to be held between Wednesday 5th November - Thursday 13th November for one hour per supplier. 10 minute presentation to be prepared to cover: - About the company - Company values - Alignment to the public/housing sector

Classification

  • CPV32412000 — Communications network
  • CPV32571000 — Communications infrastructure
  • CPV79342300 — Customer services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05d0ea
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning

Contract period

Ends
31 Jan 2033, 23:59
Starts
1 Feb 2027, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
32412000
Scheme
CPV
Description
Communications network
Entry 2
Id
32571000
Scheme
CPV
Description
Communications infrastructure
Entry 3
Id
79342300
Scheme
CPV
Description
Customer services

Planning and budget

Documents

Entry 1
Id
067187-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
21 Oct 2025, 15:44

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
29 Oct 2025, 23:59
Description
N/A

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-RS008288
Name
PLATFORM HOUSING LIMITED

Roles

buyer

Address

Region
UKG32
Country
GB
Locality
Solihull
Postal Code
B377YD
Country Name
United Kingdom
Street Address
1700 Solihull Parkway

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
RS008288
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PTHH-6479-BPPR
Scheme
GB-PPON

Recorded locations

  • Buyer location · Solihull · UKG32 · B377YD · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05d0ea-2025-10-21T15:44:06+01:00Preliminary market engagement notice on Find a Tender ·