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PROCUREMENT OPPORTUNITY

Provision of CRM system

Bath & North East Somerset Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 11:25.

Opportunity overview

Provision of CRM system and integration with new ticketing system Expian

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£27.8k
Awarded
Not supplied
Contract signed
12 Oct 2025
Including VAT
£33.3k
Award ID
1
Status
active
Location
Manchester, UKD33, M4 6WX, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN783583
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PLVH-3287-JWJV
Name
Bath & North East Somerset Council

Roles

buyer

Address

Region
UKK12
Country
GB
Locality
Bath
Postal Code
BA1 5AW
Country Name
United Kingdom
Street Address
The Guildhall

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PLVH-3287-JWJV
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-FTS-164423
Name
Good Technologies Limited

Roles

supplier

Address

Region
UKD33
Country
GB
Locality
Manchester
Postal Code
M4 6WX
Country Name
United Kingdom
Street Address
Jactin House, 24 Hood Street

Details

Vcse
No
Scale
sme

Contact

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK12
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48400000
Scheme
CPV
Description
Business transaction and personal business software package

Suppliers

Supplier 1
Id
GB-FTS-164423
Name
Good Technologies Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Title
Provision of CRM system
Status
active
Award ID
1
Date Signed
13 Oct 2025, 00:00
Above Threshold
No

Value

Amount
27,758
Currency
GBP
Including VAT
33,309

Period

Ends
15 Oct 2027, 23:59
Starts
16 Oct 2025, 00:00

Documents

Entry 1
Id
067060-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
21 Oct 2025, 12:10

Recorded locations

  • Buyer location · Bath · UKK12 · BA1 5AW · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05d0a0-2025-10-21T12:10:44+01:00Contract details notice on Find a Tender ·