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PROCUREMENT OPPORTUNITY

ICT Fully Managed Service

Castle Point Borough Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 20:39.

Opportunity overview

Castle Point Borough Council (CPBC) via the Essex Procurement Partnership (EPP) is seeking provision of an ICT Fully Managed Service, designed to enhance the efficiency, responsiveness, and quality of services provided by CPBC

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

AUJLA BUSINESS SYSTEMS LIMITED

Matched by number
Contract value
£1.9m
Awarded
Not supplied
Contract signed
29 Sept 2026
Including VAT
£2.3m
Award ID
1
Status
active
Identifier
GB-COH 03017283
Location
Farnborough, UKJ37, GU14 6UU, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
EPP0128-R1
Status
complete
Procurement Method
open
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Castle Point Borough Council
Id
GB-PPON-PNQD-4618-BZPT

Identifier

Scheme
GB-PPON
Id
PNQD-4618-BZPT

Address

Street Address
Kiln Road
Locality
Benfleet
Postal Code
SS7 1TF
Country
GB
Country Name
United Kingdom
Region
UKH37

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
AUJLA BUSINESS SYSTEMS LIMITED
Id
GB-COH-03017283

Identifier

Scheme
GB-COH
Id
03017283

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PQMH-7255-XVBZ

Address

Street Address
34 Hercules Way
Locality
Farnborough
Postal Code
GU14 6UU
Country
GB
Country Name
United Kingdom
Region
UKJ37

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKH3
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-03017283
Name
AUJLA BUSINESS SYSTEMS LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
ICT Fully Managed Service
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
30 Sept 2026, 00:00

Period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2028, 23:59
Max Extent Date
30 Sept 2030, 23:59

Renewal

Description
Contract length will be 30 months with the option to extend for a further 1+1 year which is solely at the discretion of the Council. This period includes an implementation period of 6 months with the service commencing on 1st October 2026 until 30th September 2030.

Value

Including VAT
2,320,630.08
Amount
1,933,858.4
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
Service Desk
Description
Service Improvement - Incidents reported per use to decline year on year Response Times - 1--% of core hours Resolution Times - 95% calls dealt with within the timescales defined for them
Entry 2
Id
2
Title
User Satisfaction
Description
Satisfaction Survey - 100% execution - participation of at least 30 users
Entry 3
Id
3
Title
Applications
Description
Application Availability - Business Critical application 100% availability in core hours
Entry 4
Id
4
Title
Data
Description
Data Recovery - Business critical data 8 house/Non critical daya 5 days
Entry 5
Id
5
Title
Security
Description
Security Management - 0 security breaches
Entry 6
Id
6
Title
Asset Management
Description
Asset Register - 97.5% accuracy of the asset register upon audit twice a year

Documents

Entry 1
Id
092488-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
30 Sept 2026, 15:24
Format
text/html

Recorded locations

  • Buyer location · Benfleet · UKH37 · SS7 1TF · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 037626-2026Contract award notice on Find a Tender ·
  2. 092488-2026Contract details notice on Find a Tender ·