Opportunity overview
SRT seeks to establish a long-term, collaborative partnership with a technically competent and commercially robust Service Provider capable of delivering exceptional fleet support for the Class 380. The successful bidder will demonstrate proven expertise, innovation, and a shared commitment to achieving excellence in fleet performance, reliability, and customer satisfaction. Suppliers expressing interest in delivering the full Technical Support and Spares Supply Agreement (TSSSA) shall be responsible for the integrated delivery of all services described above, including: - Technical support, investigations, and engineering improvement activities. - Full materials supply and inventory management functions. - 24/7 stores operation and logistics coordination. - Development of performance reporting, KPIs, and continuous improvement initiatives. - Joint responsibility with the Operator for the achievement of defined reliability and availability targets. Suppliers bidding for the full TSSSA must demonstrate comprehensive capability across engineering, materials management, and logistics disciplines, supported by a robust management structure, digital tools, and evidence of prior delivery of integrated fleet support solutions in the global rail sector.
Classification
- CPV50220000 — Repair, maintenance and associated services related to railways and other equipment
- CPV71350000 — Engineering-related scientific and technical services
Lots
- The objective of this procurement is to appoint a Service Provider capable of delivering TSSSA for the Class 380 fleet, in supporting the Operator’s operational performance targets and asset management strategy. Fleet Composition The Class 380 fleet consists of: - Sixteen (16) units comprising four (4) vehicles each; and - Twenty-two (22) units comprising three (3) vehicles each. Contract Objectives This procurement aims to: a. Improve fleet reliability, availability, and safety through structured technical and maintenance support. b. Enhance operational efficiency through optimised spares management and streamlined logistics. c. Support sustainability objectives by minimising waste, obsolescence, and energy consumption. d. Improve customer experience through enhanced HVAC performance, upgraded Passenger Information Systems (PIS), and improved CCTV coverage. Suppliers expressing interest in delivering the full Technical Support and Spares Supply Agreement (TSSSA) shall be responsible for the integrated delivery of all services described above, including: - Technical support, investigations, and engineering improvement activities. - Full materials supply and inventory management functions. - 24/7 stores operation and logistics coordination. - Development of performance reporting, KPIs, and continuous improvement initiatives. - Joint responsibility with the Operator for the achievement of defined reliability and availability targets. Suppliers bidding for the full TSSSA must demonstrate comprehensive capability across engineering, materials management, and logistics disciplines, supported by a robust management structure, digital tools, and evidence of prior delivery of integrated fleet support solutions in the global rail sector. Additional information: Access to the procurement documents is restricted. Further information can be obtained at: https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx Tenders or requests to participate must be sent electronically to: https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspxValue not stated