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PROCUREMENT OPPORTUNITY

Fleet Management Solution

Mayor's Office for Policing and Crime · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 05:31.

Opportunity overview

The Metropolitan Police Service's (MPS) fleet workshops currently maintain in excess of 5,500 vehicle assets. These vehicles are essential to support us in delivering our mission of More Trust, Less Crime and High standards. Fleet management software and systems are key to our effective operations and service delivery across London. MPS is procuring a fleet management solution capable of delivering the quality and efficiency of fleet services demanded of it, and to 'intelligently' use the data gathered to future-proof fleet operations, enhance public safety, and improve operational resilience across London. MPS is procuring a scalable, secure, cloud-based Commercial Off-the-Shelf (COTS) Software as a Solution (SaaS) Fleet Transport Management Platform with integration to several internal and external services to the MPS. The Fleet Transport Management Platform should include: - fleet and asset administration - digital document management - RBAC and SSO controls - automated workflows and processes, task notifications and progression tracking - collection and delivery - real time tracking and notifications - push reporting, fleet status, to Central and Divisional units - Accident management - insurance recovery - hire & pool vehicle management - asset procurement and conversion/decommissioning management - service, maintenance and inspection scheduling - marine asset management - collision repair management - external and internal provider updates - workshop management - task activities, time and parts and cost control - stores management - parts inventory and supplier management - defect management - Warranty, failure with trend analysis capability - driving offence management - NIPs and PCNs - fuel management (including EV).

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

JAAMA LTD

Matched by number
Contract value
£10m
Awarded
Not supplied
Contract signed
28 Jun 2026
Including VAT
£12m
Award ID
1
Status
active
Identifier
GB-COH 05186026
Location
Lichfield, UKG24, WS14 0QP, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2610
Status
complete
Procurement Method
open
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Mayor's Office for Policing and Crime
Id
GB-PPON-PTMT-7816-YCQG

Identifier

Scheme
GB-PPON
Id
PTMT-7816-YCQG

Address

Street Address
169 Union Street
Locality
London
Postal Code
SE1 0LL
Country
GB
Country Name
United Kingdom
Region
UKI44

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
JAAMA LTD
Id
GB-COH-05186026

Identifier

Scheme
GB-COH
Id
05186026

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PLQH-8991-VQZH

Address

Street Address
Two Lichfield South, Wall Island
Locality
Lichfield
Postal Code
WS14 0QP
Country
GB
Country Name
United Kingdom
Region
UKG24

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48100000
Description
Industry specific software package
Entry 2
Scheme
CPV
Id
50111000
Description
Fleet management, repair and maintenance services
Entry 3
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-05186026
Name
JAAMA LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Fleet Management Solution
Status
active
Has Renewal
Yes
Has Options
Yes
Above Threshold
Yes
Date Signed
29 Jun 2026, 00:00

Period

Starts
29 Jun 2026, 00:00
Ends
28 Jun 2033, 23:59
Max Extent Date
28 Jun 2036, 23:59

Renewal

Description
Seven (7) year initial term with 3 x 1 year possible extension

Options

Description
- Extensions to term - standard variation provisions - ability to add additional services or scope through change control notices

Value

Including VAT
12,000,000
Amount
10,000,000
Currency
GBP

Documents

Entry 1
Id
A-18915
Document Type
contractSigned
Format
application/pdf
Entry 2
Id
063957-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
8 Jul 2026, 09:53
Format
text/html

Agreed Metrics

Entry 1
Id
1
Title
System Availability
Description
The Supplier is to ensure a minimum of 99.0% Supplier System Availability for each reporting period, measured on a 12 x 7 x 365 basis (07:00-19:00, Monday to Sunday) "Service Window". Performance against this KPI shall be reported monthly. Availability shall be calculated as the total number of minutes the Service is Available divided by the total number of minutes in the applicable Service Window, excluding only Planned and Emergency Maintenance permitted under this Contract.
Entry 2
Id
2
Title
Issue/Problem Response Times
Description
For Incidents: - Priority 1 Incidents (Critical service impact): acknowledged within 15 minutes and resolved within 4 hours - Priority 2 Incidents (High service impact): acknowledged within 30 minutes and resolved within 1 Business Day For Problems (related to Incidents): - Root Cause Analysis ("RCA"): Completed within 5 Business Days after the Problem is logged. - Problem Resolution: permanent fix implemented within 10 Business Days, subject to the complexity of the issue. - Knowledge Base Update: New known errors documented within 3 Business Days following problem resolution. Performance against this KPI shall be measured as the percentage of Incidents resolved within the applicable target times during the Measurement Period. Any refinements to response or resolution times agreed during Phase 1 Implementation shall not be less onerous than the above minimums and shall align with the Non‑Functional Requirements relating to performance, responsiveness and resilience.
Entry 3
Id
3
Title
Performance and Capacity
Description
The Supplier is to ensure that the Supplier System operate without material degradation that adversely impacts core user operations, including during Peak Demand Periods As a minimum, during Peak Demand Periods the Supplier System shall: - support not fewer than 5000 users - meet the response time and transaction performance requirements set out in the Non‑Functional Requirements - continue to process background and scheduled system tasks without preventing End User operations. Performance and capacity metrics shall be reported monthly and shall include evidence of compliance during Peak Demand Periods. Any additional or refined metrics agreed during Phase 1 Implementation shall meet or exceed the minimum standards set out above and in the Non‑Functional Requirements.

Recorded locations

  • Buyer location · London · UKI44 · SE1 0LL · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 044302-2026Contract award notice on Find a Tender ·
  2. 063957-2026Contract details notice on Find a Tender ·