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PROCUREMENT OPPORTUNITY

WCC Children & Families Service Digital Front Door Solution Market Testing

Warwickshire County Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 11:05.

Opportunity overview

Children and Families Service is exploring innovative approaches to deliver a modern, digital solution that acts as a digital front door, with intelligent features such as conversational AI, smart chatbots and intent recognition. This platform will enable families and partners to quickly and easily search for support, guiding them to the most appropriate services based on their needs.

Classification

  • CPV72212510 — Communication software development services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WAR-0012
Status
withdrawn
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
withdrawn
Has Renewal
Yes

Suitability

Sme
Yes

Contract period

Ends
31 Mar 2028, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72212510
Scheme
CPV
Description
Communication software development services

Published documents

Entry 1
Id
067466-2025
Format
text/html
Notice Type
UK12
Description
Procurement termination notice on Find a Tender
Document Type
tenderCancellationNotice
Published
22 Oct 2025, 13:12

Planning and budget

Documents

Entry 1
Id
065922-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
16 Oct 2025, 13:58

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
11 Nov 2025, 23:59
Description
Warwickshire County Council will be using its e-tendering system (WarwickshireCC) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for the portal is: https://in-tendhost.co.uk/warwickshirecc/aspx/Home Registration and use of our portal is free. When registering you will be re-directed to the In-Tend sell2midlands site. If you already registered and have issues logging in then you may need to re-set your password. You will need to select "Log in to portal" next to Warwickshire County Council. All correspondence or clarifications relating to this procurement must be via the portals' correspondence function. If you are having trouble registering with the portal please email us at: procurement@warwickshire.gov.uk Providers must register on In-Tend and log in to our portal to express an interest in this project and to be able to correspond with us about this procurement. The deadline for Market Testing Returns is 11th November 2025

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDTN-5446-NMXW
Name
Warwickshire County Council

Roles

buyer

Address

Region
UKG13
Country
GB
Locality
Warwick
Postal Code
CV34 4SA
Country Name
United Kingdom
Street Address
Shire Hall

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PDTN-5446-NMXW
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Status
cancelled
Final Status Date
22 Oct 2025, 00:00

Related lots

1

Recorded locations

  • Buyer location · Warwick · UKG13 · CV34 4SA · United Kingdom
  • Delivery location · UKG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05cdf9-2025-10-22T13:12:47+01:00Preliminary market engagement notice on Find a Tender ·