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PROCUREMENT OPPORTUNITY

Surrey Appropriate Adult Volunteering Service (SAAVS) Request For Information

Surrey County Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 11:03.

Opportunity overview

Surrey County Council (SCC, the Council) is required under the Police and Criminal Evidence Act (PACE) 1984 and the Crime and Disorder Act 1998 to provide a statutory service of an Appropriate Adult. The presence of an Appropriate Adult provides one of the essential checks and balances within the criminal justice process and ensures that the rights of children, young people and vulnerable adults are protected. To meet this statutory service, SCC is planning to commission a high-quality Appropriate Adult Service which safeguards the interests, rights, entitlements and welfare of children, young people and vulnerable adults in Surrey who are suspected of a criminal offence, by ensuring that they are treated in a fair and just manner and are able to participate effectively where parents/carers, or the person with parental responsibility, are unable or unwilling to attend. To understand the current market and supplier landscape (before launching any formal tender opportunity), Surrey County Council is issuing a Request For Information (RFI). The RFI will help us to gather detailed insights from potential suppliers regarding their capabilities, capacity and interest in meeting the requirements for Surrey Appropriate Adult Volunteering Service (SAAVS). SCC envisage that the new contract will start on 1st April 2026 with a proposed contract term of 3 years, however this is subject to change. SCC is looking at different pricing options, including fixed budget envelope. In this instance, all costs associated with delivery of this service including but not limited to expenses, administrative, IT/equipment etc. will need to be met within the fixed price envelope. This means that the contract is structured as a flat-rate agreement and not as a per-appointment billing model (i.e. there will be no payments per individual appointments). More information about this RFI and how to respond can be found on Proactis, the e-tendering portal (https://supplierlive.proactisp2p.com/Account/Login) under project reference RFX1000794 - SCC AW Surrey Appropriate Adult Volunteering Service RFI. Please note that this RFI is not an invitation to tender. All information provided in this document is indicative and for information purposes only. All responses will be treated with confidentiality. Potential bidders will not be prejudiced by any response or failure to respond to the soft market testing. Potential bidders must also note that a response to this soft market testing exercise does not guarantee an invitation to participate in this or any future procurement exercise that the Council may conduct. For the avoidance of doubt no information provided in response to this questionnaire will be used by the Council in assessing providers during any future procurement process.

Classification

  • CPV85000000 — Health and social work services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05cda8
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
planning

Suitability

Sme
Yes
Vcse
Yes

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ2
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Planning and budget

Documents

Entry 1
Id
065754-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
16 Oct 2025, 06:46

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
30 Oct 2025, 23:59
Description
Surrey County Council (SCC, the Council) is required under the Police and Criminal Evidence Act (PACE) 1984 and the Crime and Disorder Act 1998 to provide a statutory service of an Appropriate Adult. The presence of an Appropriate Adult provides one of the essential checks and balances within the criminal justice process and ensures that the rights of children, young people and vulnerable adults are protected. To meet this statutory service, SCC is planning to commission a high-quality Appropriate Adult Service which safeguards the interests, rights, entitlements and welfare of children, young people and vulnerable adults in Surrey who are suspected of a criminal offence, by ensuring that they are treated in a fair and just manner and are able to participate effectively where parents/carers, or the person with parental responsibility, are unable or unwilling to attend. To understand the current market and supplier landscape (before launching any formal tender opportunity), Surrey County Council is issuing a Request For Information (RFI). The RFI will help us to gather detailed insights from potential suppliers regarding their capabilities, capacity and interest in meeting the requirements for Surrey Appropriate Adult Volunteering Service (SAAVS). SCC envisage that the new contract will start on 1st April 2026 with a proposed contract term of 3 years, however this is subject to change. SCC is looking at different pricing options, including fixed budget envelope. In this instance, all costs associated with delivery of this service including but not limited to expenses, administrative, IT/equipment etc. will need to be met within the fixed price envelope. This means that the contract is structured as a flat-rate agreement and not as a per-appointment billing model (i.e. there will be no payments per individual appointments). More information about this RFI and how to respond can be found on Proactis, the e-tendering portal (https://supplierlive.proactisp2p.com/Account/Login) under project reference RFX1000794 - SCC AW Surrey Appropriate Adult Volunteering Service RFI. Please note that this RFI is not an invitation to tender. All information provided in this document is indicative and for information purposes only. All responses will be treated with confidentiality. Potential bidders will not be prejudiced by any response or failure to respond to the soft market testing. Potential bidders must also note that a response to this soft market testing exercise does not guarantee an invitation to participate in this or any future procurement exercise that the Council may conduct. For the avoidance of doubt no information provided in response to this questionnaire will be used by the Council in assessing providers during any future procurement process.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PWRH-8974-TNBV
Name
Surrey County Council

Roles

buyer

Address

Region
UKJ26
Country
GB
Locality
Reigate
Postal Code
RH2 8EF
Country Name
United Kingdom
Street Address
Woodhatch Place, 11 Cockshot Hill

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PWRH-8974-TNBV
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · Reigate · UKJ26 · RH2 8EF · United Kingdom
  • Delivery location · UKJ2 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05cda8-2025-10-16T06:46:37+01:00Preliminary market engagement notice on Find a Tender ·