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PROCUREMENT OPPORTUNITY

Supporting Community Independence - Care at Home Framework for Adults

West Dunbartonshire Council · award, contract

Tender information last checkedLast checked 1 Oct 2026, 10:46.

Opportunity overview

This procurement exercise is to establish a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts(Scotland) Regulations 2015 for the provision of Care at Home Services for Adults. New Entrants can to be admitted after the Flexible Framework has been established. West Dunbartonshire Council are seeking to appoint Providers on to a Flexible Framework for the provision of Care at Home Services which will be delivered to Supported Persons residing within West Dunbartonshire and who are clients of the Council acting on behalf of West Dunbartonshire Health and Social Care Partnership (HSCP). The value provided in II.1.7 is an ESTIMATE only for the total period of the Flexible Framework of 5 years, with an option to extend a further 2 years. Applicants should note that there is no guarantee of any business, use, level of use or continuity of business through the Flexible Framework Agreement.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Alltogether Care Services Ltd

Match pending…
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Clydebank, UKM81, G81 2LA, United Kingdom

Balmoral Homecare Ltd

Match pending…
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Prestwick, UKM94, KA9 2TA, United Kingdom

British Red Cross Society

Matched by exact name
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
London, UK, EC2Y 9AL, United Kingdom

C & S Recruitment Limited

Match pending…
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Glasgow, UK, G2 3EX, United Kingdom

CRC Care Ltd

Matched by exact name
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Paisley, UKM83, PA4 8DJ, United Kingdom

Call-In Homecare Ltd.

Matched by exact name
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Edinburgh, UKM75, EH8 7HW, United Kingdom

Care No1 Ltd T/A The No1 Care Agency

Match pending…
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Glasgow, UKM82, G2 7HF, United Kingdom

Care1 Professional Services LTD

Matched by exact name
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Hamilton, UKM95, ML3 0FD, United Kingdom

Careline Home Support

Match pending…
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Glasgow, UK, G41 2AL, United Kingdom

Caring Grace Ltd

Match pending…
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Greenock, UK, PA15 2UH, United Kingdom

Joan's Carers Ltd

Matched by exact name
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Helensburgh, UKM81, G84 8UW, United Kingdom

Nursing 24/7 Ltd

Matched by exact name
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Glasgow, UKM82, G32 9AT, United Kingdom

Roberts Care and Training Ltd

Match pending…
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Glasgow, UK, G81 1UG, United Kingdom

Safehands Live In Care

Match pending…
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Brentwood, UK, CM14 4HL, United Kingdom

Shona Care Ltd

Match pending…
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Glasgow, UK, G78 1LR, United Kingdom

The Richmond Fellowship Scotland Limited

Matched by exact name
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Stepps, UKM, G33 6FB, United Kingdom

Thistle Nursing Services

Matched by normalised name
Shared contract value
£13m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 17 awarded suppliers
Award ID
049349-2026-1
Status
active
Location
Edinburgh, UKM, EH4 3AD, United Kingdom

Alltogether Care Services Ltd

Match pending…
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Clydebank, UKM81, G81 2LA, United Kingdom

Balmoral Homecare Ltd

Match pending…
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Prestwick, UKM94, KA9 2TA, United Kingdom

British Red Cross Society

Matched by exact name
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
London, UK, EC2Y 9AL, United Kingdom

CRC Care Ltd

Matched by exact name
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Paisley, UKM83, PA4 8DJ, United Kingdom

Call-In Homecare Ltd.

Matched by exact name
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Edinburgh, UKM75, EH8 7HW, United Kingdom

Care No1 Ltd T/A The No1 Care Agency

Match pending…
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Glasgow, UKM82, G2 7HF, United Kingdom

Care1 Professional Services LTD

Matched by exact name
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Hamilton, UKM95, ML3 0FD, United Kingdom

Careline Home Support

Match pending…
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Glasgow, UK, G41 2AL, United Kingdom

Caring Grace Ltd

Match pending…
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Greenock, UK, PA15 2UH, United Kingdom

Cera Care Operations (Scotland) Ltd

Matched by exact name
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Alloa, UK, FK10 1EX, United Kingdom

Joan's Carers Ltd

Matched by exact name
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Helensburgh, UKM81, G84 8UW, United Kingdom

M-Verth Ltd

Matched by exact name
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Paisley, UKM83, PA3 4EA, United Kingdom

Roberts Care and Training Ltd

Match pending…
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Glasgow, UK, G81 1UG, United Kingdom

Safehands Live In Care

Match pending…
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Brentwood, UK, CM14 4HL, United Kingdom

The Richmond Fellowship Scotland Limited

Matched by exact name
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Stepps, UKM, G33 6FB, United Kingdom

Thistle Nursing Services

Matched by normalised name
Shared contract value
£12m
Awarded
Not supplied
Contract signed
5 Apr 2026
Suppliers
One of 16 awarded suppliers
Award ID
049349-2026-2
Status
active
Location
Edinburgh, UKM, EH4 3AD, United Kingdom

Classification

  • CPV85000000 — Health and social work services
  • CPV85310000 — Social work services

Lots

  • Clydebank and surrounding areasValue not stated
  • Dumbarton, Vale of Leven and surrounding areasValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2425-01
Status
complete
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85000000
Description
Health and social work services

Techniques

Has Framework Agreement
Yes

Lots and requirements

Entry 1
Id
1
Title
Clydebank and surrounding areas
Description
The Services required under the terms of this Flexible Framework are those which fall under Self-Directed Support (Scotland) Act 2013 (SDS) Options 2 and 3. The Service shall be delivered in a range of ways including providing personal care, personal support and housing support within Supported Persons own homes, 24 hours a day, 7 days per week, each day per year. Additional information: .
Entry 2
Id
2
Title
Dumbarton, Vale of Leven and surrounding areas
Description
The Services required under the terms of this Flexible Framework are those which fall under Self-Directed Support (Scotland) Act 2013 (SDS) Options 2 and 3. The Service shall be delivered in a range of ways including providing personal care, personal support and housing support within Supported Persons own homes, 24 hours a day, 7 days per week, each day per year. Additional information: .

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85310000
Description
Social work services

Delivery locations

Entry 1
Region
UKM81

Delivery Location

Description
Clydebank and surrounding areas
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85310000
Description
Social work services

Delivery locations

Entry 1
Region
UKM81

Delivery Location

Description
Dumbarton, Vale of Leven and surrounding areas

Buyer, suppliers and contacts

Organisation 1
Name
West Dunbartonshire Council
Id
GB-FTS-2840

Identifier

Legal Name
West Dunbartonshire Council

Address

Street Address
16 Church Street
Locality
Dumbarton
Region
UKM81
Postal Code
G82 1QL
Country Name
United Kingdom

Contact

Name
Jennifer Darkins

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Alltogether Care Services Ltd
Id
GB-FTS-133365

Identifier

Legal Name
Alltogether Care Services Ltd

Address

Street Address
Ground Floor, Building 7 Blair Court , Clydebank Business Park, 5 North Avenue
Locality
Clydebank
Region
UKM81
Postal Code
G81 2LA
Country Name
United Kingdom

Roles

supplier
Organisation 3
Name
Balmoral Homecare Ltd
Id
GB-FTS-133324

Identifier

Legal Name
Balmoral Homecare Ltd

Address

Street Address
Heritage House, Ladykirk Business Park,, 11 Skye Road,
Locality
Prestwick
Region
UKM94
Postal Code
KA9 2TA
Country Name
United Kingdom

Roles

supplier
Organisation 4
Name
Call-In Homecare Ltd.
Id
GB-FTS-180590

Identifier

Legal Name
Call-In Homecare Ltd.

Address

Street Address
84 Willowbrae Road
Locality
Edinburgh
Region
UKM75
Postal Code
EH8 7HW
Country Name
United Kingdom

Roles

supplier
Organisation 5
Name
Care1 Professional Services LTD
Id
GB-FTS-169267

Identifier

Legal Name
Care1 Professional Services LTD

Address

Street Address
Pavillion 3 Candymill Lane, Bothwell Bridge Business Park
Locality
Hamilton
Region
UKM95
Postal Code
ML3 0FD
Country Name
United Kingdom

Roles

supplier
Organisation 6
Name
Careline Home Support
Id
GB-FTS-133366

Identifier

Legal Name
Careline Home Support

Address

Street Address
7 Nithsdale Road, Strathbungo
Locality
Glasgow
Region
UK
Postal Code
G41 2AL
Country Name
United Kingdom

Roles

supplier
Organisation 7
Name
Caring Grace Ltd
Id
GB-FTS-172833

Identifier

Legal Name
Caring Grace Ltd

Address

Street Address
Unit 13 Ladyburn Business Centre, 20 Pottery St
Locality
Greenock
Region
UK
Postal Code
PA15 2UH
Country Name
United Kingdom

Roles

supplier
Organisation 8
Name
CRC Care Ltd
Id
GB-FTS-169270

Identifier

Legal Name
CRC Care Ltd

Address

Street Address
Fleming Suite, The Gatehouse Building, Westway Business Park, 35 Porterfield Road, Renfrew
Locality
Paisley
Region
UKM83
Postal Code
PA4 8DJ
Country Name
United Kingdom

Roles

supplier
Organisation 9
Name
Joan's Carers Ltd
Id
GB-FTS-168745

Identifier

Legal Name
Joan's Carers Ltd

Address

Street Address
25, West King Street
Locality
Helensburgh
Region
UKM81
Postal Code
G84 8UW
Country Name
United Kingdom

Roles

supplier
Organisation 10
Name
Roberts Care and Training Ltd
Id
GB-FTS-182274

Identifier

Legal Name
Roberts Care and Training Ltd

Address

Street Address
116-120 Dumbarton Road , Clydebank
Locality
Glasgow
Region
UK
Postal Code
G81 1UG
Country Name
United Kingdom

Roles

supplier
Organisation 11
Name
Safehands Live In Care
Id
GB-FTS-180593

Identifier

Legal Name
Safehands Live In Care

Address

Street Address
12 King Edward Ro, 13 Adelaide House
Locality
Brentwood
Region
UK
Postal Code
CM14 4HL
Country Name
United Kingdom

Roles

supplier
Organisation 12
Name
British Red Cross Society
Id
GB-FTS-133360

Identifier

Legal Name
British Red Cross Society

Address

Street Address
44 Moorfields
Locality
London
Region
UK
Postal Code
EC2Y 9AL
Country Name
United Kingdom

Contact

Telephone
+44 3448711111

Roles

supplier
Organisation 13
Name
Care No1 Ltd T/A The No1 Care Agency
Id
GB-FTS-172839

Identifier

Legal Name
Care No1 Ltd T/A The No1 Care Agency

Address

Street Address
8th Floor West, 51 Cadogan Street, 1 Cadogan Square
Locality
Glasgow
Region
UKM82
Postal Code
G2 7HF
Country Name
United Kingdom

Contact

Telephone
+44 7780637818

Roles

supplier
Organisation 14
Name
Thistle Nursing Services
Id
GB-FTS-182275

Identifier

Legal Name
Thistle Nursing Services

Address

Street Address
21B BUCKINGHAM TERRACE
Locality
Edinburgh
Region
UKM
Postal Code
EH4 3AD
Country Name
United Kingdom

Roles

supplier
Organisation 15
Name
The Richmond Fellowship Scotland Limited
Id
GB-FTS-132651

Identifier

Legal Name
The Richmond Fellowship Scotland Limited

Address

Street Address
3 Buchanan Gate, Cumbernauld Road
Locality
Stepps
Region
UKM
Postal Code
G33 6FB
Country Name
United Kingdom

Roles

supplier
Organisation 16
Name
C & S Recruitment Limited
Id
GB-FTS-182276

Identifier

Legal Name
C & S Recruitment Limited

Address

Street Address
227 Sauchiehall Street
Locality
Glasgow
Region
UK
Postal Code
G2 3EX
Country Name
United Kingdom

Roles

supplier
Organisation 17
Name
Nursing 24/7 Ltd
Id
GB-FTS-162553

Identifier

Legal Name
Nursing 24/7 Ltd

Address

Street Address
1346 Shettleston Road , Suite 3, Academy House
Locality
Glasgow
Region
UKM82
Postal Code
G32 9AT
Country Name
United Kingdom

Roles

supplier
Organisation 18
Name
Shona Care Ltd
Id
GB-FTS-133339

Identifier

Legal Name
Shona Care Ltd

Address

Street Address
Suite 9 - Westbourne Business Centre, Kelburn Street, Barrhead
Locality
Glasgow
Region
UK
Postal Code
G78 1LR
Country Name
United Kingdom

Roles

supplier
Organisation 19
Name
Cera Care Operations (Scotland) Ltd
Id
GB-FTS-133359

Identifier

Legal Name
Cera Care Operations (Scotland) Ltd

Address

Street Address
Lime Tree House, North Castle Street
Locality
Alloa
Region
UK
Postal Code
FK10 1EX
Country Name
United Kingdom

Roles

supplier
Organisation 20
Name
M-Verth Ltd
Id
GB-FTS-155255

Identifier

Legal Name
M-Verth Ltd

Address

Street Address
Mirren Court Three, 123 Renfrew Road
Locality
Paisley
Region
UKM83
Postal Code
PA3 4EA
Country Name
United Kingdom

Roles

supplier
Organisation 21
Name
Dumbarton Sheriff Court and Justice of the Peace Court
Id
GB-FTS-113696

Identifier

Legal Name
Dumbarton Sheriff Court and Justice of the Peace Court

Address

Street Address
Sheriff Court House, Church Street
Locality
Dumbarton
Postal Code
G82 1QQ
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
049349-2026-1
Title
Clydebank and surrounding areas
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-133365
Name
Alltogether Care Services Ltd
Supplier 2
Id
GB-FTS-133324
Name
Balmoral Homecare Ltd
Supplier 3
Id
GB-FTS-180590
Name
Call-In Homecare Ltd.
Supplier 4
Id
GB-FTS-169267
Name
Care1 Professional Services LTD
Supplier 5
Id
GB-FTS-133366
Name
Careline Home Support
Supplier 6
Id
GB-FTS-172833
Name
Caring Grace Ltd
Supplier 7
Id
GB-FTS-169270
Name
CRC Care Ltd
Supplier 8
Id
GB-FTS-168745
Name
Joan's Carers Ltd
Supplier 9
Id
GB-FTS-182274
Name
Roberts Care and Training Ltd
Supplier 10
Id
GB-FTS-180593
Name
Safehands Live In Care
Supplier 11
Id
GB-FTS-133360
Name
British Red Cross Society
Supplier 12
Id
GB-FTS-172839
Name
Care No1 Ltd T/A The No1 Care Agency
Supplier 13
Id
GB-FTS-182275
Name
Thistle Nursing Services
Supplier 14
Id
GB-FTS-132651
Name
The Richmond Fellowship Scotland Limited
Supplier 15
Id
GB-FTS-182276
Name
C & S Recruitment Limited
Supplier 16
Id
GB-FTS-162553
Name
Nursing 24/7 Ltd
Supplier 17
Id
GB-FTS-133339
Name
Shona Care Ltd
Award 2
Id
049349-2026-2
Title
Dumbarton, Vale of Leven and surrounding areas
Status
active

Related lots

2

Suppliers

Supplier 1
Id
GB-FTS-133324
Name
Balmoral Homecare Ltd
Supplier 2
Id
GB-FTS-133365
Name
Alltogether Care Services Ltd
Supplier 3
Id
GB-FTS-180590
Name
Call-In Homecare Ltd.
Supplier 4
Id
GB-FTS-169267
Name
Care1 Professional Services LTD
Supplier 5
Id
GB-FTS-133366
Name
Careline Home Support
Supplier 6
Id
GB-FTS-172833
Name
Caring Grace Ltd
Supplier 7
Id
GB-FTS-169270
Name
CRC Care Ltd
Supplier 8
Id
GB-FTS-168745
Name
Joan's Carers Ltd
Supplier 9
Id
GB-FTS-182274
Name
Roberts Care and Training Ltd
Supplier 10
Id
GB-FTS-180593
Name
Safehands Live In Care
Supplier 11
Id
GB-FTS-133360
Name
British Red Cross Society
Supplier 12
Id
GB-FTS-172839
Name
Care No1 Ltd T/A The No1 Care Agency
Supplier 13
Id
GB-FTS-182275
Name
Thistle Nursing Services
Supplier 14
Id
GB-FTS-132651
Name
The Richmond Fellowship Scotland Limited
Supplier 15
Id
GB-FTS-133359
Name
Cera Care Operations (Scotland) Ltd
Supplier 16
Id
GB-FTS-155255
Name
M-Verth Ltd

Contracts and changes

Entry 1
Id
049349-2026-1
Award ID
049349-2026-1
Title
Clydebank and surrounding areas
Status
active
Date Signed
6 Apr 2026, 00:00

Value

Amount
13,000,000
Currency
GBP
Entry 2
Id
049349-2026-2
Award ID
049349-2026-2
Title
Dumbarton, Vale of Leven and surrounding areas
Status
active
Date Signed
6 Apr 2026, 00:00

Value

Amount
12,000,000
Currency
GBP

Recorded locations

  • Buyer location · Dumbarton · UKM81 · G82 1QL · United Kingdom
  • Delivery location · UKM81

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 049349-2026award, contract ·