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PROCUREMENT OPPORTUNITY

Carers Support Service

Newcastle City Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 21:26.

Opportunity overview

The provision of services for Unpaid Carers who live in the boundary of Newcastle City Council. will deliver the following activities across all localities within the city, including community hub buildings in each of the localities. The Provider will work with the Council, especially Adult Social Care Point, to support carers in accessing statutory assessments under the Care Act 2014 and Children and Families Act 2014. The approach will be holistic, focusing on the whole family. This will be achieved, through the operation of a system which acts to accept and screen all referrals into the service and acts as a pathway to: • Identification of Carers not known to services, to ensure they are being offered support and tracking outcomes from support offered. • Provision of advice, information and guidance for Carers. • Completion of statutory Carers Assessments for young carers (aged under 18) • Following Assessment by the Local Authority the production of Support Plans for Adult Carers where these are required (utilising a range of digital, telephone and face-to-face support channels • Facilitating the development of support networks for Carers across Newcastle. • Administration of a Carers Well Being Fund

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

NEWCASTLE CARERS

Match pending…
Published award value
Value not stated
Awarded
Not supplied
Contract signed
25 Mar 2026
Award ID
1
Status
active
Identifier
GB-COH 07869359
Location
Newcastle Upon Tyne, UKC22, NE6 1DN, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05ae84
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Newcastle City Council
Id
GB-PPON-PBHM-6848-TWYG

Identifier

Scheme
GB-PPON
Id
PBHM-6848-TWYG

Address

Street Address
Civic Centre
Locality
Newcastle Upon Tyne
Postal Code
NE1 8QH
Country
GB
Country Name
United Kingdom
Region
UKC22

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
NEWCASTLE CARERS
Id
GB-COH-07869359

Identifier

Scheme
GB-COH
Id
07869359

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PPJG-2235-GCCP

Address

Street Address
135-139 Shields Road
Locality
Newcastle Upon Tyne
Postal Code
NE6 1DN
Country
GB
Country Name
United Kingdom
Region
UKC22

Contact

Roles

supplier

Details

Scale
large
Vcse
Yes
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85312310
Description
Guidance services

Delivery locations

Entry 1
Region
UKC2
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-07869359
Name
NEWCASTLE CARERS

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Above Threshold
Yes
Date Signed
25 Mar 2026, 00:00

Period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2029, 23:59

Value

Including VAT
2,559,360
Currency
GBP

Documents

Entry 1
Id
A-14938
Document Type
contractSigned
Format
application/pdf
Entry 2
Id
035098-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
17 Apr 2026, 11:36
Format
text/html

Agreed Metrics

Entry 1
Id
1
Title
100% of statutory young carers assessments being completed within 45 days from the initial referral date.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
100% of young carers under 18 receive a review within 12 months of their 18th birthday.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
100% of service withdrawals are reported to the council.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3

Recorded locations

  • Buyer location · Newcastle Upon Tyne · UKC22 · NE1 8QH · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 013152-2026Contract award notice on Find a Tender ·
  2. 035098-2026Contract details notice on Find a Tender ·