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PROCUREMENT OPPORTUNITY

DHSC: SCI: Adult gender services waiting list – wellbeing pilot (southwest) 2025

Department of Health & Social Care · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 10:53.

Opportunity overview

The Department of Health and Social Care seeks to commission an external partner to deliver a regional pilot of the Waiting Well service for eligible for individuals aged 18+ who on the current waiting list for adult gender services based in the southwest of England and awaiting their first appointment. The service’s primary focus is to provide a holistic approach that integrates wellbeing support, with the aim of achieving the following outcomes: a) Improved self-reported wellbeing and resilience  b) Increased readiness for first appointment with gender dysphoria clinic  c) Increased ability to self-manage symptoms while awaiting clinical care.  d) Reduced isolation and increased social connectedness.  e) Reduced unplanned use of crisis or emergency services.  The value of the contract is £125,000 excluding VAT. £150,000 inclusive of VAT Term of the contract: An initial term of six (6) months, with the option to extend for one or more further periods up to a maximum of twelve (12) months This is not a call for competition, but an opportunity to gather feedback to better understand market capabilities, refine the procurement strategy, and encourage supplier engagement.

Classification

  • CPV85100000 — Health services
  • CPV85140000 — Miscellaneous health services
  • CPV85312320 — Counselling services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C389512
Status
planning
Above Threshold
No
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
5 Nov 2025, 23:59

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Ends
8 Jun 2026, 23:59
Starts
9 Jan 2026, 00:00
Max Extent Date
8 Nov 2026, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services
Entry 2
Id
85312320
Scheme
CPV
Description
Counselling services
Entry 3
Id
85140000
Scheme
CPV
Description
Miscellaneous health services

Planning and budget

Documents

Entry 1
Id
064556-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
13 Oct 2025, 09:12

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
24 Oct 2025, 23:59
Description
Interested parties can access the relevant documents via the Atamis system at https://health-family.force.com/s/Welcome using the contract reference. Suppliers may also submit the completed questionnaire through Atamis but must be registered on the system to do so. Alternatively, questionnaires can be submitted by email to ccsinbox@dhsc.gov.uk quoting “Adult gender services waiting list – wellbeing pilot (southwest)” no later than 23/10/2025 at 5pm We are sharing the draft specifications, proposed procurement approach, draft contract and timetable with the market to invite feedback from potential bidders. The objective of the preliminary market engagement is: a) Understanding market capability b) Improving Procurement Strategy and Specification Development c) Identify any barriers d) Encouraging Supplier Participation and Competition The input by suppliers may help shape the final approach and procurement strategy. A questionnaire is also available for suppliers to complete, allowing them to provide comments and raise any additional questions.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PMQG-9965-CHZR
Name
Department of Health & Social Care

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
SW1H 0EU
Country Name
United Kingdom
Street Address
39 Victoria Street

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PMQG-9965-CHZR
Scheme
GB-PPON

Contact

Name
Victoria McLaren

Recorded locations

  • Buyer location · London · UKI32 · SW1H 0EU · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05adcc-2025-10-13T09:12:24+01:00Preliminary market engagement notice on Find a Tender ·