Opportunity overview
The Customer Operations Team has identified the requirement for a software that accurately reflect the results of the Service Quality Regime (SQR) audits and real time notifications to the action owners to rectify defects in the Time to Fix (TTF). The app will also flag ‘jobs’ that have passed the deadline for necessary follow up action. The Service Quality Regime (SQR) is critical to maintaining the condition of at station and on board assets with periodic inspections carried out, which audit the customer facing touchpoints across the network and onboard all our fleet. The Time to Fix (TTF) is then recorded and measured.
Awarded to
Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.
Advanced New Technology Ltd
- Contract value
- £25k
- Awarded
- Not supplied
- Contract signed
- 5 Oct 2025
- Including VAT
- £30k
- Award ID
- 1
- Status
- active
- Identifier
- GB-PPON PPLC-8973-QGWT
- Location
- Nutley, UKJ22, TN22 3HW, United Kingdom
Classification
No classification was supplied.
Lots
- Lot 1Value not stated
Documents and notices
- Contract details notice on Find a TenderOpen source ↗