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PROCUREMENT OPPORTUNITY

Workforce Management Systems

ORBIT GROUP LIMITED · Contract details notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 10:39.

Opportunity overview

Licences and support, Workforce management software. This has been in use in Orbit, primarily in Customer Care, for c.4years. The software enables efficient and intelligent workforce planning, scheduling and management of leave, personal development etc. It also facilitates use self-service, leave requests etc. It is integral to running an efficient and effective contact centre operation.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£29.2k
Awarded
Not supplied
Contract signed
23 Sept 2025
Including VAT
£35k
Award ID
1
Status
active
Identifier
GB-COH 02199582
Location
London, UKI43, EC1V 7DY, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05ac6e
Status
complete
Procurement Method
limited
Procurement Method Details
Below threshold - limited competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-IP28503R
Name
ORBIT GROUP LIMITED

Roles

buyer

Address

Region
UKG33
Country
GB
Locality
Coventry
Postal Code
CV3 2SU
Country Name
United Kingdom
Street Address
Garden Court, Harry Weston Road, Binley Business Park, Binley

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
IP28503R
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PDDL-8571-LDGT
Scheme
GB-PPON
Organisation 2
Id
GB-COH-02199582
Name
BUSINESS SYSTEMS (U.K.) LIMITED

Roles

supplier

Address

Region
UKI43
Country
GB
Locality
London
Postal Code
EC1V 7DY
Country Name
United Kingdom
Street Address
Techspace, 140 Goswell Road

Details

Vcse
No
Scale
sme

Identifier

Id
02199582
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PCQM-7377-CYRD
Scheme
GB-PPON

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems

Suppliers

Supplier 1
Id
GB-COH-02199582
Name
BUSINESS SYSTEMS (U.K.) LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Title
Calabrio Workforce Management Systems
Status
active
Award ID
1
Date Signed
24 Sept 2025, 00:00
Has Options
Yes
Above Threshold
No

Value

Amount
29,164.8
Currency
GBP
Including VAT
34,997.76

Period

Ends
23 Sept 2026, 23:59
Starts
24 Sept 2025, 00:00

Options

Description
This Contract may be amended or varied at any time by mutual agreement in writing.

Documents

Entry 1
Id
A-6117
Format
application/pdf
Document Type
contractSigned
Entry 2
Id
064037-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
10 Oct 2025, 10:17

Recorded locations

  • Buyer location · Coventry · UKG33 · CV3 2SU · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05ac6e-2025-10-10T10:17:31+01:00Contract details notice on Find a Tender ·