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PROCUREMENT OPPORTUNITY

STEAM cafés / wellbeing hubs and crisis sanctuary 'safe havens'

NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD · tenderUpdate

Tender information last checkedLast checked 4 Oct 2026, 18:07.

Opportunity overview

Daytime Hub (10-4pm) The hub offers day-time support for a range of mental health problems and for episodes of mental distress. It will be based in a static facility, providing a range of activities, advice, information and support. It will use a navigation and enabling approach, to empower people to stay well in their community and at home. Safe Haven (Evening support) 6pm-10pm The Safe Haven offers sanctuary for people experiencing mental ill-health and mental distress. It will offer a calm and safe space, providing practical and emotional support, which can be used as an alternative to admission if appropriate. Includes de-escalate users in crisis and seek support from other services in dealing with critical incidents and provide support in accessing other support services. An appropriate plan of care for the evening will be agreed with the person at assessment. Expectations will be managed so that all people will go home when the hub closes for the evening. A short-term care plan will be agreed to cover the period immediately following the person's use of the Safe Haven. An appointment will be made for the following day at the Wellbeing Hub to review the plans made the previous night.

Classification

  • CPV85100000 — Health services

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05a9db
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85100000
Description
Health services

Amendments

Entry 1
Id
1
Description
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C Contract award date: 7th October 2025 The dates between which the services are intended to be provided are: 1st April 2026 - 31st March 2027 Lifetime value of the contract is anticipated to be: Value excluding VAT: £382,031 There was no review during the standstill period.

Buyer, suppliers and contacts

Organisation 1
Name
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD
Id
GB-NHS-QJG

Identifier

Legal Name
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD
Id
QJG
Scheme
GB-NHS

Address

Locality
Ipswich
Region
UKH14
Postal Code
IP12BX
Country Name
United Kingdom

Contact

Roles

buyer

Details

Recorded locations

  • Buyer location · Ipswich · UKH14 · IP12BX · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 017348-2026tenderUpdate ·