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PROCUREMENT OPPORTUNITY

Consumer confidence in drinking water

DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 10:36.

Opportunity overview

Research aims One of DWI’s core objectives is to protect and promote public confidence in the quality and safety of drinking water. Recent political, media and environmental pressures have highlighted the need for a robust evidence base to better understand what drives public perception in this space and what DWI’s role should be in communicating risk and assurance. This research will investigate the factors influencing consumer confidence in drinking water in England and Wales, and how DWI’s communications strategy might evolve to effectively support its statutory and non-statutory responsibilities. It will help answer questions such as: • What are the public’s current views on drinking water quality? • What drives or reduces trust in drinking water specifically, independent of broader industry issues? • What role can or should DWI play in informing, reassuring and correcting public narratives? Background Surveys by Ofwat and

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ICF Consulting Services Limited

Matched by exact name
Published award value
£51.7k
Awarded
26 Nov 2025
Award ID
1
Status
active
Location
London, UKI31, EC4R 1BE, United Kingdom

ICF Consulting Services Limited

Matched by exact name
Contract value
£51.7k
Awarded
Not supplied
Contract signed
10 Dec 2025
Including VAT
£62k
Award ID
2
Status
active
Identifier
GB-PPON PMCX-8669-QQLD
Location
London, UKI31, EC2R 8HP, United Kingdom

Classification

  • CPV73200000 — Research and development consultancy services

Lots

  • Lot 1£0.1

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C32133
Status
complete
Above Threshold
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Below threshold - open competition

Legal basis

Id
2023/54
Scheme
UKPGA

Tender Period

Ends
3 Nov 2025, 12:00

Enquiry period

Ends
27 Oct 2025, 14:00

Submission terms

Electronic Submission Policy
allowed

Lots and requirements

Entry 1
Id
1
Status
complete

Value

Amount
0.1
Currency
GBP
Including VAT
0.1

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
60 Technical

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Name
Commercial
Type
cost
Description
30

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Name
Sustainability and Social Value
Type
quality
Description
10

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Ends
11 Nov 2026, 23:59
Starts
17 Nov 2025, 00:00

Selection criteria

Criteria

Criterion 1
Description
To select those Tenderers who are suitable to deliver the Authority’s requirements and will be evaluated in accordance with the criteria set out in Sections 1 to 5 of the response form in Atamis and Part 1 of this Section (in respect of economic and financial standing and technical and professional ability). Failure to meet the stated selection criteria will result in a Response being rejected at this stage and no further assessment of the remainder of the Response (including the Tender) pursuant to the remaining stages below will be undertaken by the Authority.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
73200000
Scheme
CPV
Description
Research and development consultancy services

Published documents

Entry 1
Id
062983-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
7 Oct 2025, 15:51

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PNBD-3289-CDGX
Name
DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
SW1P 4DF
Country Name
United Kingdom
Street Address
Seacole Building, 2 Marsham Street

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PNBD-3289-CDGX
Scheme
GB-PPON

Contact

Name
DEFRA
Telephone
03459 335577
Organisation 2
Id
GB-FTS-167747
Name
ICF Consulting Services Limited

Roles

supplier

Address

Region
UKI31
Country
GB
Locality
London
Postal Code
EC4R 1BE
Country Name
United Kingdom
Street Address
Riverscape, 10 Queen Street Place

Details

Vcse
No
Scale
large

Contact

Organisation 3
Id
GB-PPON-PMCX-8669-QQLD
Name
ICF Consulting Services Limited

Roles

supplier

Address

Region
UKI31
Country
GB
Locality
London
Postal Code
EC2R 8HP
Country Name
United Kingdom
Street Address
1st Floor, 62 Threadneedle Street

Details

Vcse
No
Scale
large

Identifier

Id
PMCX-8669-QQLD
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
26 Nov 2025, 00:00
Title
Consumer confidence in drinking water
Status
active
Has Options
Yes
Above Threshold
No
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
73200000
Scheme
CPV
Description
Research and development consultancy services

Value

Amount
51,675
Currency
GBP
Including VAT
62,010

Options

Description
Extension Option: 3months - Due to unknown situations any extension must be agreed with the Authority and will be processed via a Variation/ Contract Change Note (CCN) issued by DGC

Documents

Entry 1
Id
077839-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
27 Nov 2025, 16:23

Suppliers

Supplier 1
Id
GB-FTS-167747
Name
ICF Consulting Services Limited

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
8 Dec 2025, 23:59

Related lots

1

Contract period

Ends
8 Dec 2026, 23:59
Starts
8 Dec 2025, 00:00
Award 2
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
73200000
Scheme
CPV
Description
Research and development consultancy services

Suppliers

Supplier 1
Id
GB-PPON-PMCX-8669-QQLD
Name
ICF Consulting Services Limited

Related lots

1

Contracts and changes

Entry 1
Id
2
Title
Consumer confidence in drinking water
Status
active
Award ID
2
Date Signed
10 Dec 2025, 00:00
Has Options
Yes
Above Threshold
No

Value

Amount
51,675
Currency
GBP
Including VAT
62,010

Period

Ends
8 Dec 2026, 23:59
Starts
11 Dec 2025, 00:00

Options

Description
3 months - Due to unknown situation and/or other factors beyond the control of both parties; an option for an extension may be executed if it is necessary. Any extension must be agreed with the Authority and will be processed via a Contract Change Note

Documents

Entry 1
Id
081918-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
11 Dec 2025, 12:08

Agreed Metrics

Entry 1
Id
1
Title
Presentations and webinars
Description
Presentation materials and delivery of key findings
Entry 2
Id
2
Title
Updates to Defra and the project steering group
Description
Regular, and ad hoc, verbal and written updates summarising progress and challenges
Entry 3
Id
3
Title
Data handling
Description
Secure, accessible and organised collecting and storage of data/information relating to the project
Entry 4
Id
4
Title
Consultation outputs
Description
Notes and final report describing consultation process
Entry 5
Id
5
Title
Reports and knowledge exchange packs
Description
Evidence review, Reports setting out methodology, final report and knowledge exchange packs

Recorded locations

  • Buyer location · London · UKI32 · SW1P 4DF · United Kingdom
  • Delivery location · UKI · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05a9cf-2025-12-11T12:08:12ZTender notice on Find a Tender ·