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PROCUREMENT OPPORTUNITY

Ticketing and Membership Systems Services 2025

British Film Institute · Contract award notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 22:10.

Opportunity overview

This procurement is for the implementation of a ticketing & membership platform and integration with other in-scope systems. This platform is one of BFI’s business critical systems and is used to support a number of different ‘What’s On’ digital services. It is essential that we test the market and ensure that after 15 years, we select a platform fit for 2026 and beyond. The new platform needs to meet user needs who expect an intuitive, efficient, optimised and accessible experience and in line with other seamless experiences they have with other cinemas or venues. It needs to be robust and scalable during peak sales periods (something that has been an issue in the past). The new system will integrate with other services within the wider ecosystem and support the ongoing digital programme experience and content management system workstreams The Contract shall be awarded for 3 years with an option to extend for up to 7 years.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Spektrix Limited

Matched by number
Published award value
£672k
Awarded
19 Jul 2026
Award ID
1
Status
pending
Identifier
GB-COH 06220078
Location
London, UKI41, EC2A 4LS, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2025-423
Status
complete
Procurement Method
open
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
British Film Institute
Id
GB-CHC-287780

Identifier

Scheme
GB-CHC
Id
287780

Address

Street Address
21 STEPHEN STREET
Locality
LONDON
Postal Code
W1T 1LN
Country
GB
Country Name
United Kingdom
Region
UKI31

Contact

Name
Vicki Akinosho

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Spektrix Limited
Id
GB-COH-06220078

Identifier

Scheme
GB-COH
Id
06220078

Address

Street Address
37- 45 Paul Street, Castle House
Locality
London
Postal Code
EC2A 4LS
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Ticketing and Membership System Services
Status
pending
Date
20 Jul 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Has Options
Yes
Assessment Summaries Date Sent
20 Jul 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
30123100
Description
Ticket-validation machines
Entry 2
Scheme
CPV
Id
30144200
Description
Ticket-issuing machines
Entry 3
Scheme
CPV
Id
42991230
Description
Ticket printers
Entry 4
Scheme
CPV
Id
50316000
Description
Maintenance and repair of ticket-issuing machinery
Entry 5
Scheme
CPV
Id
72222300
Description
Information technology services
Entry 6
Scheme
CPV
Id
72267000
Description
Software maintenance and repair services

Value

Including VAT
806,400
Amount
672,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-06220078
Name
Spektrix Limited

Standstill Period

Ends
29 Jul 2026, 23:59

Contract period

Starts
17 Aug 2026, 00:00
Ends
16 Aug 2029, 23:59
Max Extent Date
16 Aug 2036, 23:59

Renewal

Description
There is an option of up to 7 years extension subject to agreement.

Options

Description
There is an option of up to 7 years extension subject to agreement.

Related lots

1

Documents

Entry 1
Id
068191-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
20 Jul 2026, 12:26
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
14 Aug 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · LONDON · UKI31 · W1T 1LN · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 068191-2026Contract award notice on Find a Tender ·