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PROCUREMENT OPPORTUNITY

THE PROVISION OF CHILDREN'S HOME-BASED SERVICES CARE

London Borough of Hounslow · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 10:24.

Opportunity overview

Children Home Base Care (CHBC) refers to a range of support services provided to children, young people and their families within their own homes. CHBC is designed to address the specific needs of children and young people with disabilities. The service aims are to enhance their quality of life, promote their wellbeing and enable them to remain within their family environment. The Provider will support children/young people's activities of daily living. CHBC is for those at risk of or to unable to access mainstream activities (such as leisure centres, youth clubs, sporting activities etc) due to their disability or whose care is such that it is necessary to the Authority to provide additional support to Parent/Guardian.

Classification

  • CPV85100000 — Health services
  • CPV85300000 — Social work and related services

Lots

  • General Care£768k
  • Care and Support£1.5m
  • Lot 3: Complex Care£4.6m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05a85a
Status
active
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Procedure

Is Accelerated
Yes
Accelerated Rationale
Light touch contract

Amendments

Entry 1
Id
062385-2025
Description
Maximum number of suppliers on framework is 9 Three per each lot The tender time limit is not reduced
Entry 2
Id
063332-2025
Description
Direct link to tender portal
Entry 3
Id
064196-2025
Description
Changes to error in contract value for framework for each lot, including VAT

Legal basis

Id
2023/54
Scheme
UKPGA

Lot Details

Award Criteria Details
Lot 1 - General Care Lot 2 - Care and Support Lot 3 - Complex Care

Recurrence

Dates

Entry 1
Starts
1 Apr 2044, 00:59

Techniques

Has Framework Agreement
Yes

Framework Agreement

Type
closed
Method
withoutReopeningCompetition
Description
CHBC is commissioned through Care packages. Suppliers will be ranked based on their overall evaluation scores. This ranking will inform the order in which suppliers will be approached for direct award call off services. The rankings will be used on a rotational basis where the 1st ranked supplier will be awarded the first order, the 2nd ranked supplier will be awarded the second order, and the 3rd ranked supplier will be awarded the third order. In the event a supplier cannot fulfil the order or does not respond in time in accordance with the terms of the Framework Agreement, the order will be awarded to the next ranked supplier. For example, in the event the 1st ranked supplier does not respond or cannot fulfil the order, the 2nd ranked supplier will be approached for the award. Upon the orders being awarded to all of the suppliers based on the rotational system as described, the next award of an order shall revert to the 1st ranked supplier. Bidders must note that the rotational system shall always be subject to the distribution of care packages made with reference to the overall number care hours framework providers on the framework are currently delivering. The intention is to balance distribution of care hours across providers on the framework.
Maximum Participants
9

Expected award period

Ends
15 Dec 2025, 23:59

Tender Period

Ends
3 Nov 2025, 14:00

Enquiry period

Ends
23 Oct 2025, 23:59

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Title
General Care
Status
active
Has Renewal
Yes
Description
General Care consists of support in the home to assist with the child/young person's activities of daily life. The care worker may take the child/young person into the community for an activity. The support can include targeted interventions, parenting support, and access to early intervention programmes. Please see Appendix 1 for an example of care needs

Value

Amount
768,000
Currency
GBP
Including VAT
921,600

Renewal

Description
The scheme of frameworks will consist of two frameworks. The first framework agreement shall be for a term of 3 years, and the second framework agreement shall be for a term of 3 years with an option to extend by 2 years (3+3(2)) at the discretion of the Authority, giving a total of 8 years for the whole scheme

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
Price - pass/fail base on rates

Numbers

Entry 1
Number
100
Weight
percentageExact

Contract period

Ends
1 Jan 2032, 23:59
Starts
2 Feb 2026, 00:00
Max Extent Date
1 Feb 2034, 23:59
Entry 2
Id
2
Title
Care and Support
Status
active
Has Renewal
Yes
Description
Care and Support involves a higher level of support for a child/young person to ensure that they can keep themselves safe and meet their activities of daily living. Care and Support is relevant to children/young people who have care needs that require the Provider to conduct an additional risk assessment or care worker training due to behavioural or clinical needs. The child/young person may require periods of constant supervision when dysregulated or to avoid dysregulation and maintain safety. Occasional double-up care (i.e. 2:1 care worker to child/young person ratio) in the community may be required. The child/young person may be accessing specialist healthcare, therapy services, and/or specialised educational support.

Value

Amount
1,480,000
Currency
GBP
Including VAT
1,776,000

Renewal

Description
The scheme of frameworks will consist of two frameworks. The first framework agreement shall be for a term of 3 years, and the second framework agreement shall be for a term of 3 years with an option to extend by 2 years (3+3(2)) at the discretion of the Authority, giving a total of 8 years for the whole scheme

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
Price - pass/fail base on rates

Numbers

Entry 1
Number
100
Weight
percentageExact

Contract period

Ends
1 Jan 2032, 23:59
Starts
2 Feb 2026, 00:00
Max Extent Date
1 Feb 2034, 23:59
Entry 3
Id
3
Title
Lot 3: Complex Care
Status
active
Has Renewal
Yes
Description
Complex Care requires a high level of support delivered into the home. The high level of support can be through the experience and skillset required of the care worker and/or the number of care hours required. The care worker will ensure the child/young person is safe and can meet their activities of daily living. The child/young person will require intensive support services, often involving multi-agency collaboration and coordinated care. This level of support is typically provided to children/young people with significant disabilities, complex medical needs, or safeguarding concerns. The social work/early help assessment will highlight the harm that the child/young person may be at risk from due to their behaviour or care needs. The child/young person will require constant supervision.

Value

Amount
4,600,000
Currency
GBP
Including VAT
5,520,000

Renewal

Description
The scheme of frameworks will consist of two frameworks. The first framework agreement shall be for a term of 3 years, and the second framework agreement shall be for a term of 3 years with an option to extend by 2 years (3+3(2)) at the discretion of the Authority, giving a total of 8 years for the whole scheme

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
Price - pass/fail base on rates

Numbers

Entry 1
Number
100
Weight
percentageExact

Contract period

Ends
1 Jan 2032, 23:59
Starts
2 Feb 2026, 00:00
Max Extent Date
1 Feb 2034, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKI
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services
Entry 2
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKI
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services
Entry 2
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKI
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services
Entry 2
Id
85300000
Scheme
CPV
Description
Social work and related services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
062345-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
3 Oct 2025, 19:59
Entry 3
Id
062385-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
6 Oct 2025, 10:00
Entry 4
Id
063332-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
8 Oct 2025, 14:12
Entry 5
Id
064196-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
10 Oct 2025, 14:07

Planning and budget

No Engagement Notice Rationale
Preliminary market engagement was completed

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PQYY-1684-DYLV
Name
London Borough of Hounslow

Roles

buyer

Address

Region
UKI75
Country
GB
Locality
Hounslow, London
Postal Code
TW3 3EB
Country Name
United Kingdom
Street Address
Hounslow House, 7 Bath Road

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PQYY-1684-DYLV
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · Hounslow, London · UKI75 · TW3 3EB · United Kingdom
  • Delivery location · UKI · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05a85a-2025-10-10T14:07:59+01:00Tender notice on Find a Tender ·