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PROCUREMENT OPPORTUNITY

Environment, Build, Support and Administration (EBSA)

Home Office · compiled

Tender information last checkedLast checked 30 Sept 2026, 10:24.

Opportunity overview

Background to Requirement EBSA key information EBSA hosts around 250 project teams, 3,000 users, and at least 10 major programmes. Supports the onboarding and integrations for delivery of HMPO, Borders, and Immigration systems including ETA scaling. Supports multiple tenancy in a secure manner that adheres to the security requirements for each programme of work; and Provides service management of the services hosted on EBSA. The existing EBSA Managed Service is being provided by Capgemini. The successful bidder will be required to provide a product centric managed service for an AWS cloud platform. This will involve ensuring optimal performance, security, and cost-efficiency. Responsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, and troubleshooting. The successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of DDaT, and help with cloud strategy, scalability, and resource optimisation for seamless operations.

Classification

  • CPV72211000 — Programming services of systems and user software
  • CPV72221000 — Business analysis consultancy services
  • CPV72225000 — System quality assurance assessment and review services
  • CPV72243000 — Programming services
  • CPV72246000 — Systems consultancy services

Lots

  • The Opportunity This procurement will establish a contract for the purchase of Services as described within the published ITT Services Specification. The Contract will be for an Initial Term of four (4) year with an option to extend for an optional one (1) year. The Contract is being offered under the terms of RM6100 Technology Services 3 – Lot 3d, which will govern any resultant contract. The Contracting Authority is managing this procurement in accordance with the Public Contracts Regulations 2015. This is a call off contract and as such the Contracting Authority cannot guarantee volumes of work or minimum revenue/spend commitment under the Contract.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Project_9595
Status
active
Has Recurrence
Yes
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
1 Year optional extension period. Initial term within the 4 years.
Maximum Participants
116

Second Stage

Invitation Date
20 Oct 2025, 00:00

Tender Period

Ends
17 Oct 2025, 12:00

Classification

Id
72211000
Scheme
CPV
Description
Programming services of systems and user software

Submission terms

Languages

en

Bid Validity Period

Ends
30 Oct 2026, 23:59

Submission Method

electronicSubmission
written

Participation Fees

Entry 1
Id
1

Type

document

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
1. Non Disclosure Agreement 2. Conflict of interest forms 3. (If required) Ethical Wall agreement To be completed and returned prior to launch and issuing of the full ITT pack. All TS3 Lot 3d suppliers will be sent the above documentation via ebsa.commercial@homeoffice.gov.uk with details of deadlines included. To participate, potential suppliers must first be registered on the eSourcing Portal. If you have not yet registered on the e-sourcing portal, please do so at: https://crowncommercialservice.bravosolution.co.uk/web/login.html by following the link 'To register click here'. Please note that to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation that you are registering, which would be entering into a contract if invited to do so. Once you are registered, you may submit any feedback or Clarification Questions via the eSourcing Portal. No Clarification Questions or technical support shall be provided from the EBSA mailbox above. Please note that the Authority will share questions and answers with all participants by default. For technical assistance on the use of the e-sourcing portal, please contact the Bravo supplier helpdesk at info@crowncommercial.gov.uk, Phone :0345 410 2222

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
active
Has Options
No
Has Renewal
Yes
Description
The Opportunity This procurement will establish a contract for the purchase of Services as described within the published ITT Services Specification. The Contract will be for an Initial Term of four (4) year with an option to extend for an optional one (1) year. The Contract is being offered under the terms of RM6100 Technology Services 3 – Lot 3d, which will govern any resultant contract. The Contracting Authority is managing this procurement in accordance with the Public Contracts Regulations 2015. This is a call off contract and as such the Contracting Authority cannot guarantee volumes of work or minimum revenue/spend commitment under the Contract.

Renewal

Description
1 Year Optional extension

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
72221000
Scheme
CPV
Description
Business analysis consultancy services
Entry 2
Id
72225000
Scheme
CPV
Description
System quality assurance assessment and review services
Entry 3
Id
72243000
Scheme
CPV
Description
Programming services
Entry 4
Id
72246000
Scheme
CPV
Description
Systems consultancy services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-27582
Name
Home Office

Roles

buyer

Address

Region
UK
Locality
London
Country Name
United Kingdom
Street Address
2 Marsham Street

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Home Office

Contact

Organisation 2
Id
GB-FTS-163012
Name
Crown Commercial Services

Roles

reviewBody

Address

Locality
London
Postal Code
E14 4PX
Country Name
United Kingdom
Street Address
10 S Colonnade

Details

Identifier

Legal Name
Crown Commercial Services

Recorded locations

  • Buyer location · London · UK · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05a842-2025-10-03T16:27:07+01:00compiled ·