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PROCUREMENT OPPORTUNITY

Domestic Abuse Support Services

Milton Keynes City Council · Tender notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 04:17.

Opportunity overview

Milton Keynes City Council are currently out to tender for the provision of Domestic Abuse Support Services. This procurement is being undertaken via the Open procedure as permitted under Section 20 of the Procurement Act 2023. This provision will support the Council in meeting its duties under the Domestic Abuse Act 2021 and delivering the priorities set out in the Milton Keynes Prevention of Domestic Abuse Strategy 2026–2028. To prevent gaps in delivery, communication, joint working and aligned pathways between services must be maintained if multiple providers are appointed to the Lots. The requirement is structured into three individual Lots and four combined Lots, as set out below: • Lot 1: Integrated Domestic Abuse Support Services • Lot 2: Domestic Abuse Refuge Support Services • Lot 3: Domestic Abuse Outreach Service • Lot 4: Lot 1 (Integrated Domestic Abuse Support Service) and Lot 2 (Domestic Abuse Refuge Support Service) Combined • Lot 5: Lot 1 (Integrated Domestic Abuse Support Service) and Lot 3 (Domestic Abuse Outreach Service) Combined • Lot 6: Lot 2 (Domestic Abuse Refuge Support Service) and Lot 3 (Domestic Abuse Outreach Service) Combined • Lot 7: All 3 Lots Combined (Lot 1: Integrated Domestic Abuse Support Service, Lot 2: Domestic Abuse Refuge Support Service, and Lot 3: Domestic Abuse Outreach Service) Bidders may submit a tender for a single Lot, multiple Lots, or any combination of Lots. Suppliers that would like to take part in this tender process are invited to "Express Interest" upon which they will be given access to the full tender documentation through the Councils E Tendering system: https://in-tendhost.co.uk/milton-keynes/ Suppliers will be notified by email and the tender documents can be accessed from the "My Tenders" area of this website be electing the "view details" button for this tender Deadline for submissions for this tender will be 12 Noon 8th September 2026

Classification

  • CPV85000000 — Health and social work services
  • CPV85300000 — Social work and related services
  • CPV85310000 — Social work services
  • CPV85312000 — Social work services without accommodation

Lots

  • Lot 1: Integrated Domestic Abuse Support Service£3.3m
  • Lot 2: Domestic Abuse Refuge Support Service£2.5m
  • Lot 3: Domestic Abuse Outreach Service£812k
  • Lot 4: Lot 1 (Integrated Domestic Abuse Support Service) and Lot 2 (Domestic Abuse Refuge Support Service) CombinedValue not stated
  • Lot 5: Lot 1 (Integrated Domestic Abuse Support Service) and Lot 3 (Domestic Abuse Outreach Service) CombinedValue not stated
  • Lot 6: Lot 2 (Domestic Abuse Refuge Support Service) and Lot 3 (Domestic Abuse Outreach Service) CombinedValue not stated
  • Lot 7: All 3 Lots Combined (Lot 1: Integrated Domestic Abuse Support Service, Lot 2: Domestic Abuse Refuge Support Service, and Lot 3: Domestic Abuse Outreach Service)Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2025-135
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
Tender submissions must be returned electronically via https://in-tendhost.co.uk/milton-keynes/aspx/Home as per the prescribed instructions in the tender documentation
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
8 Sept 2026, 12:00

Enquiry period

Ends
25 Aug 2026, 23:59

Expected award period

Ends
2 Dec 2026, 23:59

Lot Details

Maximum Lots Awarded Per Supplier
3

Award criteria

Description
The Council will determine the Most Advantageous Tender (MAT) by first evaluating bids at individual Lot level and then assessing whether awarding a combination of Lots delivers greater overall value for money. Step 1: Individual Lot Evaluation Step 2: Assessment of Combined Lot Benchmarks Full details are included in tender documentation on In-tend.

Recurrence

Dates

Entry 1
Starts
1 Feb 2033, 23:59

Lots and requirements

Entry 1
Id
1
Title
Lot 1: Integrated Domestic Abuse Support Service
Description
The service will operate as a central ‘front door’ for support, offering accessible assistance to all individuals experiencing domestic abuse, including those who remain within their relationships. It will provide tailored information, advice, and guidance; crisis intervention and advocacy that reflects each person’s unique circumstances, background, and cultural context. In addition, the service will facilitate onward referrals and signposting to specialist organisations and resources that can offer further support. Further information about the Council’s requirement is set out in the Lot 1 Service Specification.
Status
active
Has Renewal
Yes

Value

Including VAT
3,290,000
Amount
3,290,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Mar 2027, 00:00
Ends
29 Feb 2032, 23:59
Max Extent Date
28 Feb 2034, 23:59

Renewal

Description
2 years optional extension
Entry 2
Id
2
Title
Lot 2: Domestic Abuse Refuge Support Service
Description
This service will provide specialist refuge support for women and their children fleeing domestic abuse, improving their safety, wellbeing, and recovery. Delivered across two purpose-built refuge sites, owned by Bedford Pilgrims Housing Association (BPHA) in Milton Keynes, the service will offer safe accommodation and trauma-informed support to women fleeing domestic abuse and their children, including safety planning, advocacy, and move-on assistance. Further information about the Council’s requirement is set out in the Lot 2 Service Specification.
Status
active
Has Renewal
Yes

Value

Including VAT
2,513,000
Amount
2,513,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Mar 2027, 00:00
Ends
29 Feb 2032, 23:59
Max Extent Date
28 Feb 2034, 23:59

Renewal

Description
2 years optional extension
Entry 3
Id
3
Title
Lot 3: Domestic Abuse Outreach Service
Description
This service will provide specialist support for people experiencing domestic abuse; improving their safety, wellbeing, and recovery. It will deliver: • Outreach support including remotely via digital solutions • Resettlement support to people placed in temporary accommodation, including refuge • Target hardening and security measures via Sanctuary support to people remaining in their homes, or on returning home on leaving refuge Further information about the Council’s requirement is set out in the Lot 3 Service Specification.
Status
active
Has Renewal
Yes

Value

Including VAT
812,000
Amount
812,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Mar 2027, 00:00
Ends
29 Feb 2032, 23:59
Max Extent Date
28 Feb 2034, 23:59

Renewal

Description
2 years optional extension
Entry 4
Id
4
Title
Lot 4: Lot 1 (Integrated Domestic Abuse Support Service) and Lot 2 (Domestic Abuse Refuge Support Service) Combined
Description
Lot 1 (Integrated Domestic Abuse Support Service) and Lot 2 (Domestic Abuse Refuge Support Service) Combined. If bidding for Lot 4 , bidders must complete the requirements as follows: o Complete Lot 1 and Lot 2 quality questions; o Submit Lot 4 pricing schedule Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.
Status
active
Has Renewal
Yes

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Mar 2027, 00:00
Ends
29 Feb 2032, 23:59
Max Extent Date
28 Feb 2034, 23:59

Renewal

Description
2 years optional extension
Entry 5
Id
5
Title
Lot 5: Lot 1 (Integrated Domestic Abuse Support Service) and Lot 3 (Domestic Abuse Outreach Service) Combined
Description
Lot 1 (Integrated Domestic Abuse Support Service) and Lot 3 (Domestic Abuse Outreach Service) Combined. If bidding for Lot 5 , bidders must complete the requirements as follows: o Complete Lot 1 and Lot 3 quality questions; o Submit Lot 5 pricing schedule Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.
Status
active
Has Renewal
Yes

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Mar 2027, 00:00
Ends
29 Feb 2032, 23:59
Max Extent Date
28 Feb 2034, 23:59

Renewal

Description
2 years optional extension
Entry 6
Id
6
Title
Lot 6: Lot 2 (Domestic Abuse Refuge Support Service) and Lot 3 (Domestic Abuse Outreach Service) Combined
Description
Lot 2 (Domestic Abuse Refuge Support Service) and Lot 3 (Domestic Abuse Outreach Service) Combined If bidding for Lot 6 , bidders must complete the requirements as follows: o Complete Lot 2 and Lot 3 quality questions; o Submit Lot 6 pricing schedule Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.
Status
active
Has Renewal
Yes

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Mar 2027, 00:00
Ends
29 Feb 2032, 23:59
Max Extent Date
28 Feb 2034, 23:59

Renewal

Description
2 years optional extension
Entry 7
Id
7
Title
Lot 7: All 3 Lots Combined (Lot 1: Integrated Domestic Abuse Support Service, Lot 2: Domestic Abuse Refuge Support Service, and Lot 3: Domestic Abuse Outreach Service)
Description
All 3 Lots Combined (Lot 1: Integrated Domestic Abuse Support Service, Lot 2: Domestic Abuse Refuge Support Service, and Lot 3: Domestic Abuse Outreach Service) If bidding for Lot 7 , bidders must complete the requirements as follows: o Complete Lot 1, Lot 2 and Lot 3 quality questions; o Submit Lot 7 pricing schedule Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.
Status
active
Has Renewal
Yes

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Mar 2027, 00:00
Ends
29 Feb 2032, 23:59
Max Extent Date
28 Feb 2034, 23:59

Renewal

Description
2 years optional extension

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 3
Scheme
CPV
Id
85310000
Description
Social work services
Entry 4
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKJ12
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 3
Scheme
CPV
Id
85310000
Description
Social work services
Entry 4
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKJ12
Country
GB
Country Name
United Kingdom
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 3
Scheme
CPV
Id
85310000
Description
Social work services
Entry 4
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKJ12
Country
GB
Country Name
United Kingdom
Item 4
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 3
Scheme
CPV
Id
85310000
Description
Social work services
Entry 4
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKJ12
Country
GB
Country Name
United Kingdom
Item 5
Id
5
Related Lot
5

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 3
Scheme
CPV
Id
85310000
Description
Social work services
Entry 4
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKJ12
Country
GB
Country Name
United Kingdom
Item 6
Id
6
Related Lot
6

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 3
Scheme
CPV
Id
85310000
Description
Social work services
Entry 4
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKJ12
Country
GB
Country Name
United Kingdom
Item 7
Id
7
Related Lot
7

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 3
Scheme
CPV
Id
85310000
Description
Social work services
Entry 4
Scheme
CPV
Id
85312000
Description
Social work services without accommodation

Delivery locations

Entry 1
Region
UKJ12
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
L-1
Document Type
biddingDocuments
Entry 2
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 3
Id
076142-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
11 Aug 2026, 11:37
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Milton Keynes City Council
Id
GB-PPON-PLDZ-6131-PWZH

Identifier

Scheme
GB-PPON
Id
PLDZ-6131-PWZH

Address

Street Address
Civic Offices, 1 Saxon Gate East
Locality
Milton Keynes
Postal Code
MK9 3EJ
Country
GB
Country Name
United Kingdom
Region
UKJ12

Contact

Name
Procurement Team

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Milton Keynes · UKJ12 · MK9 3EJ · United Kingdom
  • Delivery location · UKJ12 · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 017566-2026Preliminary market engagement notice on Find a Tender ·
  2. 060426-2026Preliminary market engagement notice on Find a Tender ·
  3. 076142-2026Tender notice on Find a Tender ·