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PROCUREMENT OPPORTUNITY

Adult Hearing Services - Surrey Downs

NHS SURREY HEARTLANDS INTEGRATED CARE BOARD · compiled

Tender information last checkedLast checked 30 Sept 2026, 10:12.

Opportunity overview

A community-based Adult Hearing Service including Assessment, fitting of hearing aids, and aftercare care for Surrey Downs Place.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£927k
Awarded
Not supplied
Contract signed
31 Mar 2024
Award ID
061121-2025-1
Status
active
Identifier
GG-RCE 35965
Location
St Andrews, GG, GY6 8YP, Guernsey

Classification

  • CPV85121240 — ENT or audiologist services

Lots

  • Provision of a community-based Adult Hearing Aid Service from a number of sites in Surrey Downs. Providing increased choice and control for service users as to where and when their treatment is delivered - providing on-going care closer to home. Provision of timely access to hearing aid assessment and a range of support services including hearing aid fitting, follow-up and on-going aftercare. Surrey Heartlands ICB has awarded a contract to Specsavers Hearcare Ltd under Direct Award C. The approximate lifetime value of the contract will be £927,000 over the two year term, from 1st April 2024 until 31st March 2026. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Adult Hearing Aid Services 2024-2026 - Specsavers Hearcare Ltd
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) contract award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award.

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85121240
Scheme
CPV
Description
ENT or audiologist services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
Provision of a community-based Adult Hearing Aid Service from a number of sites in Surrey Downs. Providing increased choice and control for service users as to where and when their treatment is delivered - providing on-going care closer to home. Provision of timely access to hearing aid assessment and a range of support services including hearing aid fitting, follow-up and on-going aftercare. Surrey Heartlands ICB has awarded a contract to Specsavers Hearcare Ltd under Direct Award C. The approximate lifetime value of the contract will be £927,000 over the two year term, from 1st April 2024 until 31st March 2026. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Award criteria

Criteria

Criterion 1
Name
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ26

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QXU
Name
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD

Roles

buyer

Address

Region
UKJ26
Locality
Woking
Postal Code
GU215BH
Country Name
United Kingdom
Street Address
Dukes Court, Duke Street

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QXU
Scheme
GB-NHS
Legal Name
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD

Contact

Name
Maggie Czapiewska
Organisation 2
Id
GG-RCE-35965
Name
Specsavers Hearcare Group Ltd

Roles

supplier

Address

Region
GG
Locality
St Andrews
Postal Code
GY6 8YP
Country Name
Guernsey
Street Address
La Villiaze

Details

Scale
sme

Identifier

Id
35965
Scheme
GG-RCE
Legal Name
Specsavers Hearcare Group Ltd
Organisation 3
Id
GB-FTS-157943
Name
NHS Surrey Heartlands ICB

Roles

reviewBody

Address

Locality
Woking
Country Name
United Kingdom

Identifier

Legal Name
NHS Surrey Heartlands ICB
Organisation 4
Id
GB-FTS-157944
Name
NHSE

Roles

mediationBody

Address

Locality
London
Postal Code
SE1 6LH
Country Name
United Kingdom
Street Address
Skipton House, 80 London Road

Identifier

Legal Name
NHSE

Award information

Award 1
Id
061121-2025-1
Status
active

Suppliers

Supplier 1
Id
GG-RCE-35965
Name
Specsavers Hearcare Group Ltd

Related lots

1

Contracts and changes

Entry 1
Id
061121-2025-1
Status
active
Award ID
061121-2025-1
Date Signed
31 Mar 2024, 00:00

Value

Amount
927,000
Currency
GBP

Recorded locations

  • Buyer location · Woking · UKJ26 · GU215BH · United Kingdom
  • Delivery location · UKJ26

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05a570-2025-10-01T08:34:00+01:00compiled ·