Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Specialist Mental Health Advisory Service - North West Surrey

NHS SURREY HEARTLANDS INTEGRATED CARE BOARD · compiled

Tender information last checkedLast checked 30 Sept 2026, 10:12.

Opportunity overview

Citizens Advice Bureau Runnymede and Spelthorne provide a specialist advisory service directly to people admitted as an inpatient within a mental health setting and deliver a service to clients with mental health problems in the community predominantly those under the care of secondary care mental health services, that are unable to be supported by more generic community services, namely the Citizens advice. This service covers North West Surrey.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£94.8k
Awarded
Not supplied
Contract signed
31 Mar 2024
Award ID
061118-2025-1
Status
active
Identifier
GB-COH 06754766
Location
Addlestone, UKJ25, KT15 1RW, United Kingdom

Classification

  • CPV85312500 — Rehabilitation services

Lots

  • Citizens Advice Bureau Runnymede and Spelthorne provides a specialist advisory service directly to people admitted as an adult mental health inpatient. It also delivers a service to clients with mental health problems in the community, predominantly those under the care of secondary care mental health services, who are unable to be supported by more generic community services, namely the Citizens Advice. This service covers North West Surrey. NHS Surrey Heartlands ICB intends to award Citizens Advice Bureau Runnymede and Spelthorne, an existing provider, a contract following a Direct Award C process. Citizens Advice is a charity offering free, confidential, practical advice to residents with mental health problems on a wide range of everyday issues to support their wellbeing. They provide support for the following : • Money and debt concerns • Benefits and welfare rights • Housing and homelessness • Employment and workplace issues • Blue badge applications • And more based on individual needs and circumstances This contract is awarded under the Direct Award C process, in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023 (PSR) two-year term, from 1st April 2024 until 31st March 2026. The approximate lifetime value of the contract will be £94,836 (£47,418 per annum) over the two-year term, from 1st April 2024 until 31st March 2026. CAB is funded by a variety of stakeholders (ICB, Councils, local trust, charity funding) due to the breadth of work they provide to society.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Specialist Mental Health Advisory Service 24/26 - Citizens Advice Bureau Runnymede and Spelthorne
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) contract award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85312500
Scheme
CPV
Description
Rehabilitation services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
Citizens Advice Bureau Runnymede and Spelthorne provides a specialist advisory service directly to people admitted as an adult mental health inpatient. It also delivers a service to clients with mental health problems in the community, predominantly those under the care of secondary care mental health services, who are unable to be supported by more generic community services, namely the Citizens Advice. This service covers North West Surrey. NHS Surrey Heartlands ICB intends to award Citizens Advice Bureau Runnymede and Spelthorne, an existing provider, a contract following a Direct Award C process. Citizens Advice is a charity offering free, confidential, practical advice to residents with mental health problems on a wide range of everyday issues to support their wellbeing. They provide support for the following : • Money and debt concerns • Benefits and welfare rights • Housing and homelessness • Employment and workplace issues • Blue badge applications • And more based on individual needs and circumstances This contract is awarded under the Direct Award C process, in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023 (PSR) two-year term, from 1st April 2024 until 31st March 2026. The approximate lifetime value of the contract will be £94,836 (£47,418 per annum) over the two-year term, from 1st April 2024 until 31st March 2026. CAB is funded by a variety of stakeholders (ICB, Councils, local trust, charity funding) due to the breadth of work they provide to society.

Award criteria

Criteria

Criterion 1
Name
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ25

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QXU
Name
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD

Roles

buyer

Address

Region
UKJ2
Locality
Woking
Postal Code
GU215BH
Country Name
United Kingdom
Street Address
Dukes Court, Duke Street

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QXU
Scheme
GB-NHS
Legal Name
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD

Contact

Name
Maggie Czapiewska
Organisation 2
Id
GB-COH-06754766
Name
Runnymede and Spelthorne Citizens Advice Bureau

Roles

supplier

Address

Region
UKJ25
Locality
Addlestone
Postal Code
KT15 1RW
Country Name
United Kingdom
Street Address
The Old Library, Church Road

Details

Scale
sme

Identifier

Id
06754766
Scheme
GB-COH
Legal Name
Runnymede and Spelthorne Citizens Advice Bureau
Organisation 3
Id
GB-FTS-157943
Name
NHS Surrey Heartlands ICB

Roles

reviewBody

Address

Locality
Woking
Country Name
United Kingdom

Identifier

Legal Name
NHS Surrey Heartlands ICB
Organisation 4
Id
GB-FTS-157944
Name
NHSE

Roles

mediationBody

Address

Locality
London
Postal Code
SE1 6LH
Country Name
United Kingdom
Street Address
Skipton House, 80 London Road

Identifier

Legal Name
NHSE

Award information

Award 1
Id
061118-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-06754766
Name
Runnymede and Spelthorne Citizens Advice Bureau

Related lots

1

Contracts and changes

Entry 1
Id
061118-2025-1
Status
active
Award ID
061118-2025-1
Date Signed
31 Mar 2024, 00:00

Value

Amount
94,836
Currency
GBP

Recorded locations

  • Buyer location · Woking · UKJ2 · GU215BH · United Kingdom
  • Delivery location · UKJ25

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05a56d-2025-10-01T08:26:05+01:00compiled ·