Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

EngageOne Maintenance and Support

STUDENT LOANS COMPANY · compiled

Tender information last checkedLast checked 30 Sept 2026, 10:13.

Opportunity overview

24 months maintenance and support for EngageOne software.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£684.2k
Awarded
Not supplied
Contract signed
20 Dec 2024
Award ID
060911-2025-2024-TR-0095-1
Status
active
Identifier
GB-COH 01373158
Location
Reading, UKJ, United Kingdom

Classification

  • CPV72222300 — Information technology services

Lots

  • 24 months maintenance and support for EngageOne software. Software is on-premise.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05a4fb
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
The EngageOne suite supports SLCs customer journey and is anticipated to be required for the period of the contract. SLC require to procure the annual maintenance and support for this product suite, as the licences are owned perpetually and ensures the supplier's support in the event of any issues with the licences. Precisely Software Limited are the sole proprietor of the EngageOne suite and as such no other supplier can offer the maintenance and support of these licences. As such, the requirements cannot be procured competitively. As a result, it is considered that PCR Regulation 32, sub section (2)(b)(ii) applies. PCR Regulation 32 32.-(1) In the specific cases and circumstances laid down in this regulation, contracting authorities may award public contracts by a negotiated procedure without prior publication. General grounds (2) The negotiated procedure without prior publication may be used for public works contracts, public supply contracts and public service contracts in any of the following cases:- (b) where the works, supplies or services can be supplied only by a particular economic operator for any of the following reasons:- (ii) competition is absent for technical reasons, but only, in the case of paragraphs (ii) and (iii), where no reasonable alternative or substitute exists and the absence of competition is not the result of an artificial narrowing down of the parameters of the procurement;

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72222300
Scheme
CPV
Description
Information technology services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
24 months maintenance and support for EngageOne software. Software is on-premise.

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK
Entry 10
Region
UKM

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-151668
Name
STUDENT LOANS COMPANY

Roles

buyer

Address

Region
UKC13
Locality
Darlington
Postal Code
DL11RW
Country Name
United Kingdom
Street Address
Memphis Building Lingfield Point

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
09
Scheme
COFOG
Description
Education

Identifier

Legal Name
STUDENT LOANS COMPANY
No Identifier Rationale
notOnAnyRegister

Contact

Name
Amanda Scott
Organisation 2
Id
GB-COH-01373158
Name
Precisely Software Limited

Roles

supplier

Address

Region
UKJ
Locality
Reading
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
01373158
Scheme
GB-COH
Legal Name
Precisely Software Limited
Organisation 3
Id
GB-FTS-151669
Name
SLC

Roles

reviewBody

Address

Locality
Glasgow
Country Name
United Kingdom

Identifier

Legal Name
SLC

Award information

Award 1
Id
060911-2025-2024-TR-0095-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-01373158
Name
Precisely Software Limited

Related lots

1

Contracts and changes

Entry 1
Id
060911-2025-2024-TR-0095-1
Status
active
Award ID
060911-2025-2024-TR-0095-1
Date Signed
20 Dec 2024, 00:00

Value

Amount
684,204.66
Currency
GBP

Recorded locations

  • Buyer location · Darlington · UKC13 · DL11RW · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05a4fb-2025-09-30T14:24:41+01:00compiled ·