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PROCUREMENT OPPORTUNITY

Unified Communications and Contact Centre Solution

Trafford Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 09:51.

Opportunity overview

Trafford Council are looking to identify and engage a strategic partner to deliver a secure, robust, and future-ready Unified Communications (UC) and Contact Centre solution. The solution must support Trafford Councils ambition to enhance resident engagement, streamline internal communications, and integrate seamlessly with their corporate digital platforms. Further details can be found within the attached market engagement brief on The Chest / Proactis - Project information - DN791882

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05a165
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning

Contract period

Ends
8 Jan 2031, 23:59
Starts
9 Jan 2026, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Planning and budget

Documents

Entry 1
Id
059394-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
24 Sept 2025, 15:54

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
17 Oct 2025, 23:59
Description
Further details can be obtained by accessing the project information contained on The Chest / Proactis as per Project information - DN791882

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PGZW-1429-QQZQ
Name
Trafford Council

Roles

buyer

Address

Region
UKD34
Country
GB
Locality
Manchester
Postal Code
M32 0TH
Country Name
United Kingdom
Street Address
Trafford Town Hall, Talbot Road

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PGZW-1429-QQZQ
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · Manchester · UKD34 · M32 0TH · United Kingdom
  • Delivery location · UKD3 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05a165-2025-09-24T15:54:45+01:00Preliminary market engagement notice on Find a Tender ·