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PROCUREMENT OPPORTUNITY

Provision for Website Replacement

Royal Berkshire Fire Authority · Contract details notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 09:51.

Opportunity overview

Royal Berkshire Fire and Rescue Service (RBFRS) needs to deliver important information to keep its communities safe, as well as engage with different people about the work that it does. RBFRS's website (rbfrs.co.uk) is a key channel for engaging with the public. In 2024, the website was visited by 370,000 people, with a total of 604,000 page views. Due to the end of its current contract, RBFRS is seeking a supplier to host its external website. Due to the timescales associated with the contract, all existing pages and content from the current website will need to be migrated to the new platform. The deadline for implementation of the website is 1ST November 2025. Our objectives are as follows: Create a website that provides communities and wider stakeholders with a wide range of information relating to RBFRS's activities, community safety, careers, governance and events. Provide a user friendly and intuitive system for our teams to use when uploading and editing content on the website. Provide a provision for the hosting of Fire Authority documents on the website. Improve data sharing on the website, with the ability to integrate to other systems, such as PowerBi to display key data for public transparency. Provide accessibility from a range of devices, meeting accessibility standards (Web Content Accessibility Guidelines - WCAG) with testing completed to ensure compliance ahead of the changeover. Provide a resilient capability by partnering with a supplier who can host the new website and provide industry experts to help evolve the application moving forward, therefore providing a future proof solution. Provide data storage, with streamlined and improved archiving and destruction processes, supporting compliance with GDPR and ease of access to information for reporting. Provide the functionality to produce online newsletters, so that RBFRS can produce targeted email communication materials. The procurement process was conducted through a Request for Quotation (RFQ) method, following a quality and price evaluation criterion. In line with procurement procedures, three (3) eligible suppliers were identified and selected to participate. An RFQ pack, containing all relevant specifications and instructions, was sent to the three suppliers via the In-tend portal.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SOFTCAT PLC

Matched by number
Contract value
£100k
Awarded
Not supplied
Contract signed
31 Jul 2025
Including VAT
£120k
Award ID
1
Status
active
Identifier
GB-COH 02174990
Location
Marlow, UKJ13, SL7 1LW, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
1561
Status
complete
Procurement Method
limited
Procurement Method Details
Below threshold - limited competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PGTB-9133-ZLDZ
Name
Royal Berkshire Fire Authority

Roles

buyer

Address

Region
UKJ11
Country
GB
Locality
Reading
Postal Code
RG31 7SD
Country Name
United Kingdom
Street Address
Newsham Court

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PGTB-9133-ZLDZ
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-02174990
Name
SOFTCAT PLC

Roles

supplier

Address

Region
UKJ13
Country
GB
Locality
Marlow
Postal Code
SL7 1LW
Country Name
United Kingdom
Street Address
Solar House, Fieldhouse Lane

Details

Vcse
No
Scale
sme

Identifier

Id
02174990
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PZRT-9169-TVMT
Scheme
GB-PPON

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ11
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72421000
Scheme
CPV
Description
Internet or intranet client application development services

Suppliers

Supplier 1
Id
GB-COH-02174990
Name
SOFTCAT PLC

Related lots

1

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
1 Aug 2025, 00:00
Has Renewal
Yes
Above Threshold
No

Value

Amount
100,000
Currency
GBP
Including VAT
120,000

Period

Ends
31 Oct 2028, 23:59
Starts
4 Aug 2025, 00:00
Max Extent Date
31 Oct 2030, 23:59

Renewal

Description
The contract has the option to extend for additional two years in one-year intervals until 31st October 2030.

Documents

Entry 1
Id
059346-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
24 Sept 2025, 15:23

Agreed Metrics

Entry 1
Id
1
Title
Uptime of Website
Description
We expect our website in the hosting location to be available 99.9% of the time to visitors.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
Customer service
Description
Acknowledgement of requests within 24 hours (normal working hours Monday-Friday)

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
Review Meeting
Description
Monthly customer success meetings between the Service and the service provider.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 4
Id
4
Title
Development Request
Description
The ability to meet development requests on at least 80% of occasions

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Recorded locations

  • Buyer location · Reading · UKJ11 · RG31 7SD · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05a14b-2025-09-24T15:23:43+01:00Contract details notice on Find a Tender ·