Opportunity overview
The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data. Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
Awarded to
Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.
INDUSTRIAL AND FINANCIAL SYSTEMS, IFS UK LTD
- Published award value
- Value not stated
- Awarded
- Not supplied
- Contract signed
- 21 May 2025
- Award ID
- 1
- Status
- active
- Identifier
- GB-COH 03277022
- Location
- Staines-Upon-Thames, UKJ25, TW18 3AG, United Kingdom
Classification
No classification was supplied.
Lots
- Lot 1Value not stated
Documents and notices
- Contract details notice on Find a TenderOpen source ↗