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PROCUREMENT OPPORTUNITY

Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers

CalMac Ferries Limited · compiled

Tender information last checkedLast checked 30 Sept 2026, 09:55.

Opportunity overview

CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL’s wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL’s Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network.

Classification

  • CPV63724000 — Navigation services

Lots

  • CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL’s wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL’s Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CSOP25-613
Status
active
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
28 Oct 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
It is a service that will be on-going at CFL for a long period of time.
Maximum Participants
1

Expected award period

Starts
28 Oct 2025, 12:00

Tender Period

Ends
28 Oct 2025, 12:00

Communication

Contract terms

Performance Terms
CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL’s wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL’s Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network. The pilot will test the feasibility of deploying smartphone based visual tagging solution in a ferry environment, initially focusing on one port, which also has rail and bus links.
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
63724000
Scheme
CPV
Description
Navigation services

Submission terms

Languages

en

Bid Validity Period

Ends
31 Dec 2025, 23:59

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Participation Fees

Entry 1
Id
1

Type

document

Selection criteria

Criteria

Criterion 1
Type
economic
Minimum
The following ratios must be confirmed based on your latest set of published accounts.​ 1- Return on Capital Employed: must be at a ratio greater than “0”​ 2- Acid Test (Current Ratio): Current Ratio must be greater than “1”​ 3- Gearing: Gearing must be a figure of less than 100%​ 4- Interest Coverage: Interest Coverage must be a figure of 2 or above
Description
The following ratios must be confirmed based on your latest set of published accounts.​ 1- Return on Capital Employed: must be at a ratio greater than “0”​ 2- Acid Test (Current Ratio): Current Ratio must be greater than “1”​ 3- Gearing: Gearing must be a figure of less than 100%​ 4- Interest Coverage: Interest Coverage must be a figure of 2 or above

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
active
Has Options
No
Has Renewal
Yes
Description
CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL’s wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL’s Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network.

Renewal

Description
Thereafter, the Framework prices for the listed items shall remain fixed for an initial period of 12-months. Upon successful completion of this period, the Contractor may be awarded the remaining 48-months of the Agreement, which shall be divided into two extension options of 24-months each. Both extension periods must also be based on fixed prices.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM

Additional Classifications

Entry 1
Id
63724000
Scheme
CPV
Description
Navigation services

Published documents

Entry 1
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-6996
Name
CalMac Ferries Limited

Roles

buyer

Address

Region
UKM
Locality
Gourock
Postal Code
PA19 1QP
Country Name
United Kingdom
Street Address
Ferry Terminal

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Description
Ferry Operator
Entry 2
Scheme
COFOG
Description
Ferry Operator

Identifier

Legal Name
CalMac Ferries Limited

Contact

Name
Ryan Armour
Telephone
+44 1475650230
Organisation 2
Id
GB-FTS-100672
Name
Scottish Courts and Tribunals Services

Roles

reviewBody

Address

Locality
Greenock
Postal Code
PA15 1TR
Country Name
United Kingdom
Street Address
Sherriff Court House

Identifier

Legal Name
Scottish Courts and Tribunals Services

Recorded locations

  • Buyer location · Gourock · UKM · PA19 1QP · United Kingdom
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05a06d-2025-09-23T16:06:58+01:00compiled ·