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PROCUREMENT OPPORTUNITY

Internal Communications Software

South Wales Fire and Rescue Service · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 09:30.

Opportunity overview

South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service. The primary objectives of this ITQ are to: • Implement a centralised internal communications platform. • Improve employee engagement and reach across departments. • Enable content creation using templates for emails and PDFs. • Track and analyse communication metrics such as open rates, read time, device usage, and engagement levels.

Classification

  • CPV48510000 — Communication software package

Lots

  • Lot 1£120k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SWITQ178
Status
active
Above Threshold
No
Procurement Method
open
Main Procurement Category
goods
How to submit
www.sell2wales.gov.wales
Procurement Method Details
Below threshold - open competition

Legal basis

Id
2023/54
Scheme
UKPGA

Tender Period

Ends
16 Oct 2025, 12:00

Enquiry period

Ends
9 Oct 2025, 17:00

Submission terms

Electronic Submission Policy
allowed

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Amount
120,000
Currency
GBP
Including VAT
144,000

Renewal

Description
Extensions are available upon satisfactory performance

Suitability

Sme
Yes

Award criteria

Weighting Description
Technical

Criteria

Criterion 1
Name
Technical
Type
quality
Description
Technical
Criterion 2
Name
Social Value
Type
quality
Criterion 3
Name
Price
Type
price

Contract period

Ends
30 Nov 2030, 23:59
Starts
1 Dec 2025, 00:00
Max Extent Date
30 Nov 2033, 23:59

Selection criteria

Criteria

Criterion 1
Description
As per Invitation to Quote Pack

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL2
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48510000
Scheme
CPV
Description
Communication software package

Published documents

Entry 1
Id
L-1
Description
ITQ Part 1
Document Type
biddingDocuments
Entry 2
Id
L-2
Description
ITQ Part 2
Document Type
biddingDocuments
Entry 3
Id
L-3
Description
Appendix 1 - Business Continuity
Document Type
biddingDocuments
Entry 4
Id
L-4
Description
Appendix 2 - Terms and Conditions
Document Type
biddingDocuments
Entry 5
Id
057873-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
18 Sept 2025, 16:54

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PQMW-9436-MMYZ
Name
South Wales Fire and Rescue Service

Roles

buyer

Address

Region
UKL15
Country
GB
Locality
Llantrisant
Postal Code
CF72 8LX
Country Name
United Kingdom
Street Address
Headquarters, Forest View Business Park

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government
Entry 2
Id
GB-WLS
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Welsh devolved regulations apply

Identifier

Id
PQMW-9436-MMYZ
Scheme
GB-PPON

Contact

Name
Lee Bunkham
Telephone
01443 232090

Recorded locations

  • Buyer location · Llantrisant · UKL15 · CF72 8LX · United Kingdom
  • Delivery location · UKL2 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-059d95-2025-09-18T16:54:22+01:00Tender notice on Find a Tender ·