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PROCUREMENT OPPORTUNITY

Parking and Markets Services IT Systems Procurement 2026

London Borough of Hackney · Tender notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 05:37.

Opportunity overview

The Parking and Markets ICT Systems procurement is aiming to modernise the Council’s core enabling systems that support day-to-day delivery of Parking and Markets services. The requirement will be procured as nine interoperable lots, allowing suppliers to bid for one or more lots, covering key functions including permits and vouchers, PCN processing and enforcement, suspensions, cycle hangars, cashless parking, fixed penalty notices, markets and street trading, parking infrastructure maintenance, and abandoned vehicle processing. The procurement will be run as an open competitive flexible procedure under the Procurement Act 2023, using a staged evaluation approach. The anticipated contract model is predominantly SaaS, with appropriate security, data protection, reporting and performance management requirements applied proportionately by lot.

Classification

  • CPV48000000 — Software package and information systems
  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1 - Penalty Charge Notices (PCNs)£1.8m
  • Lot 2 – Permits & vouchers£1.8m
  • Lot 3 – Cycle hangars and cycle parking£500k
  • Lot 4 – Suspensions£1m
  • Lot 5 – Parking infrastructure maintenance£250k
  • Lot 6 – Markets, shop fronts and street trading£750k
  • Lot 7 – Abandoned vehicle processing£500k
  • Lot 8 – Cashless parking£2.5m
  • Lot 9 – Fixed penalty notices (FPNs)£1m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN807805
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Is Accelerated
Yes
Accelerated Rationale
Qualifying planned procurement notice
Features
Stage 1 - Procurement Specific Questionnaire/ Conditions of Participation. Stage 2 - Initial Tender, Recorded Video Demonstrations, Compliance Matrix and Social Value. Stage 3 - Dialogue and clarification. Stage 4 - Final Tender Submission.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
29 Jun 2026, 12:00

Enquiry period

Ends
22 Jun 2026, 12:00

Expected award period

Ends
22 Dec 2026, 23:59

Lot Details

Award Criteria Details
Description of how multiple lots may be awarded: The procurement is divided into nine lots. Suppliers may bid for one or more lots. The Council intends to evaluate and award each lot separately, based on the published award criteria. A supplier may be awarded multiple lots where this is assessed as best value for money and deliverable. Where multiple suppliers are appointed across different lots, the Council will require solutions to interoperate (e.g., open APIs and defined integration responsibilities) so that services operate as a coherent suite.

Lots and requirements

Entry 1
Id
1
Title
Lot 1 - Penalty Charge Notices (PCNs)
Description
Includes a full range of services, from on-street enforcement and removal truck management to CCTV enforcement and managing debt recovery through our Enforcement Agencies.
Status
active
Has Renewal
Yes

Value

Including VAT
2,100,000
Amount
1,750,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2030, 23:59
Max Extent Date
31 Dec 2036, 23:59

Renewal

Description
4 years + 3 years + 3 years
Entry 2
Id
2
Title
Lot 2 – Permits & vouchers
Description
Includes a comprehensive range of permits issued by the council, including resident, business, and all-zone permits, along with CCTV exemptions.
Status
active
Has Renewal
Yes

Value

Including VAT
2,100,000
Amount
1,750,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2030, 23:59
Max Extent Date
31 Dec 2036, 23:59

Renewal

Description
4 years + 3 years + 3 years
Entry 3
Id
3
Title
Lot 3 – Cycle hangars and cycle parking
Description
Management of cycle hangars and cycle parking in the borough.
Status
active
Has Renewal
Yes

Value

Including VAT
600,000
Amount
500,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2030, 23:59
Max Extent Date
31 Dec 2036, 23:59

Renewal

Description
4 years + 3 years + 3 years
Entry 4
Id
4
Title
Lot 4 – Suspensions
Description
Management of parking suspensions and relevant services.
Status
active
Has Renewal
Yes

Value

Including VAT
1,200,000
Amount
1,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2030, 23:59
Max Extent Date
31 Dec 2036, 23:59

Renewal

Description
4 years + 3 years + 3 years
Entry 5
Id
5
Title
Lot 5 – Parking infrastructure maintenance
Description
Management of all parking infrastructure such as signs, lines, machines and other relevant items.
Status
active
Has Renewal
Yes

Value

Including VAT
300,000
Amount
250,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2030, 23:59
Max Extent Date
31 Dec 2036, 23:59

Renewal

Description
4 years + 3 years + 3 years
Entry 6
Id
6
Title
Lot 6 – Markets, shop fronts and street trading
Description
Management of market traders' licences, pitches, pavement licences, annual fees.
Status
active
Has Renewal
Yes

Value

Including VAT
900,000
Amount
750,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2030, 23:59
Max Extent Date
31 Dec 2036, 23:59

Renewal

Description
4 years + 3 years + 3 years
Entry 7
Id
7
Title
Lot 7 – Abandoned vehicle processing
Description
Processing of abandoned vehicle reports, removals and FPNs.
Status
active
Has Renewal
Yes

Value

Including VAT
600,000
Amount
500,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2030, 23:59
Max Extent Date
31 Dec 2036, 23:59

Renewal

Description
4 years + 3 years + 3 years
Entry 8
Id
8
Title
Lot 8 – Cashless parking
Description
Provision and management of cashless parking payments across the borough.
Status
active
Has Renewal
Yes

Value

Including VAT
3,000,000
Amount
2,500,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2030, 23:59
Max Extent Date
31 Dec 2036, 23:59

Renewal

Description
4 years + 3 years + 3 years
Entry 9
Id
9
Title
Lot 9 – Fixed penalty notices (FPNs)
Description
End-to-end processing of FPNs across relevant Council services, including abandoned vehicles, environmental enforcement and waste services, Markets and other future service areas.
Status
active
Has Renewal
Yes

Value

Including VAT
1,200,000
Amount
1,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jan 2027, 00:00
Ends
31 Dec 2030, 23:59
Max Extent Date
31 Dec 2036, 23:59

Renewal

Description
4 years + 3 years + 3 years

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI41
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI41
Country
GB
Country Name
United Kingdom
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI41
Country
GB
Country Name
United Kingdom
Item 4
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI41
Country
GB
Country Name
United Kingdom
Item 5
Id
5
Related Lot
5

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI41
Country
GB
Country Name
United Kingdom
Item 6
Id
6
Related Lot
6

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI41
Country
GB
Country Name
United Kingdom
Item 7
Id
7
Related Lot
7

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI41
Country
GB
Country Name
United Kingdom
Item 8
Id
8
Related Lot
8

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI41
Country
GB
Country Name
United Kingdom
Item 9
Id
9
Related Lot
9

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKI41
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
L-2
Document Type
technicalSpecifications
Description
Specification will be available on London Tenders Portal.
Entry 2
Id
future
Document Type
biddingDocuments
Entry 3
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 4
Id
051999-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
2 Jun 2026, 15:36
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Hackney
Id
GB-PPON-PRZC-5592-DDDV

Identifier

Scheme
GB-PPON
Id
PRZC-5592-DDDV

Address

Street Address
Hackney Service Centre
Locality
Hackney
Postal Code
E8 1DY
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Name
Gemma Wetton
Telephone
+44 2083563000

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Hackney · UKI41 · E8 1DY · United Kingdom
  • Delivery location · UKI41 · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 018268-2026Planned procurement notice on Find a Tender ·
  2. 051999-2026Tender notice on Find a Tender ·