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PROCUREMENT OPPORTUNITY

DWP Mobile Frontline Vehicles

Department for Work & Pensions · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 09:10.

Opportunity overview

The Department for Work and Pensions (DWP) is the UK government’s biggest public service department responsible for welfare, pensions and child maintenance policy. We administer the State Pension and a range of working age, disability and ill health benefits to over 24 million claimants and customers including some of the most vulnerable in the society. It is the second largest governmental department in terms of employees with over 90,000 staff. The DWP is constantly reviewing its business delivery model to identify potential opportunities to improve engagement with UK citizens to promote DWP services. This service is to support DWP to deliver a trial scheme to trial the use of a mobile frontline office facility which can be deployed into community areas at locations across Great Britain. The supplier will provide a total of 9 vehicles which are fit-out as mobile offices and that are fully maintained in accordance with current UK legislation. These will DWP with a mobile ‘office environment’ to enable engagement directly with members of the public at a variety of locations within Great Britain (England, Wales and Scotland). The initial term is until 31 March 2026, with options to extend.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV34100000 — Motor vehicles
  • CPV50111000 — Fleet management, repair and maintenance services

Lots

  • Lot 1£1.6m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C7867
Status
complete
Published risks
The DWP is seeking to roll out the service as quickly as possible, given an intial term which expires on 31 March 2026 (with options to extend by up-to 24 months). Therefore it is critical to obtain a service as quickly as possible which is safe, fit for purpose and minimises any vehicle downtime.
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
Bidders should access the DWP's e-procurement portal to access the full-set of requirements and to submit any tender. https://www.gov.uk/government/organisations/department-for-work-pensions/about/procurement#esourcing-portal
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
17 Oct 2025, 23:59

Tender Period

Ends
6 Oct 2025, 12:00

Contract terms

Financial Terms
Payment terms are 30 days from the receipt of a valid, undisputed invoice. Invoicing is variable, with charges such as vehicle lease charges in advance. Other charges, such as service, repair and maintenance, are in arrears.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
1,624,590
Currency
GBP
Including VAT
1,949,508

Renewal

Description
Two options to extend by 12 months each. Total extension options is 24 months.

Award criteria

Criteria

Criterion 1
Name
Achieving timescales
Type
quality
Description
The Buyer requires the Supplier to deliver the vehicles to meet the service timelines (note section 2.3 (Delivery Obligations) of Appendix B (The Buyer’s detailed requirements (“Specification”)). Provide the delivery timeline for each vehicle proposed.

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 2
Name
Vehicle Planning and Delivery
Type
quality
Description
The Buyer requires the Supplier to deliver vehicles which meet the Specification, as set out within Appendix B (The Buyer’s detailed requirements (“Specification”)). You are required to clearly demonstrate how you will deliver the Buyer Vehicle orders (in accordance with Appendix B (The Buyer’s detailed requirements (“Specification”))) to ensure the specified vehicle is delivered to any location within Great Britain to the required date.

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Name
Fit Out Planning
Type
quality
Description
The Buyer requires the Vehicles are fit out with the equipment and fittings in the Specifications (Appendix B (The Buyer’s detailed requirements (“Specification”))). Describe your proposed approach to fitting out the vehicles, including the interior layout, installation process and sequencing of works. You are required to provide a detailed proposal of what the fit out will look like, with consideration of the vehicles you propose to supply.

Numbers

Entry 1
Number
15
Weight
percentageExact
Criterion 4
Name
Managing Vehicle Maintenance and Repair
Type
quality
Description
Outline the processes and repair shop network(s) you have in place to manage Vehicle repairs in order to minimise Vehicle downtime and to meet the Service Levels and KPIs as defined in the Specifications. Refer to sections 2.8 (Service, Maintenance and Repairs), 2.9 (Recovery Services) and section 2.10 (Vehicle Downtime) of Appendix B (The Buyer’s detailed requirements (“Specification”)).

Numbers

Entry 1
Number
15
Weight
percentageExact
Criterion 5
Name
Social Values
Type
quality
Description
Model Award Criteria (MAC) 4.1 deliver additional environmental benefits in the performance of the contract including working towards net zero greenhouse gas emissions.

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 6
Name
Vehicle Lease Price
Type
price
Description
Average lease price of a vehicle over the entire term of the service (including extensions).

Numbers

Entry 1
Number
25
Weight
percentageExact
Criterion 7
Name
Fit Out Price
Type
price
Description
The average fit out price of the vehicles.

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 8
Name
Vehicle Charges
Type
price
Description
The average of Excess Mileage Charge, Monthly SMR Charge, vehicle make Good charge, Deposit, Delivery Charge and Collection Charge.

Numbers

Entry 1
Number
5
Weight
percentageExact

Contract period

Ends
31 Mar 2026, 23:59
Starts
5 Nov 2025, 00:00
Max Extent Date
31 Mar 2028, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
34100000
Scheme
CPV
Description
Motor vehicles
Entry 2
Id
50111000
Scheme
CPV
Description
Fleet management, repair and maintenance services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
055348-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
10 Sept 2025, 12:14

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PJCP-7274-TLRQ
Name
Department for Work & Pensions

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
SW1H 9NA
Country Name
United Kingdom
Street Address
Caxton House, 6-12 Tothill Street, London, SW1H 9NA

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PJCP-7274-TLRQ
Scheme
GB-PPON

Contact

Name
DWP CD ABBSER Business Services
Organisation 2
Id
GB-COH-00512894
Name
Masters of Beckenham Ltd t/a Masters Promotional Vehicles

Roles

supplier

Address

Region
UKJ46
Country
GB
Locality
Sevenoaks
Postal Code
TN13 2TL
Country Name
United Kingdom
Street Address
Units 3-4 North Downs Business Park

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
00512894
Scheme
GB-COH

Contact

Award information

Award 1
Id
1
Date
17 Oct 2025, 00:00
Title
Mobile Frontline Contracts
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
17 Oct 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
50111000
Scheme
CPV
Description
Fleet management, repair and maintenance services

Value

Amount
210,622.28
Currency
GBP
Including VAT
252,746.74

Renewal

Description
Two options to extend by 12 months each. The total extension options are 24 months.

Documents

Entry 1
Id
066232-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
17 Oct 2025, 11:26
Entry 2
Id
066749-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
20 Oct 2025, 14:18
Entry 3
Id
066751-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
20 Oct 2025, 14:19

Suppliers

Supplier 1
Id
GB-COH-00512894
Name
Masters of Beckenham Ltd t/a Masters Promotional Vehicles

Amendments

Entry 1
Id
066749-2025
Description
Correct the possible extension date. The extension date (using both extension options) is 31/03/2028.
Entry 2
Id
066751-2025
Description
Correct the possible extension date. The extension date (using both extension options) is 31/03/2028.

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
4 Nov 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2026, 23:59
Starts
5 Nov 2025, 00:00
Max Extent Date
31 Mar 2028, 23:59

Subcontracting

Subcontracts

Entry 1
Id
1
Description
Freight Transport Association (“FTA”) T/A Logistics UK Ltd, 5 Lonsdale Gardens, Tunbridge Wells, TN1 1NU Fraikin Ltd, First Floor, 2M, Middlemarch Business Park, Siskin Drive, Coventry, CV3 4FJ

Main Contractors

Entry 1
Id
GB-COH-00512894
Name
Masters of Beckenham Ltd t/a Masters Promotional Vehicles

Standstill Period

Ends
28 Oct 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Mobile Frontline Contracts
Status
active
Award ID
1
Date Signed
31 Oct 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
210,622.28
Currency
GBP
Including VAT
252,746.74

Period

Ends
31 Mar 2026, 23:59
Starts
5 Nov 2025, 00:00
Max Extent Date
31 Mar 2028, 23:59

Renewal

Description
Two options to extend by 12 months each. The total extension options are 24 months.

Documents

Entry 1
Id
075315-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
19 Nov 2025, 15:08

Agreed Metrics

Entry 1
Id
1
Title
KPI 1 Planned and Unplanned Vehicle Downtime / Maintenance Responsiveness (excluding Accident Repairs)
Description
Downtime per vehicle per rolling 12-month period

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
KPI 2 Support Request Responsiveness
Description
% of support requests raised are resolved within SLA.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
SVKPI2 Carbon Reduction plans
Description
The development and completion of a Carbon Reduction Plan (CRP).

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 4
Id
4
Title
SVKPI1 Policy Outcome: Effective stewardship of the environment
Description
MAC 4.1: Additional Environmental Benefits.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 5
Id
5
Title
KPI 3 Compliance & Documentation
Description
% of vehicles with up-to-date MOT, road tax, and lease documentation.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Recorded locations

  • Buyer location · London · UKI32 · SW1H 9NA · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-059776-2025-11-19T15:08:37ZTender notice on Find a Tender ·