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PROCUREMENT OPPORTUNITY

Provision of a Choice Based Lettings and Homelessness System

Southend-on-Sea City Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 08:59.

Opportunity overview

Case management system for Southend-on-Sea City Council's housing register, homelessness and choice-based lettings solutions. The case management system (CMS) needs to be compliant with current housing legislation, the government HCLIC data specification and any future changes. The system needs to be robust and customisable to accommodate bespoke requirements as well as tracking and managing client information, housing applications, and assessments whilst enabling staff to document client interaction, progress and outcomes efficiently.

Classification

  • CPV48000000 — Software package and information systems
  • CPV70333000 — Housing services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN788102
Status
planning
Above Threshold
Yes
Main Procurement Category
goods

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Suitability

Sme
Yes

Contract period

Ends
31 Jul 2029, 23:59
Starts
1 Aug 2026, 00:00
Max Extent Date
1 Aug 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH31
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
70333000
Scheme
CPV
Description
Housing services

Planning and budget

Documents

Entry 1
Id
054761-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
8 Sept 2025, 15:59

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
3 Oct 2025, 23:59
Description
The aim is to explore the market to identify an efficient system that is compliant with housing and homelessness legislation to replace our existing system. The Council wants to ensure that any procurement and contract award relating to the provision of a housing system is done so with as much consideration to market research as possible. The aim is to explore the market to identify an efficient system that is compliant with housing and homelessness legislation to replace our existing system. The dual purpose of this exercise is to seek engagement with suppliers regarding the potential to provide a housing software solution that meets our needs. This will also enhance our understanding of what is achievable within the constraints of current budget pressure. We may decide to invite Selected Potential Providers to interview to discuss their responses to the questionnaire further. If these are held, they may be between 27th and the 31st of October 2025 Potential Providers will be invited to complete the online questionnaire and benchmarking schedule available on the Council's e-tendering portal (Pro Contract): https://procurement.southend.gov.uk/. If suppliers are not already registered on the portal, you will need to do so to take part in this engagement process. If you are interested in taking part in the Engagement Process, including the possibility of attending the Interview Stage, where your company's questions can be put directly to the Council, we would ask your company to register on the Council's e-tendering portal: https://procurement.southend.gov.uk/ and complete the online questionnaire no later than the deadline: of 5pm on Friday the 3rd of October 2025. Requests for clarification can be made via the Council's e-tendering portal email to https://procurement.southend.gov.uk/ no later than 3pm on Friday 19th of September 2025.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PJDT-6566-GZNX
Name
Southend-on-Sea City Council

Roles

buyer

Address

Region
UKH31
Country
GB
Locality
Southend On Sea
Postal Code
ss2 6fa
Country Name
United Kingdom
Street Address
Civic Centre, Victoria Avenue, Southend On Sea, Essex

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PJDT-6566-GZNX
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · Southend On Sea · UKH31 · ss2 6fa · United Kingdom
  • Delivery location · UKH31 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-059612-2025-09-08T15:59:31+01:00Preliminary market engagement notice on Find a Tender ·