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PROCUREMENT OPPORTUNITY

NHS London Emergency Department Digital Front Door solution

London North West University Healthcare NHS Trust · compiled

Tender information last checkedLast checked 30 Sept 2026, 08:59.

Opportunity overview

Provision of an e-Triage service across 5 emergency departments in London

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

eConsult Health Limited

Matched by exact name
Contract value
£1.2m
Awarded
Not supplied
Contract signed
28 Jul 2025
Award ID
054725-2025-1
Status
active
Identifier
07628675
Location
London, UKI32, E14 9FJ, United Kingdom

Classification

  • CPV72212517 — IT software development services
  • CPV48000000 — Software package and information systems
  • CPV48810000 — Information systems
  • CPV48814400 — Clinical information system
  • CPV72200000 — Software programming and consultancy services
  • CPV72211000 — Programming services of systems and user software

Lots

  • G-Cloud 13 Lot 2, Direct Award Process. Additional information: Price was not the only award criteria as the Authority followed the contract award process under the G-Cloud 13 Framework. This involved the preparation of a set of requirements and undertaking a desktop capability assessment based on the application of search terms against the framework suppliers' solutions on the catalogue in line with the contract award process. The G-Cloud 13 Framework has expired and so the contract has been entered into under the replacement G-Cloud 14 Framework. The contract award process under G-Cloud 13 is the same as the process under G-Cloud 14.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0595fd
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Authority followed the contract award process under the G-Cloud 13 Framework

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72212517
Scheme
CPV
Description
IT software development services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
G-Cloud 13 Lot 2, Direct Award Process. Additional information: Price was not the only award criteria as the Authority followed the contract award process under the G-Cloud 13 Framework. This involved the preparation of a set of requirements and undertaking a desktop capability assessment based on the application of search terms against the framework suppliers' solutions on the catalogue in line with the contract award process. The G-Cloud 13 Framework has expired and so the contract has been entered into under the replacement G-Cloud 14 Framework. The contract award process under G-Cloud 13 is the same as the process under G-Cloud 14.

Options

Description
This Call-Off Contract can be extended by the Authority for one period of up to 12 months

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Northwick Park Hospital<br/>Watford Rd<br/>Harrow <br/>HA1 3UJ

Delivery locations

Entry 1
Region
UKI

Additional Classifications

Entry 1
Id
48814400
Scheme
CPV
Description
Clinical information system
Entry 2
Id
72211000
Scheme
CPV
Description
Programming services of systems and user software
Entry 3
Id
72200000
Scheme
CPV
Description
Software programming and consultancy services
Entry 4
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 5
Id
48810000
Scheme
CPV
Description
Information systems

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-20640
Name
London North West University Healthcare NHS Trust

Roles

buyer

Address

Region
UKI7
Locality
Harrow
Postal Code
HA1 3UJ
Country Name
United Kingdom
Street Address
Northwick Park Hospital, Watford Rd

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
London North West University Healthcare NHS Trust

Contact

Name
Jitendra Patel
Organisation 2
Id
GB-FTS-59513
Name
eConsult Health Limited

Roles

supplier

Address

Region
UKI32
Locality
London
Postal Code
E14 9FJ
Country Name
United Kingdom
Street Address
3rd Floor Moorfoot House 221 Marsh Wall London

Details

Scale
sme

Identifier

Id
07628675
Legal Name
eConsult Health Limited

Contact

Telephone
+49 7943881778
Organisation 3
Id
GB-FTS-1661
Name
The High Court

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
The Strand

Identifier

Legal Name
The High Court

Award information

Award 1
Id
054725-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-59513
Name
eConsult Health Limited

Related lots

1

Contracts and changes

Entry 1
Id
054725-2025-1
Status
active
Award ID
054725-2025-1
Date Signed
29 Jul 2025, 00:00

Value

Amount
1,191,668
Currency
GBP

Recorded locations

  • Buyer location · Harrow · UKI7 · HA1 3UJ · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0595fd-2025-09-08T15:09:44+01:00compiled ·