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PROCUREMENT OPPORTUNITY

Independent Mediation Service for Education Health and Care Assessments and Reviews and Disagreement Resolution Service for SEND.

Durham County Council · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 08:39.

Opportunity overview

This contract is for Independent Mediation Service for Education, Health and Care Assessments and Reviews and Disagreement Resolution Service for Special Education Needs and/or Disabilities (SEND). Durham County Council is looking for a single provider to deliver this service. It is a requirement of the Special Educational Needs and Disabilities (SEND) Code of Practice: 0 to 25 years that all local authorities must have in place a mediation information and advice service which is independent of the local authority. This service will offer independent mediation to families and will provide an opportunity to resolve issues linked to requests for an Education, Health and Care Assessment and the outcome of Education, Health and Care (EHC) Plan Assessments / Reviews prior to families lodging an appeal with a Tribunal.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

WHY MEDIATE LIMITED

Matched by number
Contract value
£250k
Awarded
Not supplied
Contract signed
16 Oct 2025
Including VAT
£300k
Award ID
1
Status
active
Identifier
GB-COH 09148466
Location
Bromborough, UKD74, CH62 4UE, United Kingdom

Classification

  • CPV80000000 — Education and training services
  • CPV85000000 — Health and social work services

Lots

  • Lot 1£250k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
002499
Status
complete
Above Threshold
No
Procurement Method
open
Main Procurement Category
services
How to submit
Tender documents can be accessed free of charge at www.open-uk.org Submissions must be received via www.open-uk.org
Procurement Method Details
Below threshold - open competition

Legal basis

Id
2023/54
Scheme
UKPGA

Tender Period

Ends
29 Sept 2025, 10:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Lots and requirements

Entry 1
Id
1
Status
complete
Has Options
Yes
Has Renewal
Yes

Value

Amount
250,000
Currency
GBP
Including VAT
300,000

Options

Description
Permitted changes that may occur: The contract has a potential to be increased due to demand. Any consequences of the White paper that is due to be released in Autumn 2025 that may have impact.

Renewal

Description
The Contract period is two years with the options to extend for up to three periods of up to twelve months each from the contract end date.

Suitability

Sme
Yes

Award criteria

Description
Essential Criteria Pass/Fail Technical Questions 60% Price 60%

Contract period

Ends
12 Oct 2027, 23:59
Starts
13 Oct 2025, 00:00
Max Extent Date
12 Oct 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC14
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
80000000
Scheme
CPV
Description
Education and training services
Entry 2
Id
85000000
Scheme
CPV
Description
Health and social work services

Published documents

Entry 1
Id
053984-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
4 Sept 2025, 15:06

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PMPB-8772-VYWM
Name
Durham County Council

Roles

buyer

Address

Region
UKC14
Country
GB
Locality
Durham
Postal Code
DH1 5WB
Country Name
United Kingdom
Street Address
Corten House, Dunholme Close

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PMPB-8772-VYWM
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-09148466
Name
WHY MEDIATE LIMITED

Roles

supplier

Address

Region
UKD74
Country
GB
Locality
Bromborough
Postal Code
CH62 4UE
Country Name
United Kingdom
Street Address
Enterprise House The Courtyard

Details

Vcse
No
Scale
sme

Identifier

Id
09148466
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PXDC-1269-PQCL
Scheme
GB-PPON

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC14
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
80000000
Scheme
CPV
Description
Education and training services
Entry 2
Id
85000000
Scheme
CPV
Description
Health and social work services

Suppliers

Supplier 1
Id
GB-COH-09148466
Name
WHY MEDIATE LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
17 Oct 2025, 00:00
Has Options
Yes
Has Renewal
Yes
Above Threshold
No

Value

Amount
250,000
Currency
GBP
Including VAT
300,000

Period

Ends
19 Oct 2027, 23:59
Starts
20 Oct 2025, 00:00
Max Extent Date
19 Oct 2030, 23:59

Options

Description
The contract has a potential to be increased due to demand. Any consequences of the White paper that is due to be released in Autumn 2025 that may have impact.

Renewal

Description
The options to extend for up to three periods of up to twelve months each from the contract end date.

Documents

Entry 1
Id
066948-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
21 Oct 2025, 09:09

Recorded locations

  • Buyer location · Durham · UKC14 · DH1 5WB · United Kingdom
  • Delivery location · UKC14 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-059447-2025-10-21T09:09:25+01:00Tender notice on Find a Tender ·